Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Michael U.
0 reviews
0 helpful votes
Follow Michael U.
Unfollow Michael U.
Share Review
Report Review

Great black Friday deal
December 8, 2015

Great black Friday deal.
Lens arrived in excellent condition, looks like it was never used.

Date of experience: December 7, 2015
Henry G.
0 reviews
0 helpful votes
Follow Henry G.
Unfollow Henry G.
Share Review
Report Review

Satisfied
December 8, 2015

Satisfied

Date of experience: December 7, 2015
Ryan T.
0 reviews
0 helpful votes
Follow Ryan T.
Unfollow Ryan T.
Share Review
Report Review

Quick and easy, though the site menus don't work well on iOS... But I do not prefer anything iOS, so this isn't effecting my experience from your end. Love the super sale for Black Friday - wish there were more of these days!

I am NOT a fan of Fedex delivery and would've liked to know that they were the "free" delivery option before choosing it.

Date of experience: December 7, 2015
Timothy C.
0 reviews
0 helpful votes
Follow Timothy C.
Unfollow Timothy C.
Share Review
Report Review

Received my order quickly
December 8, 2015

Received my order quickly. I was concerned that my order was delivered when I wasn't home. I called KEH and they wee able to have The order delivered to Fedex facility for later pickup. Highly recommend KEH.

Date of experience: December 7, 2015
Brenden F.
0 reviews
0 helpful votes
Follow Brenden F.
Unfollow Brenden F.
Share Review
Report Review

Solid good communication shipping was reasonable
December 8, 2015

Solid good communication shipping was reasonable

Date of experience: December 7, 2015
Douglas C.
0 reviews
0 helpful votes
Follow Douglas C.
Unfollow Douglas C.
Share Review
Report Review

Easy and fast
December 8, 2015

Easy and fast

Date of experience: December 7, 2015
Richard H.
0 reviews
0 helpful votes
Follow Richard H.
Unfollow Richard H.
Share Review
Report Review

Thank you, good Black Friday sale
December 8, 2015

Thank you, good Black Friday sale.

Date of experience: December 7, 2015
Thomas K.
0 reviews
0 helpful votes
Follow Thomas K.
Unfollow Thomas K.
Share Review
Report Review

Good quality products
December 7, 2015

Good quality products

Date of experience: December 7, 2015
William U.
0 reviews
0 helpful votes
Follow William U.
Unfollow William U.
Share Review
Report Review

Did not receive update regarding when item shipped, or tracking info. The status of the order remained "processing" when I looked at status on KEH website until the lens was delivered. The lens itself arrived in excellent condition, and was as described. The packaging was excellent. Unfortunately, I am returning the lens because it does not work well on my Sony A7ii with the laea4 adapter. This is no fault of KEH, as I think it is just a matter of using an older wide angle film lens on a newer higher megapixel digital camera. I spoke with Don over the phone regarding returning the lens, and he was a pleasure to deal with, and helped me with an RMA number. Excellent experience overall. Thanks

Date of experience: December 7, 2015
Christopher G.
0 reviews
0 helpful votes
Follow Christopher G.
Unfollow Christopher G.
Share Review
Report Review

Ordering was easy and on time Thank you inadvance
December 7, 2015

Ordering was easy and on time Thank you inadvance

Date of experience: December 7, 2015
Jon H.
0 reviews
0 helpful votes
Follow Jon H.
Unfollow Jon H.
Share Review
Report Review

Couldn't have been easier
December 7, 2015

Couldn't have been easier.

Date of experience: December 7, 2015
Larry R.
0 reviews
0 helpful votes
Follow Larry R.
Unfollow Larry R.
Share Review
Report Review

I have bought a lot of different items from KEH an have never been disappointed.
Larry Reese Photography.

Date of experience: December 7, 2015
Robert Y.
0 reviews
0 helpful votes
Follow Robert Y.
Unfollow Robert Y.
Share Review
Report Review

Camera received in good condition
December 7, 2015

Camera received in good condition. Wish it had also come with the LCD cover but overall great experience.

Date of experience: December 7, 2015
Michael M.
0 reviews
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

I have purchased from KEH in the past and have been very pleased with my purchases. I suggest KEH to my friends when they are looking for equipment to purchase.

Date of experience: December 7, 2015
Kenneth W.
0 reviews
0 helpful votes
Follow Kenneth W.
Unfollow Kenneth W.
Share Review
Report Review

Excellent follow-up and problem remedy
December 7, 2015

Excellent follow-up and problem remedy

Date of experience: December 7, 2015
Robert M.
0 reviews
0 helpful votes
Follow Robert M.
Unfollow Robert M.
Share Review
Report Review

Item shipped quickly
December 7, 2015

Item shipped quickly.

Date of experience: December 7, 2015
Tyler B.
0 reviews
0 helpful votes
Follow Tyler B.
Unfollow Tyler B.
Share Review
Report Review

I enjoy how the website is arranged
December 7, 2015

I enjoy how the website is arranged - makes it easy to find what I'm looking for.

Date of experience: December 7, 2015
Andrew S.
0 reviews
0 helpful votes
Follow Andrew S.
Unfollow Andrew S.
Share Review
Report Review

Good product in advertised condition at a good price.

Date of experience: December 7, 2015
Jeff D.
0 reviews
0 helpful votes
Follow Jeff D.
Unfollow Jeff D.
Share Review
Report Review

Always great service!
December 7, 2015

Always great service!

Date of experience: December 7, 2015
Chandler C.
0 reviews
0 helpful votes
Follow Chandler C.
Unfollow Chandler C.
Share Review
Report Review

Best service ever!
December 7, 2015

Best service ever! Love KEH.

Date of experience: December 7, 2015

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos