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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
251
value
270
shipping
263
returns
68
quality
263
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Dennis A.
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These guys deliver what they say they will
October 14, 2015

These guys deliver what they say they will. I would not hesitate to use them again and have recommended them to several other photographers and friends.

Date of experience: October 13, 2015
LightSeeker S.
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Products are exactly as represented and prices are great!

I've happily recommended KEH to my photo buddies.

Date of experience: October 13, 2015
MadMike N.
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I tell my photographer friends about KEH camera all the time. Your prices are good. Camera shops have the tendency to inflate prices extremely high. This company is excellent in terms of price, quality and integrity of the product. I an glad to have found you. Please keep up the good work.

Date of experience: October 13, 2015
David O.
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Never had a with an order
October 14, 2015

Never had a with an order. Everything arrived equal to or better than the described condition.

Date of experience: October 13, 2015
Ben F.
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I like the online concept
October 14, 2015

I like the online concept. I usually know what I want and know what price I would pay. Going on line helps me to take the leap in buying it. Since Im local I can drive to the office to pick up my gear.
I should work for KEH since I love anything that flashes and creates memories in 1/125th of a second.

B. Floyd

Date of experience: October 13, 2015
William I.
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Keh has a great selection of equipment at great prices. Considering how often they also have sales on things, you're sure to get a high quality lens, body, whatever, at a price you're comfortable with!

Date of experience: October 13, 2015
Christopher V.
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KEH has
October 13, 2015

KEH has - for the over 30 years that I've been trading and buying from this company (since 1985) - been very consistent with both their trade evaluations, as well as their used merchandise condition ratings. While there's been a great deal of modernization lately, as to how they deal & trade, they HAVE managed to keep BOTH their deal & trade ratings VERY consistent with what was done in the past. I go back to them today - for both trades & purchases - with the feeling that things are entirely reasonable & fair. I say this as a avid semi-pro, who's been working with photography since 1970.

Date of experience: October 13, 2015
keith P.
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Nice place to do business with, quality merchandise, decent prices.

Date of experience: October 13, 2015
Bruce C.
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...
October 13, 2015

Date of experience: October 13, 2015
christian T.
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I rely on KEH
October 13, 2015

I rely on KEH. I appreciate the affordability of the gear, and the service is excellent. Keep it up.

Date of experience: October 13, 2015
Rosie J.
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I ordered the wrong item, customer service helped me find the correct item. Made my return experience so easy. Received my correct item quickly.

I will continue to order from this company!

Date of experience: October 13, 2015
Bob E.
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Good quality equipment wit accurate equipment descriptions. It seems however that prices have risen considerably from when I first started dealing with KEH.

Date of experience: October 13, 2015
Kelly Q.
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I would like to buy more from you but the very high costs are, in many cases making me refrain from buying more. The rest is simply perfect: your product offering (specially second hand), your service etc.

Date of experience: October 13, 2015
Helen A.
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...
October 13, 2015

Date of experience: October 13, 2015
David H.
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I like your selection of Mamiya RB 67 products
October 13, 2015

I like your selection of Mamiya RB 67 products. I have bought many lenses and a Pro S body and other medium format products from you, and 35mm products and have had no complaints about the quality or the price. I will always feel confident about purchasing from KEH.

Date of experience: October 12, 2015
garyhadley C.
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I found the products I bought to be in better than expected condition. Also, the prices were very reasonable.
Anyone who needs photography gear should give KEH a look first.

Date of experience: October 12, 2015
Charlie F.
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I found out about KEH listening to a Ham Radio broadcast. I checked out the site and was hooked.
I have bought three Nikon digital cameras, two Canon digital cameras and a Mamiya C300. I have also bought lenses and flashes for the cameras. Great quality merchandise, and great customer service. I have recommended KEH to friends of mine. Go KEH!

Date of experience: October 12, 2015
Suzanne I.
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This is a great place to get good deals on used photo equipment. Sometimes the deals are steals, and sometimes they are plain just good deals, but you can't go wrong with KEH!

Date of experience: October 12, 2015
Charles H.
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Weather buying or selling I have always received very good no hassle service from K.E.H.

Date of experience: October 12, 2015
DTHeld U.
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Wrong item sent
October 12, 2015

Wrong item sent. I spoke to the customer service manager who told me that he would get back to me by the end of the day. He called about an hour later and said that the item I ordered could not be found, but the good news was that a higher value replacement would be overnighted to me. I agreed to the replacement and it arrived the next day.

I have always been satisfied with KEH regarding prices, shipping, etc. However, the resolution of this problem went above and beyond. KEH's Customer Service Department is excellent. I will always be a KEH customer for all my photo needs

Date of experience: October 12, 2015

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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