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JustFlowers

3.5

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JustFlowers Reviews Summary

JustFlowers has a rating of 3.5 stars from 5,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
244
value
228
shipping
218
returns
173
quality
205
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ash T.
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Very nice easy way of getting gifts and Flowers to our Loves one

Date of experience: November 13, 2015
Suzanne F.
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Web site was easy to navigate
November 12, 2015

Web site was easy to navigate. Easy to order quickly - good variety of prices.

Date of experience: November 12, 2015
Dennis M.
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Satisfied though the delivery was late
November 12, 2015

Satisfied though the delivery was late

Date of experience: November 12, 2015
patty n.
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It is the best way to grow social media accounts with quality followers

Date of experience: November 11, 2015
Wilson J.
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I placed an order to your company via the Internet
November 12, 2015

I placed an order to your company via the Internet. Your company outsourced the order to a flower shop in Forest City AR ~ where the funeral was that the flowers were to go. However, your company did not speak to the flower shop for confirmation of the order/delivery and that particular flower shop was closed the day of the service (as it was their family member being honored at the funeral home). I called your 800 # when I discovered my flowers never made it to the funeral. The flower order was then re-routed to another flower shop but would not be delivered until the next day. My advice to you is have some sort of confirmation (a fax, email, text) from the company you outsource your orders to. Otherwise, you will not know the flower order is not being fulfilled until you get a call from a disappointed and potentially angry customer.

Date of experience: November 11, 2015
Carol A.
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Great way to do business from a distance
November 12, 2015

Great way to do business from a distance.

Date of experience: November 11, 2015
Valorie M.
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Need to be able to edit the ZIP CODE without having to redo the WHOLE thing! WHY IS THAT A STATIC FIELD?

I thought this was coming from a local florist. I was NOT happy to have to deal with customer service in CA for my flowers in IN when there was a delivery issue. Local folks would have known.

Date of experience: November 11, 2015
Susan J.
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Nice service
November 11, 2015

Nice service.

Date of experience: November 10, 2015
Vincent M.
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Nice assortment and recipient was very pleased
November 11, 2015

Nice assortment and recipient was very pleased.

Date of experience: November 10, 2015
California
1 review
4 helpful votes
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Do not use this site!
November 10, 2015

Same day delivery turned into a 5 day ordeal with no option to cancel having no option but to have flowers delivered to a empty house for our daughter never to even being able to enjoy. Epic failure

Date of experience: November 10, 2015
Virginia
1 review
3 helpful votes
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I ordered the Enchantment Bouquet on-line for a guaranteed Saturday delivery for a Grande Opening of a friend's store. By Tuesday, they still hadn't delivered. (glad it wasn't a wedding or funeral!) They offered TONS of excuses and said the delivery was in-route and that they could call the recipient and apologize. REALLY!?!?!
When I say a picture of the arrangement, it was a pretty paltry bunch of flowers. I was very disappointed. I spoke to the "Manager" who kept apologizing with a muffled, foreign accent. I requested a refund several times. She insisted the flowers were delivered on Tuesday. I could tell I was getting no where.
Teleflora or ANYONE or NOTHING is better than JustFlowers.

Date of experience: November 10, 2015
Pat M.
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This order was for a very special occasion
November 10, 2015

This order was for a very special occasion - my best friend's 60th birthday - and I was very specific on delivery instructions so that she received the flowers ON her birthday - not complicated.

That did not happen.

That was very disappointing.

She was very disappointed.

End of story.

Date of experience: November 10, 2015
DAVID L.
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GREAT service & absolutely no problems
November 10, 2015

GREAT service & absolutely no problems

Date of experience: November 10, 2015
Rita L.
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One problem encountered-NO PLACE to write "Sunny" for a $10 discount? Why is that?

Date of experience: November 9, 2015
dona k.
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I purchased arrangement for a new mother
November 10, 2015

I purchased arrangement for a new mother. After seeing the product I was very unhappy with the look. It seemed very cheap

Date of experience: November 9, 2015
Michele L.
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I like that you have such a wide variety--maybe even too many flowers--to choose from. On the day of delivery I got a phone call telling me that if i wanted them delivered I would have to pay an additional $15, which I thought was a horrible thing to do. If I had known this beforehand I would have bought from elsewhere. The good thing was that the flowers were beautiful and the recipient was very happy with them. For THAT reason, I might buy from you again, but if I get a late call telling me i have to pay more money for delivery again, I will be very unhappy and never use you again.

Date of experience: November 9, 2015
DONNA J.
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No comments
November 9, 2015

No comments.

Date of experience: November 9, 2015
Ken H.
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Quick and easy
November 9, 2015

Quick and easy. Would order from them again.

Date of experience: November 9, 2015
Danila T.
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Easy ordering
November 9, 2015

Easy ordering. Good choices, but difficult to rate you until the flowers are delivered.

The flowers were delivered on time and the recipient was very happy with the overall quality.
Thanks much

Date of experience: November 9, 2015
RENE S.
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Arrangment in perfect time
November 9, 2015

Arrangment in perfect time

Date of experience: November 9, 2015

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States