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JustFlowers Reviews Summary
JustFlowers has a rating of 3.5 stars from 5,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.
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I ordered flower online for a funeral
I ordered flower online for a funeral. I then called to make sure it would be delivered on time I spoke with a representative and they verified it would be at the funeral at the correct time. Then called me the day of the funeral and told me they couldn't deliver it. I will never order anything from just flowers again! Terrible experience.
Card was not included, they had no idea who sent the flowers and yrs, I did include our name
Barbara, we will look into this for you but this was sent to a hospital. So perhaps, the card message fell off in transit or one of the nurses may have removed it. Nevertheless, we will further investigate.
My experience with Just Flowers was good. I just have a problem with the life of the flowers in the arrangement. It seems for that price the flowers they should last at least a week!
Linda, they should indeed last at least a week. Depending on how you care for them of course. We will have our customer service team reach to you as this is the first instance we are hearing about this from you.
My dear Aunt lost her partner of 52 years and I sent her flowers to make her feel that she us loved and remembered. These flowers were the perfect remedy as she loved them and enjoyed them all week. Thank you for letting me know that you delivered the flowers via text. It was very important.
It was very easy to order. I got word from the recipients that they received them and that they look beautiful.
After I ordered the flowers for a family funeral- and got on the plane to travel to the service, I started getting calls telling me I owed more money than the ad had indicated! A death in the family is a very stressful situation - ordering flowers should not be. I will not order from JustFlowers again.
Cheryl, some local florists have minimum dollar amounts for orders. We are committed to matching you with a local florist that can fill your order for your selected item's paid dollar-amount. However, there are rare occasions when the most cost-effective local florist's minimum exceeds the amount you paid for your selected items. We sincerely apologize for any inconvenience that has been for you.
I was not familiar with this website but decided to give them a chance. The person I sent them to said they were fresh and beautiful. However, they were originally delivered to the wrong address, I checked my receipt and I had given the right address so somewhere in between things got screwed up. My friend did manage to track them down but I won't give a high rating for that reason.
Candy, we are sorry to hear of this. Our team will look into this for you right away.
Hi thank you for delivering my hugs and kisses bouquet order for my sister recovering from surgery. They were delivered on time and in good condition.
Excellent customer service. Very satisfied with my order from just flowers. I will continue during business with them.
Flowers were delivered very quickly. Bouquet was prettier than what I expected! Very happy
It was easy to order, efficient and the bouquet was delivered on time.
I placed my order on Sunday 24th September, for delivery on 25th. However the flowers did not arrive until 27th, In the mean time I received at least 10 emails, 5 texts, 3 voicemails and several phone calls, letting me know that you could not fulfil my order with the exact flowers. Despite me agreeing to each email that I would be happy with similar flowers, I received an endless stream of communication.
The first time I had used Just Flowers I had no problem at all. So this order was very stressful.
However the recipient let me know the flowers were lovely. That's all I wanted.
Frances, we are glad to hear that the flowers were lovely. Please let us know if there is anything else we can do. We are here to help.
I was disappointed that the purchase I made was not what was delivered. I ordered a certain vase, flower arrangement, balloon & chocolates …. My daughter received the balloon, but a different vase & flower arrangement, & a stuffed animal vs chocolates
Tom, thank you for expressing your concern but you did in fact approve the substitutions before they were sent out.
Received wonderful bouquet. Birthday recipient was very happy. It was very colorful with a large number of different variety of flowers.
Mark H., thank you for sharing your pleasant experience. We greatly appreciate your business.
I ordered flowers to be delivered to my wife at work to surprise her, for her birthday. When my wife got home on that evening she was empty handed. I then contacted Just for Flowers to ask them why they didn't deliver them. I was told that the florist was booked and wasn't able to deliver them and that they would be able to deliver them the next day. I then had to change the address to my home in order to receive my wife's flowers because she wouldn't be at work the next day. I never received a phone call from Just for Flowers informing me that they would be unable to deliver them on time. After speaking with the representative and finding out that they weren't going to be delivered on time I suddenly received an email stating that they would be unable to deliver them. This totally ruined my surprise because I had to be in the office the next day so I had to inform my wife that she would be receiving her flowers at the house because she thought I totally forgot about her birthday. I will never use Just for Flowers in the future due to their poor customer service.
James S., we would like to help but we are unable to locate your order simply based on your first name. Please reach out to us at your soonest convenience. We have representatives here to help 24 hours a day.
I needed a floral arrangement to send in sympathy for a death in our family. Lots of variety, as well as price ranges for every budget. The arrangement was delivered on time and as decscribed.
Gayle K., thank you for sharing your pleasant experience. We greatly appreciate your business.
I ordered a birthday bouquet on September 16th for next day delivery. After much ado, the flowers finally arrived on September 22nd... well after my daughter's birthday.
I've lived in Victoria Australia since 2004 so this is not the first time I've sent flowers to my daughter in Salt Lake.
I KNOW there are florists who are open on Sundays, as I've used them in the past.
I also have not been charged so much for such a tiny bunch of flowers.
Will NOT use AGAIN!
Tracey Baum, your order was not delivered to Salt Lake City and none of the florists in that part of Utah you ordered for are open on Sunday. Please e-mail a photo of what was received to [email protected]
Ordered a bouquet to be delivered to my mum for her birthday. Delivery was on time and she says the flowers are beautiful. I'm about to make another order for my sister.
Karen B., thank you for sharing your pleasant experience. We greatly appreciate your business.
The woman that I spoke with was very helpful and friendly
Debra S., thank you for sharing your pleasant experience. We greatly appreciate your business.
Flowers's were pretty but did not look fresh, next day the flowers were wilted
Raymond C., we don't have an order on file for you. Please double-check your order receipt to find out who you placed your order with.
From the business
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Jessica, there is only one florist in that remote part of Louisiana and they have been unresponsive. We offered to send the arrangement out to a family member instead which you agreed to but then changed your mind. Your order has since been cancelled.