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JustFlowers

3.8

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JustFlowers Reviews Summary

JustFlowers has a rating of 3.8 stars from 5,868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
244
value
228
shipping
218
returns
173
quality
205
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suecarrds P.
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You always are my first choice for gift baskets to my family in the USA and you have never let us down. Thank you very much for your caring attitude and great service!

Date of experience: December 29, 2014
Mary Q.
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I have used this site before and have always had positive results. When the flowers that I had ordered for my Mom were delivered, there was no answer at the door. I was very pleased to have gotten a phone call from the delivery person so we could arrange to have the bouquet left in a safe place where my Mom would find it easily but it could not be seen from the street.

Date of experience: December 29, 2014
Nancy D.
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December 29, 2014

Date of experience: December 28, 2014
Krismar Z.
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December 28, 2014

Date of experience: December 28, 2014
Sheila o.
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This makes it so easy to shop across country and the selection is Fantastic!

Date of experience: December 27, 2014
PAULINE L.
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December 27, 2014

Date of experience: December 27, 2014
Bruce C.
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Always nice and easy to order from you and great selections that are easy to expand with additional flowers

Date of experience: December 27, 2014
sheryl h.
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Flowers lasted about 3 days
December 27, 2014

Flowers lasted about 3 days. Very disappointed!

Date of experience: December 26, 2014
Todd V.
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December 26, 2014

Date of experience: December 26, 2014
Cathy G.
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As always, JustFlowers is just right!
December 26, 2014

As always, JustFlowers is just right! Excellent service.

Date of experience: December 25, 2014
Rebecca O.
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I was called with an issue providing the arrangement I had chosen. I was offered carnation and daisy substitution for much nicer flowers. I asked if an extra day for delivery would help resolve. I was told someone would get back to me. That's the last I heard from JustFlowers.
I next heard (next day, actual birthday vs day ahead as originally ordered) from the recipient that flowers had been delivered which she described similar to what I had chosen online. She was pleased and indicated they were high quality after my inquiry and explanation of why I even had to ask.
I can only surmise having an additional day made it possible to fulfill the order as placed. A little better communication would have been appreciated. I was left not knowing if or when flowers would be delivered.

Date of experience: December 25, 2014
r w.
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December 25, 2014

Date of experience: December 25, 2014
Daniel G.
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The product was good but there was confusion on the delivery I paid extra to have morning delivery but this didn't happen when I phoned customer service about the issue they advised that morning delivery wasn't an option I was less than impressed that they could take money for a service they couldn't supply

Date of experience: December 24, 2014
salman t.
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December 24, 2014

Date of experience: December 24, 2014
Mike P.
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December 24, 2014

Date of experience: December 24, 2014
Christine R.
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Viewing and ordering was an easy and streamlined process.

Date of experience: December 23, 2014
Lara V.
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December 23, 2014

Date of experience: December 23, 2014
Cathy Y.
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I spoke with a manager and she assured me that all would be taken care of; however, it wasn't.

The flowers and vase that was suppose to be upgraded did NOT appear to be, though I sent a picture and was told the vase was upgraded yet it looked like a mason jar.

I have always ordered 1-800-flowers prior and I am changing back to them, even though I was told Justflowers is connected with them. I never had a problem with 1-800-flowers so I will continue to use them IF I ever order flowers again.

Date of experience: December 23, 2014
Amy S.
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December 23, 2014

Date of experience: December 23, 2014
Marj H.
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I was disappointed that I had to pay in US funds for flowers sent from a Canadian company! I didn't realize when I ordered that you were an American company. I will be more careful next time I place an order on line!

Date of experience: December 23, 2014

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States