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JustFlowers

3.8

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JustFlowers Reviews Summary

JustFlowers has a rating of 3.8 stars from 5,868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
244
value
228
shipping
218
returns
173
quality
205
This company responds to reviews on average within 0 days

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112,101 reviews

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Ewa W.
0 reviews
0 helpful votes
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My Aunt loved her flowers
August 19, 2019

My Aunt loved her flowers. Thank you.

Date of experience: August 19, 2019
elizabeth m.
0 reviews
0 helpful votes
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Everything went well and easy to follow
August 19, 2019

Everything went well and easy to follow. Recipient loved the flowers.

Date of experience: August 19, 2019
Anna C.
0 reviews
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Quick and easy check out process
August 19, 2019

Quick and easy check out process.

Date of experience: August 19, 2019
Maureen H.
0 reviews
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Very easy to use this site
August 17, 2019

Very easy to use this site

Date of experience: August 17, 2019
New Jersey
1 review
0 helpful votes
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Irresponsable, my order never arrive, I place my order the August 15 at 9 am, today the 16 at 5 pm, the delivery still waiting! I have to call them and they let me know that they're not able to do the delivery, and is going be done the 17,2 days after the day l place the order with not guarantee! I don't recommend this website!

Date of experience: August 16, 2019
CustomerService -. — JustFlowers Rep
over a year old

Rocio Pozzo, we are extremely sorry that your experience with us was any less than excellent. Please bear in mind that we exhausted all of our resources in Margate City, New Jersey and unfortunately none of the shops in the surrounding area are currently servicing that town. Our customer service supervisor offered to reschedule the delivery of your order with a discount and an apology note from us but you declined this offer. We sincerely apologize for the inconvenience.

Charles P.
0 reviews
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The flowers were beautiful
August 16, 2019

The flowers were beautiful

Date of experience: August 16, 2019
FRED Q.
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Very nice and complying to delivery date
August 15, 2019

Very nice and complying to delivery date.

Thx

Date of experience: August 14, 2019
James M.
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Very good arrangement
August 13, 2019

Very good arrangement

Date of experience: August 13, 2019
Carol G.
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Great selection and easy ordering process
August 13, 2019

Great selection and easy ordering process.

Date of experience: August 12, 2019
Donna W.
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Ordered was delivered on time but recipient was not happy with the order. Did not like the florist shop that delivered a "bush" like plant. Way to big. I will not order again unless you change florist shops.

Date of experience: August 12, 2019
Rena L.
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All was good but couldn't figure out what to click to look for more items.

Date of experience: August 11, 2019
Philip v.
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Pleased with many previous orders, but very disappointed with this transaction. Flowers were not delivered on requested delivery date, and a call to the recipient spoiled the intended surprise. Not inclined to recommend.

Date of experience: August 11, 2019
JJ W.
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All was fine
August 11, 2019

All was fine

Date of experience: August 11, 2019
Malcolm M.
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Excellent
August 11, 2019

Excellent

Date of experience: August 10, 2019
Carol H.
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My order was for flowers sent to a relative who had just lost a son. They were very pleased with the arrangement; said it was beautiful. It arrived when I wanted it to, was easy to pick out something I wanted and the cost was reasonable. Thank you. I'll definitely try justflowers.com next time I need to send flowers.

Date of experience: August 10, 2019
Daniella C.
0 reviews
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It was wonderful to be able to see that the delivery for last minute orders have a 4 hour delivery option...I've had issues in the past with last minute orders and am hoping this goes through without any issues.

Date of experience: August 10, 2019
H Y.
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Very good!
August 9, 2019

Very good!

Date of experience: August 9, 2019
Bruce C.
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Have always purchased from Just Flowers and have always been very satisfied

Date of experience: August 8, 2019
Utah
1 review
1 helpful vote
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Never use this company! I have never dealt with such and unprofessional company in my career. Ordered flowers on a Tuesday for same day delivery, received an email Tuesday late saying there was a problem with the order but it will be delivered Wednesday morning. Wednesday afternoon got a call saying they are sorry but the order will be fulfilled that afternoon. Once again got an email late Wednesday night saying the order that we requested could not be filled we had to choose another arrangement. Called in to get a full refund and was placed on several hold for very long times and and after arguing with them for a refund they finally gave a refund now we have to watch for the refund. Took over 30 mins to make a simple refund. Plus no one you talk to can you understand.

Date of experience: August 8, 2019
CustomerService -. — JustFlowers Rep
over a year old

Stormy Scharp, we are extremely sorry that your experience with us was any less than excellent. Please be advised that the recipient's delivery area can be quite problematic in expediting delivery. Our customer service supervisor offered to send the recipient a gift from an outside vendor with a $15.00 discount but you declined our offer. Again, we are so sorry this didn't work out.

Carol J.
0 reviews
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Delivery was delayed for several days
August 7, 2019

Delivery was delayed for several days

Date of experience: August 7, 2019

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States