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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,183 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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Keana C.
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All purchases from KEH have been simple
December 22, 2015

All purchases from KEH have been simple. The site is easy to navigate.

Date of experience: December 22, 2015
Kent M.
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KEH is an awesome source of great gear...
December 22, 2015

KEH is an awesome source of great gear... keep it up!

Date of experience: December 22, 2015
dana c.
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Wonderful experience
December 22, 2015

Wonderful experience. Timely and professional!

Date of experience: December 22, 2015
Jordan B.
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Great items, quality, reviews & prices!
December 22, 2015

Great items, quality, reviews & prices! I received a 12 Days of Deals email that said free shipping on all orders and even though that wasn't the case, I'm stoked to get these items. As a follow up, everything arrived super fast which was great and in the condition I hoped for!

Date of experience: December 22, 2015
Samuel O.
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Thanks very much, KEH!
December 22, 2015

Thanks very much, KEH! You guys are the best.

Date of experience: December 22, 2015
Paul L.
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A customer for many years; just keeps getting better.

Date of experience: December 22, 2015
Lisa B.
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I have bought all of my husbands camera and supplies
From KEH and wouldn't consider buying anywhere else.

Date of experience: December 22, 2015
Christian S.
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Hassle free and ease of use is superb
December 22, 2015

Hassle free and ease of use is superb.

Date of experience: December 21, 2015
James D.
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Product was delivered as advertised
December 22, 2015

Product was delivered as advertised. Have not checked out the item in detail since it is intended as a gift and will be inspected at the time of presentation, but it appears to be as described.
Thanks

Date of experience: December 21, 2015
Wayne F.
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Good experience
December 22, 2015

Good experience. Received what I ordered.

Date of experience: December 21, 2015
Leo T.
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Love KEH!
December 22, 2015

Love KEH! Quick and easy as always and I never worry when buying used equipment from this site

Date of experience: December 21, 2015
Virginia T.
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Easy transaction!
December 22, 2015

Easy transaction! Thanks!

Date of experience: December 21, 2015
Meredith D.
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I sure hope the lens is as advertised and expected
December 22, 2015

I sure hope the lens is as advertised and expected. I'm nervous about this because I've never ordered a lens online before, new or used. I have one of these lenses that I dropped and broke and really miss the size and the sharpness. Fingers crossed!
The lens arrived and is in excellent+ condition as advertised. It's not quite as sharp as my previous broken lens which was exceptional but still not bad at all. It's probably more like it's supposed to be. I'm sure I'll get a lot of use out of it.
I'll definitely look to KEH next time I'm looking for a used lens.

Date of experience: December 21, 2015
Erin H.
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I have bought and sold many times with you
December 22, 2015

I have bought and sold many times with you. Always a good experience.

Date of experience: December 21, 2015
Blanton D.
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As usual, the total KEH shopping experience was excellent. Quality equipment at a fair price with timely delivery.

Date of experience: December 21, 2015
Jeanne G.
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Very impressive service and knowledgeability
December 21, 2015

Very impressive service and knowledgeability. One of my favorite photo sites.

Date of experience: December 21, 2015
Jared W.
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Was great
December 21, 2015

Was great

Date of experience: December 21, 2015
Eusebio R.
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Hands down,the best site and company to purchase used gear from!

Date of experience: December 21, 2015
Steve W.
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...
December 21, 2015

Date of experience: December 21, 2015
Peter B.
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The address part of the ordering part kept trying to use an old address even though I typed in a new address. Then, when I typed in the new address, it deleted my 2-day shipping option, so I had to go back and re-enter that. When someone logs into your website and types in an address different from the address than is currently on file, maybe it should trip a question "do you want to update your address for your account?" As far as the shipping choices goes, if you have to go back into previous pages, that should be in a loop that does not require a new entry of any other information when you exit that loop and start going through pages a customer has filled out. I was also surprised that my Nikon lens shipped to me with no signature required.

Date of experience: December 21, 2015

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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