Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

James F.
0 reviews
0 helpful votes
Follow James F.
Unfollow James F.
Share Review
Report Review

Found what I was looking for and the buying process was easy.

Date of experience: January 23, 2020
Mia E.
0 reviews
0 helpful votes
Follow Mia E.
Unfollow Mia E.
Share Review
Report Review

My experience with KEH, and I have dealt with them a number of times, is positive overall.

Date of experience: January 23, 2020
Travis I.
0 reviews
0 helpful votes
Follow Travis I.
Unfollow Travis I.
Share Review
Report Review

Good and fast
January 23, 2020

Good and fast. Fedex was a little problematic requiring a signature for such a small purchase seemed unnecessary.

Date of experience: January 23, 2020
Steven Z.
0 reviews
0 helpful votes
Follow Steven Z.
Unfollow Steven Z.
Share Review
Report Review

Easy and bug-free website
January 23, 2020

Easy and bug-free website.
The lens had a physical problem with AF; returned without issues, as far as I know.

Date of experience: January 23, 2020
J R.
0 reviews
0 helpful votes
Follow J R.
Unfollow J R.
Share Review
Report Review

Ordered two $3.80 accessories, ground freight was more than product. Adding insult to injury because my billing address is diff from my ship to, they did signature req'd on a < $20 order.geez

The rep I called and spoke with was kind and apologetic, not her fault. Come on KEH mmgt.get in the game!

Date of experience: January 23, 2020
Dave L.
0 reviews
0 helpful votes
Follow Dave L.
Unfollow Dave L.
Share Review
Report Review

As advertised, the X100T was in EX+, excellent plus condition:-)

Date of experience: January 23, 2020
rick h.
0 reviews
0 helpful votes
Follow rick h.
Unfollow rick h.
Share Review
Report Review

Great place to buy equip for years now thanks
January 22, 2020

Great place to buy equip for years now thanks

Date of experience: January 22, 2020
Frederick W.
0 reviews
0 helpful votes
Follow Frederick W.
Unfollow Frederick W.
Share Review
Report Review

What can be said?
January 22, 2020

What can be said? I found the product I wanted and ordered it. All is well so far.

Date of experience: January 22, 2020
Keith R.
0 reviews
0 helpful votes
Follow Keith R.
Unfollow Keith R.
Share Review
Report Review

The camera that I ordered and received was in great shape, packaging was excellent, camera looks good and have found no issues with it.

Only thing, I ordered with credit card that I seldomly used, soon after purchased, another charge was made on card at Amazon, I called KEH, to inform them of this transaction, I don't know if this was coincidental or if they have an employee stealing credit card numbers. I never heard back.
I called Amazon they tracked the price, card and the day and they found that that order was placed from another Amazon customer and they shut them down.
I'm not saying KEH had anything to do with it,
It may have been just coincidental.
If you use credit cards for any purchases be sure to have notification turned on so you will receive a text in the event someone does charge on your credit card.

Date of experience: January 22, 2020
Chris B.
0 reviews
0 helpful votes
Follow Chris B.
Unfollow Chris B.
Share Review
Report Review

Very smooth transaction
January 22, 2020

Very smooth transaction.

Date of experience: January 22, 2020
Stephen Q.
0 reviews
0 helpful votes
Follow Stephen Q.
Unfollow Stephen Q.
Share Review
Report Review

Always a joy, wish I had more money
January 22, 2020

Always a joy, wish I had more money. :)

Date of experience: January 22, 2020
Mike K.
0 reviews
0 helpful votes
Follow Mike K.
Unfollow Mike K.
Share Review
Report Review

2 thumbs up
January 22, 2020

2 thumbs up

Date of experience: January 22, 2020
Mark K.
0 reviews
0 helpful votes
Follow Mark K.
Unfollow Mark K.
Share Review
Report Review

Excellent experience, no issues
January 21, 2020

Excellent experience, no issues. Item was as described and promptly delivered.

Date of experience: January 21, 2020
mike P.
0 reviews
0 helpful votes
Follow mike P.
Unfollow mike P.
Share Review
Report Review

Great
January 21, 2020

Great

Date of experience: January 21, 2020
Thomas V.
0 reviews
0 helpful votes
Follow Thomas V.
Unfollow Thomas V.
Share Review
Report Review

A good organization who realizes the merit of providing excellent service and competitive pricing...

Date of experience: January 21, 2020
Dennis G.
0 reviews
0 helpful votes
Follow Dennis G.
Unfollow Dennis G.
Share Review
Report Review

Good vendor experience
January 21, 2020

Good vendor experience

Date of experience: January 21, 2020
Tom A.
0 reviews
0 helpful votes
Follow Tom A.
Unfollow Tom A.
Share Review
Report Review

The plate was in as new condition with the wrenches. Very pleased with quality and price.

Date of experience: January 20, 2020
Eric R.
0 reviews
0 helpful votes
Follow Eric R.
Unfollow Eric R.
Share Review
Report Review

Great price
January 21, 2020

Great price - product exceeded expectations

Date of experience: January 20, 2020
Gemicah J.
0 reviews
0 helpful votes
Follow Gemicah J.
Unfollow Gemicah J.
Share Review
Report Review

It was a good experience as usual
January 21, 2020

It was a good experience as usual. Everything came as stated which makes me happy.

Date of experience: January 20, 2020
Douglas H.
0 reviews
0 helpful votes
Follow Douglas H.
Unfollow Douglas H.
Share Review
Report Review

Fine
January 21, 2020

Fine

Date of experience: January 20, 2020

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos