Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,183 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Emmanuel N.
Unfollow Emmanuel N.
Share Review
Report Review

Quick
March 29, 2023

It was quick. Came sooner than expected. I will be ordering from here again

Date of experience: March 29, 2023
California
1 review
0 helpful votes
Follow Edward U.
Unfollow Edward U.
Share Review
Report Review

Ok
March 29, 2023

I paid for 2 day shipping but it took more than 2 days.

Date of experience: March 28, 2023
New York
1 review
0 helpful votes
Follow Furlinzie Y.
Unfollow Furlinzie Y.
Share Review
Report Review

Leaking battery
March 28, 2023

My product had a corroded battery in it when I received it.

Date of experience: March 28, 2023
Georgia
1 review
0 helpful votes
Follow Mackenzie I.
Unfollow Mackenzie I.
Share Review
Report Review

GREAT EXPERIENCE
March 28, 2023

I wanted to purchase a fun camera for my birthday without spending too much money. I got my camera super fast and I love it so much. I am totally recommending KEH to everyone I know.

Date of experience: March 28, 2023
Virginia
1 review
0 helpful votes
Follow Joey B.
Unfollow Joey B.
Share Review
Report Review

I was initially very suspicious of cheap lenses but I have ordered from KEH twice and the lenses are solid. They exactly match the descriptions and are in excellent shape. Will likely be back for all my lens needs in the future.

Date of experience: March 28, 2023
Arizona
1 review
0 helpful votes
Follow Cassiw I.
Unfollow Cassiw I.
Share Review
Report Review

Fast shipping great product
March 28, 2023

The product was shipped quick with no issues with tracking. Everything worked as described and I'm happy with the flash!

Date of experience: March 27, 2023
California
1 review
0 helpful votes
Follow thea P.
Unfollow thea P.
Share Review
Report Review

Polaroid
March 27, 2023

Came in perfect condition and worked just as expected.

Date of experience: March 27, 2023
Bahrain
1 review
0 helpful votes
Follow Landon E.
Unfollow Landon E.
Share Review
Report Review

New to me Tripod
March 27, 2023

Easy transaction. Product was as expected based on their grading scale. KEH is becoming my go to store for all my gear.

Date of experience: March 27, 2023
Washington
2 reviews
0 helpful votes
Follow Ruth B.
Unfollow Ruth B.
Share Review
Report Review

Pleased as always
March 27, 2023

Product availability, price and delivery are key to shopping at KEH. Thanks again for a quality online experience!

Date of experience: March 26, 2023
Colorado
1 review
0 helpful votes
Follow Edwin J.
Unfollow Edwin J.
Share Review
Report Review

I love KEH. Most of my gear comes from them. I was able to find exactly the right lens I was looking for and the price was excellent. The lens was rated EX+ but it's hard to distinguish it from brand new. It was not advertised with a bag, but that was a very nice touch for this 20 year customer.

Date of experience: March 26, 2023
North Carolina
1 review
0 helpful votes
Follow Linna Z.
Unfollow Linna Z.
Share Review
Report Review

Great experience
March 26, 2023

Got a deal on a used camera and lens. Delivery was fast!

Date of experience: March 26, 2023
California
2 reviews
0 helpful votes
Follow Megan R.
Unfollow Megan R.
Share Review
Report Review

The shipping was a decent time frame and the camera is in perfect condition. Came with a full battery and a small carrier. I'm really happy because this Nikon D5200 replaces my D5200 of 10years, recently was water damaged.

Date of experience: March 26, 2023
Texas
1 review
0 helpful votes
Follow Nicole O.
Unfollow Nicole O.
Share Review
Report Review

Everything was good
March 26, 2023

It was good! Everything arrived as expected! Good quality of product!

Date of experience: March 25, 2023
Pennsylvania
1 review
0 helpful votes
Follow Carlos N.
Unfollow Carlos N.
Share Review
Report Review

Great experience. Fast delivery, well packaged, and good service.

Date of experience: March 25, 2023
Michigan
1 review
0 helpful votes
Follow Colin T.
Unfollow Colin T.
Share Review
Report Review

The lens that I ordered arrived on time, packed securely, and in the condition promised, except that the front lens cap was damaged. I notified KEH customer support, and they shipped me a replacement lens cap right away. The replacement cap solved the problem.

Date of experience: March 25, 2023
Oklahoma
1 review
0 helpful votes
Follow Derek B.
Unfollow Derek B.
Share Review
Report Review

Nikon z7ii
March 25, 2023

I give KEH 5 out of 5 stars. Shipping was super fast, the camera itself was top notch condition. And I know if I have a problem they've got my back.

Date of experience: March 25, 2023
Virginia
1 review
0 helpful votes
Follow Mari K.
Unfollow Mari K.
Share Review
Report Review

Quick and easy!
March 25, 2023

I ordered a canon 1V and a 24-70 2.0 Lena and everything was easy and quick. The delivery was so fast, the equipment it's in perfect condition!

Date of experience: March 25, 2023
California
1 review
0 helpful votes
Follow Kelly E.
Unfollow Kelly E.
Share Review
Report Review

I love Keh
March 24, 2023

Keh excels in their amazing customer service. Their unbelievably fast shipping/delivery along with their consistency left me feeling at ease with my purchase. Keh Camera to say the least is top tier and affordable. The camera came in excellent condition and I have 0 complaints. Will definitely be ordering from here more often and recommending to others as well.

Date of experience: March 24, 2023
Illinois
1 review
0 helpful votes
Follow William I.
Unfollow William I.
Share Review
Report Review

Camera looks great.
March 24, 2023

Camera looks good, and functions well. I look forward to using in upcoming vacation.

Date of experience: March 24, 2023
Canada
1 review
0 helpful votes
Follow Kayla A.
Unfollow Kayla A.
Share Review
Report Review

Fast shipping, good quality
March 24, 2023

Ordered several used lenses. Arrived very quickly, even with international shipping. Lenses were well packaged and were in even better condition than advertised. Very happy with my purchase.

Date of experience: March 24, 2023

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos