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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,188 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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David B.
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Before shipping items, it would be helpful if Keh Camera offered the shopper the delivery options for shopper who aren't at their home address when items are delivered (e.g., signature required for receipt). Maybe I missed this option, but when delivery requires a signature, please provide options for receipt of the item (e.g., pick-up from a FedEx site).

Date of experience: January 29, 2020
Richard C.
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WAY TOO EASY to Impluse Buy
January 29, 2020

WAY TOO EASY to Impluse Buy. Great Prices and never have I had any issues after multiple Lens and Body purchases.

Date of experience: January 28, 2020
Mathew A.
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Very nice
January 29, 2020

Very nice

Date of experience: January 28, 2020
Dave D.
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Love the selections...
January 28, 2020

Love the selections...I will be a repeat customer

Date of experience: January 28, 2020
Mary L.
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Very happy
January 28, 2020

Very happy. I placed an order then discovered something else I wanted. I called in and your staff help add the item, refund shipping as it now quailed for free shipping. Products Condition was as described. Very pleased with purchase.

Date of experience: January 27, 2020
Josh M.
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Really simple, nice discounts, fast shipping
January 28, 2020

Really simple, nice discounts, fast shipping.

Date of experience: January 27, 2020
Drew U.
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Very surprised to find the BGN (Bargain) rating on the lens I purchased to be in near mint condition. It was essentially flawless.

Date of experience: January 27, 2020
John P.
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My experience with KEH has always been first rate
January 27, 2020

My experience with KEH has always been first rate

Date of experience: January 27, 2020
Heriberto Q.
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Product's appearance "ugly", but it was cheap and in working condition!

Date of experience: January 27, 2020
tyler b.
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The lens itself was in good condition
January 27, 2020

The lens itself was in good condition. The outside around the manual focus and sun ring were covered in a greasy material that has stained the outside of the lens which was just disappointing. I'm trying to get past how it looks and remember the inside is what matters. Firs time shopper just expected it to be cleaner

Date of experience: January 27, 2020
Richard F.
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Found what I sought
January 27, 2020

Found what I sought

Date of experience: January 27, 2020
Michael S.
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Nice layout, easy searching, good selection
January 27, 2020

Nice layout, easy searching, good selection

Date of experience: January 27, 2020
Cesar C.
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Excellent!
January 27, 2020

Excellent! It was very easy to use.

Date of experience: January 27, 2020
Tien P.
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The price is really good, quality is superb
January 27, 2020

The price is really good, quality is superb. First stop for used cameras and lenses

Date of experience: January 27, 2020
James C.
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Shipping was a bit much, but that is not your fault. I'm otherwise happy.

Date of experience: January 26, 2020
Clinton Z.
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Second time I have ordered and the person on the phone was helpful. Even more so than adorama.

Date of experience: January 26, 2020
Evangeline D.
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Everything was great until shipment
January 27, 2020

Everything was great until shipment. FedEx required signature and I had no options for managing the delivery well. I have a FedEx account, but even with that I couldn't waive the signature or have a neighbor sign for me. I couldn't learn the window of time when the delivery was expected so I couldn't plan my day to be sure to be home. I could hold delivery at Walgreens, which I eventually did, but Walgreens isn't convenient for me and why couldn't I have it held at the local FedEx office? (Also, the Walgreens had had a power surge when I went to pick up and they were in disarray. It took a good 30 minutes of waiting to get my package.)

I feel like UPS offers more flexibility in managing deliveries.

Date of experience: January 26, 2020
Robert T.
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Tremendous lens extender for an unbelievable price. Easy to find products desired with multiple options of quality to select from.

Date of experience: January 26, 2020
Adrian F.
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Easy to find item
January 26, 2020

Easy to find item. Quick checkout.

Date of experience: January 26, 2020
Shawna B.
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Easy to navigate and competitive prices esp
January 26, 2020

Easy to navigate and competitive prices esp. With coupon code

Date of experience: January 26, 2020

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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