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Keen.com

2.9

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From the business

Keen is a trusted network of talented spiritual advisors who are dedicated to empowering lives by helping people discover answers to their most pressing questions, gain closure, find their purpose in life, and more. No two experts in our community are alike as they each have their own personal touch when it comes to providing intuitive and spiritual services. We just celebrated our 20th anniversary — two decades of providing clarity through intuitive advice — and we wholeheartedly believe that we are the leading psychic network in the industry.


keen.com
Founded in 1999
San Francisco, CA
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Keen.com Reviews Summary

Keen.com has a rating of 2.9 stars from 277 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Keen.com most frequently mention customer service, much money and several times. Keen.com ranks 11th among Psychic sites.

service
68
value
68
shipping
47
returns
54
quality
61

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Georgia
1 review
2 helpful votes
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Do not call!
October 31, 2017

I just recently made a call for 11min... the lady I used told me it was $8.75 per min over the phone, they charged my account for 176.00... I tried to get a refund, and they only redunded $90.00... they advertised first 10min free, so I don't get why I was charged so much when the call was only 11min...

Date of experience: October 31, 2017
New York
1 review
4 helpful votes
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Hit or Miss
October 12, 2017

I have had a number of readings from this site. The only clairvoyant and medium that was always accurate was a lady named Marlene from Caribbean Psychics who was featured for a short time. The rest of their psychics try hard but it is really hit or miss. Mostly guessing in my opinion.

Date of experience: October 11, 2017
New York
2 reviews
7 helpful votes
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I did use them in the dark period of my life ( growing pains from 20's to 30's). They do not care, they just want your money. Get a therapist instead - it will be less expansive. Talk to friends, relatives you trust - do not talk to strangers. Go to local house of prayer - any religion. They would be more helpful than this scam.
I understand, you want to talk to somebody, get some hope - only time will help.
Do not waste your money. This is what I was doing - oh, does he love me, what does he think of me? Waste of time - until I just asked him MYSELF. Watch a movie - he is just not into you ha ha ha. Painful, but its a great medicine! Grow up - do not call them! Tanya

Date of experience: September 20, 2017
Kelli S.
New Mexico
1 review
4 helpful votes
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I agree this site is a scam. There are only a handful of real readers but the rest don't have any psychic ability. I can't wait for the lawsuit

Date of experience: August 31, 2017
New Jersey
1 review
3 helpful votes
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Rip off
June 11, 2017

I was charged $15 for a 20 minute reading. I was connected and an automated voice said I had 13 minutes available (where did the 20 minures go?) and the psychic I was trying to reach was unavailable! It proceeded to say push 1 for $4,99 a minute etc. So I called again and was given a customer service number to call. After teaching customer service, they would only refund $13.01 to me for a charge of $15 that I never received. I am hoping KEEN resolves this matter immediately or I will contact the FCC and others to shut this down!

Date of experience: June 11, 2017
Minnesota
1 review
6 helpful votes
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KEEN Psychic Review
June 11, 2017

READ THIS FIRST! The so called 'psychics' on Keen are completely fake! DO NOT waste your money on them! Please take my advice, they have ZERO psychic ability, thru change their predictions, and most just tell you what they think you want to hear! Please please please don't waste your money!

Date of experience: June 10, 2017
Hawaii
1 review
8 helpful votes
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These "Psychics" are complete GARBAGE! I talked to several of them and didn't feel as though they were giving me any real information. They all told me Diffrent things. One of their so called "Master Psychics" told me to use the "Law of Attraction" to bring in the things I want like Love, Job, etc. I talked to several of them in a 20 minute period and they all were trash. I wish I could get my money back. These people are straight Frauds!

Date of experience: April 25, 2017
New York
2 reviews
27 helpful votes
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It's a hit or miss with Keen (more misses actually) an even when your advisor really connects with you, the timing is never right. I know that's the hardest thing to predict and little thing could change the outcome. I used to use Keen about 10 years ago and there was this adviser on there (darker skinned woman and a caribbean accent ( I don't even know if I'm saying this correctly, so sorry if I sound stupid don't mean to offend),

Out of probably 50 or more psychics I tried she was the only one that predicted the man I would marry (we're getting divorced now lol but that's not her fault). She described him to a t. His physical appearance, characeristics, the fact that he was European, that he was younger than me, even the food we would eat often together, yes you read it correctly FOOD! Her readings were completely different than any I had exprerienced before. At first I was very skeptical because her reading and description was just about the opposite of everyone else's so it was difficult to believe until out of the blue literally he shows up. God, I wish I knew her name or if she is still on keen. After I found out everything she said was true, I was dumbfounded. People who are familiar with readers know how difficult it is to find someone that good.

If anyone by chance knows who I am talking about through my awful description (like I said 10 years ago its hard to remember). I believe she had very short hair at the time perhaps (I would make the worst witness to a crime). If anyone has an inkling of who I'm talking about, can you please let me know. I will be so grateful. Who do you guys really love as readers?

Date of experience: March 16, 2017
Canada
1 review
0 helpful votes
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Fake psychics
February 24, 2017

Ingenio - Keen INGENIO Fake psychics, I spent 1000 dollars only to find Scammers, liers, who bump you off if you write a complaint San Francisco, California

Date of experience: February 24, 2017
New York
1 review
24 helpful votes
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This is a funny site
February 4, 2017

I love that people are bashing one site to promote another. This is bad karma and bad business. You have to find the right advisor. There are really great people who work on keen.

Date of experience: February 3, 2017
Georgia
1 review
10 helpful votes
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SCAMMER ALERT! This website is a total FRAUD! It's all false in the end it is about the maximum they can charge before you wake up and close your account. By then they have rushed to max out thousands of dollars on your credit card. That is once you close your account. I am reporting this site to every consumer alert site, to include the FCC, BBB and all others. This business needs to be shutdown permanently.

Date of experience: January 24, 2017
North Carolina
1 review
3 helpful votes
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Please go buy yourself a deck of tarots and read for yourself. You'll save a friggin boat load of money because not one psychic on this crap line is worth a penny. It's a joke. Hundreds and I'm talking hundreds of dollars later I was suckered into believing their psychic ability. Not one thing came true. It's a fraud! Please do not waste your money on keen. Trust the masses who have left reviews, 99% can't be wrong. Believe in the numbers here. They tell the truth.

Date of experience: December 22, 2016
California
2 reviews
32 helpful votes
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TERRIBLE customer service. They lie about refunding you if you're unsatisfied and most of their so called "psychics" are FRAUDS like Wendy Janae. My cat is more psychic than that judgmental, liar, SCAM ARTIST.
I didn't get a reading. I got HER lousy opinion and worthless advice. I could of called my friends for that; except they give good advice. Hers is crap. I tried to tell her I didn't want that but she ignored me, went on and on talking in circles, forcing her opinions on me like I HAD to see it her way, trying to act like she "getting something." Finally she got nasty and angry because I wasn't buying what she was selling and said so.

She thinks she's God. She's not. And she's not psychic. What she is an angry witch scamming people and trying to intimidate them so they don't say anything.

Keen ignored me as as much she did. So much for that 100% satisfaction guarantee. That lying FRAUD is perfect for that site!

Date of experience: September 22, 2016
Pennsylvania
1 review
9 helpful votes
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I telephoned this purported psychic seven times over four months with a simple question: when will I find work? She made three predictions, all three were wrong, she blocked me the day I could give her feedback. So I opened a new account and asked her why she was wrong - she made a fourth prediction timed beyond the feedback period. She later emailed me a note laced with insults (completely avoiding her personal responsibility). I placed this feedback on Keen's site with a two star rating. Keen removed the feedback. WENDY JENAE KNOWINGLY INDUCED A CONTINUED FRAUDULENT PURCHASE, AND THEREAFTER KEEN KNOWINGLY SHIELDED HER FROM ANY RESPONSIBILITY. It's very sad there are people like this willing to take money from people in times of emotional duress.

Date of experience: September 16, 2016
California
2 reviews
8 helpful votes
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Scam
July 19, 2016

This site charged my account for money i did not authorize. There is no live customer support and no live way to resolve customer concerns. Do not us this site. It is unreliable and unethical.

Date of experience: July 19, 2016
California
1 review
37 helpful votes
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I am a real bonafide psychic, have been for 40+ yrs and went to Keen recently to supplement my income. To be on the top pages, you have to bid for placement... and there are these shills paying (supposedly as much a $82 per click to keen). I was bidding $15 per day, and they were taking out as much as $42 per day from my account, would not answer my calls and emails, would not refund my overcharges, and people call me and cant connect, or they are talking with minutes left and the call gets disconnected. Yes there are bad people pretending to be psychics on Keen, but these people seem to be WORKING as shills for Keen, not actual freelancers. Customers may think Keen is ripping them off, but trust me they are also ripping off the readers. Tonight I pulled the plug. With their fees (about 65% of every call, plus bids, another 10%) I have for the past two months paid keen to be listed and gotten almost no calls, and over charged clicks, it has cost me money to be online with no return from my investment. I have 5 star ratings from good customers, but now they are being blocked, I guess so the shills can take them. They are ripping EVERYONE off. Someone needs to shut them down. Its a scam all around.

Date of experience: July 11, 2016
Canada
1 review
4 helpful votes
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Master sunlight is the best person i have talked to on keen very strong amazing lady tells the truth how it is and wants nothing but the best for people and putting them in the right direction in their life LOVE HER

Date of experience: July 5, 2016
Illinois
1 review
5 helpful votes
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Gary Rodgers
June 16, 2016

Thank you Gary. You are a wonderful person. You are not just a psychic. You are very caring. I appreciate all of our conversations. You are honest but very supportive. I feel like we have connected because I always needed a brother, or a supportive male in my life. May God Bless You and Your Family in the manner in which you help others.

Date of experience: June 15, 2016
Michigan
1 review
2 helpful votes
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There's an old saying if you let somebody sell you a diamond necklace for a dime, chances are you don't have a necklace worth a dime. And I bought into the whole psychic addiction. I found three of them that I like, i'm not going to mention names, two men one woman, and if you're reading this you know who you are The woman that I talk to seem to be the best and most intuitive to my situation so I kept calling her. And there was one thing that all three of them predicted that did not come true, there's a couple of things that kind a happen what she predicted that's why started to trust her more. Until yesterday. My situation was over two months ago I had a falling out with this woman that I cared about and ask if she was coming back in my life, she said in time she will, but not the way I want her to and that's something I can predict, but I liked her reassurance, here's where she lost to me, just before I was going to end the call yesterday she suggested I try some love ritual with a glass of wine honey and other ingredients, I said what the heck. I tried keeping up with her, trying to type everything in, I asked her if she could email me the instructions. She said yes. Waited a while no email, I called her back yes paid for another call, I asked her to email me again said if there was a charge I pay, she said no charge. Emailed her a couple of more times no response. Although I thought it was kind of ridiculous from the start, The fact that she didn't email me back, says it all, talking about praying on the vulnerable. I know this is entertainment but it's also a waste of money. If any of what the psychics said comes true I'll retract the statement, maybe even pay them a bonus. My psychic prediction tells me that I probably won't have to do that. As of now I am removing this app from my phone!

Date of experience: April 12, 2016
Florida
2 reviews
9 helpful votes
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I've used this site for various areas of my life and though some readings I found to be vague and not clear, I've found a reader; Michelle Caporale. This reader has been very accurate, specific and forthcoming. I use the site because of her. She's a true Medium and Psychic Reader. No scams, no fluff.

Date of experience: April 1, 2016