On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JustFlowers Reviews Summary
JustFlowers has a rating of 3.8 stars from 5,868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.
Instant Feedback
We monitor reviews for authenticity
Great. Very easy
Always good. But I miss the days when you used to keep our info on file.
Delivery was poorly done/late. Excuses were made. Communication was difficult.
Love the selection and discounts
I'm ordering again with Just Flowers because of how well the first order went. I received many compliments on the flowers that were delivered the last time!
I think for the price, the orchid could have had more flowers on it. Also, the note was hand written and had no florist envelope to identify where it came from.
I can count on the consistency of a timely delivery and the correct order being fulfilled.
Fine
Recipient was overjoyed with the product and delivery was right on the projected schedule.
Fast and easy.
It wouldn't have been easier! I got the delivery time I wanted. The flowers were beautiful.
First problem was when I ordered an arrangement but never received the confirming email. Could not log into account to check so assumed I failed to complete the order. Ordered two more arrangements but did not receive confirming emails. Took most of the day waiting on lengthy hold and then callbacks to get them to cancel one of the orders. They kept pressuring to put the extra order on hold before finally canceling it.
Then I received one of the orders. The basic order per photograph showed 6-10 roses and other flowers in basic photograph. I paid an extra 20 dollars for the largest arrangement. The arrangement I received had only four roses and was smaller than the photograph. They disagreed with my assessment and offered 5 dollars back. The website guaranteed 100 percent satisfaction and to replace if not satisfied. I feel their photographs must be exaggerations of actual product and guarantee is false. Along with failure to send confirming emails and inability to views orders through signing to my account, This has been a very disappointing experience and the product is way overpriced for what is received. Will never use this company again. In addition, when I attempted to use the website to contact them about theses issues, and to reset my password, my browser told me the website was not secure. For a while, I thought This might not a legitimate business ( customer was misspelled on the customer service website). I conclude they are just not a good business and I will not use them.
Very easy, wide variety, beautiful arrangements.
I have used in past & was always pretty good. This time was a day late & full of fillers instead of flowers such as 2 stargazers instead of 4 as shown. Ordered $73 version so should have even better than $63 bouquet shown in picture online (will attach $63 version from site & $73 one that was delivered). Company didn't care & said arrangement was fine. Told them they lost a customer. You can decide!
I can't upload more than 1 picture so here is link to $63 one at their site: http://m.justflowers.com/product/stunning-beauty-bouquet-3191.asp
Sunny Stockton,
As you can see in the photo, we delivered five red roses, three pink lilies, two stargazer lilies with greens. The arrangement delivered was filled over the value of what you ordered for $72.99
Very beautiful floral arrangement! Thank you!
Really easy to order. Arrangements are as shown. Extra charges make JF more expensive than other sites though.
Site easy to use. Flowers were delivered late. Registered a complaint, no response to date. Product was good.
Grate service
It was easy!
Happy response from recipient of the flowers
From the business
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Kathleen Servatius,
On the first your order you placed with us, you did not provide your email address. Please check your spam folder for the confirmation emails on your other two orders.
Regarding the Purple Cottage arrangement you ordered. It was in fact filled to value and according to recipe. We sent lavender and cream flowers with roses, stock, and greenery as pictured online.