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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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pete B.
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This was my first time using KEH
October 4, 2020

This was my first time using KEH. I found it easy to order, easy to pay and the order arrived promptly. The quality of the product exceeded my expectations of their quality rating system.

Date of experience: October 3, 2020
Trevor B.
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Found the camera I was looking for
October 4, 2020

Found the camera I was looking for- got it for a reasonable price. Arrived very quickly, especially for an international order. Camera unfortunately arrived without a battery cover but a quick phone call (an actual person answered the phone rather than one of those unpleasant, press one now, phone menus that everyone hates. Took care of my problem very quickly and sent out a replacement battery cover. Very happy with the level of service and the promptness of the delivery. Very happy that you can speak to an actual human when calling- please keep this up.

Date of experience: October 3, 2020
kaitlyn H.
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Loved my experience with Keh
October 3, 2020

Loved my experience with Keh. The shipping was so fast! Definitely going to order from them again!

Date of experience: October 3, 2020
Camryn W.
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My payment was canceled and I had to redo it which was inconvenient and time consuming.

Date of experience: October 3, 2020
Mark B.
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Product was available and I received quick verification.
Product arrived as scheduled and used the same day.

Date of experience: October 3, 2020
J D.
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Item needed available at reasonable price
October 3, 2020

Item needed available at reasonable price.

Date of experience: October 3, 2020
Amanda S.
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Super fast shipping and quality products
October 3, 2020

Super fast shipping and quality products

Date of experience: October 3, 2020
Lynne B.
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Great overall experience!
October 3, 2020

Great overall experience!

Date of experience: October 3, 2020
Lynne B.
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This was my first experience with Keh and I placed two orders. I was impressed with the website, the amount of purchase options, pricing and details of the products. I ended up calling customer service because I did not receive an email confirmation and the response was friendly and informative. I also spoke with a representative about selling gear and he was kind, friendly and also very informative. Keh does not take the gear I want to sell, but instead of just saying that, the representative gave me some options of where to sell which have been successful. I've already recommended Keh to another photographer and will definitely use you in the future!

Date of experience: October 3, 2020
Kit D.
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Pleasant is accurate :)
October 2, 2020

Pleasant is accurate :)

Date of experience: October 2, 2020
Joe R.
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My lens seems to have an issue
October 2, 2020

My lens seems to have an issue. When I was shooting portraits, I was shooting at a relatively high frame rate. When I would hold down the shutter for multiple frames, every other images would look distorted. This was not fixable in post. Please let me know if this lens can be replaced, or if this is a normal issue for the lens!

Best,
Joe

Date of experience: October 2, 2020
Todd P.
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...
October 2, 2020

Date of experience: October 2, 2020
Robert M.
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I've been buying from you for years and that's not likely to change.

Date of experience: October 2, 2020
Matthew R.
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Ya'll have made my life way better
October 2, 2020

Ya'll have made my life way better. Super pleased with every purchase or trade!

Date of experience: October 2, 2020
Evan W.
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A tad confusing, but still able to find what I need.

Date of experience: October 2, 2020
Craig B.
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Talked to rep
October 2, 2020

Talked to rep - Fantastic

Date of experience: October 2, 2020
Daniel C.
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I purchased a lense rated at EX+ from KEH, and everything went smoothly. The lense was very good. Based on that experiences, I purchased a camera body rated at EX+ and I had a couple small problems. The main one was that Fedex at one point said that they had delivered my package and that it was signed for, but no such thing happened. After calling them the next day, the package finally did appear next to my mailbox at the end of my driveway (nowhere near my front door). After that initial scare, everything seems good. The camera had a couple hot pixels, but I think I was able to fix those.

Date of experience: October 1, 2020
Ragnar A.
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KEH are an amazing resource for photo gear
October 2, 2020

KEH are an amazing resource for photo gear

Date of experience: October 1, 2020
ROBERT F.
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I looked for what I wanted and found it in Ex+ for less than any other stores I've checked.

Date of experience: October 1, 2020
Allison I.
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KEH was one of the only places that had what I needed in stock and offered free shipping for orders over $49. I received my order a day before I needed it and it was in great condition. I had no problems whatsoever. The entire process was smooth sailing.

Date of experience: October 1, 2020

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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