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KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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44,909 reviews

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Jeff D.
0 reviews
0 helpful votes
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Very quick delivery
February 25, 2020

Very quick delivery. Thanks

Date of experience: February 24, 2020
Mick Z.
0 reviews
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Excellent
February 25, 2020

Excellent. Found what I needed, fast, and painless.

Date of experience: February 24, 2020
Barton D.
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Good Service and price
February 24, 2020

Good Service and price

Date of experience: February 24, 2020
Venugopal P.
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Good product and awesome service
February 24, 2020

Good product and awesome service

Date of experience: February 24, 2020
Dale W.
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Very easy browser
February 24, 2020

Very easy browser. I love the rating system and honest reviews.

Date of experience: February 24, 2020
David D.
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Always fast and easy ordering
February 24, 2020

Always fast and easy ordering.

Date of experience: February 24, 2020
TrueReviews R.
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Exorbitant shipping rates
February 24, 2020

Exorbitant shipping rates. $9 to ship a used camera strap that costs $3 seems really high.

Date of experience: February 24, 2020
Andy Y.
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Fair price
February 24, 2020

Fair price. Accurate item conditions.

Date of experience: February 24, 2020
Ryley P.
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Worth the small premium for the extremely conservative grading and quick service.

Date of experience: February 24, 2020
John g.
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V good
February 24, 2020

V good

Date of experience: February 24, 2020
Tanatip D.
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Very simple, easy to use
February 24, 2020

Very simple, easy to use

Date of experience: February 24, 2020
Gary B.
0 reviews
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Easy placing order via website
February 24, 2020

Easy placing order via website.

Date of experience: February 23, 2020
Paul K.
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Fantastic price, fast delivery and so far the camera is working as expected. I would definitely buy from them again.

Date of experience: February 23, 2020
Andrew L.
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The shopping experience was easy, informative, and enjoyable.

Date of experience: February 23, 2020
Larry B.
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How do I feel about KEH?
February 24, 2020

How do I feel about KEH? My business would not exist without them.

Date of experience: February 23, 2020
Tony M.
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The website is easy to navigate and search
February 24, 2020

The website is easy to navigate and search.
I have an issue where I can only place one item in my wishlist at a time. I see the problem on both iOS mobile (Safari) and MacOS (Safari in High Sierra).
I also had inconsistent problems with pulling up package tracking info. I would prefer it if KEH sent me to the carrier's tracking page.

I wish the product listings showed actual pictures of the actual used gear for buyer eval prior to purchase.

Date of experience: February 23, 2020
Ray X.
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...
February 24, 2020

Date of experience: February 23, 2020
Paige W.
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The website was easy to use and delivery was fast
February 23, 2020

The website was easy to use and delivery was fast.

Date of experience: February 23, 2020
Hannah Y.
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No issues and no complaints
February 23, 2020

No issues and no complaints. Product appears to be in good working order but have not thoroughly tested it yet.

Date of experience: February 23, 2020
ABHISHEK J.
0 reviews
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Seamless process, simple and friendly UI
February 23, 2020

Seamless process, simple and friendly UI. The onlY downside to the experience is, with free shipping, it doesn't show an estimate date of arrival.
Product arrived was in great condition and was actually delivered within a few days. Amazing service overall!

Date of experience: February 23, 2020

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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