JustFlowersReviews 5,868

I purchased flowers and paid for express delivery. As of this moment and four days later, no flowers have been delivered. I have had an email from just flowers telling me my partner was deceased, though It was her mother who had died. There have been phone calls and emails from me Australia. I got woken from my bed at the extremely early hours this morning to be told by someone they would be delivering to the funeral home. The flowers were for my partner. I had said I had requested a refund days ago. No on listened then and they still are not listening. My partner will be on a plane back to Australia later today and HER flowers will be sent to a funeral home because they just refuse to refund my money. What did I get for my $114 dollars? Not a cracker... But thanks just flowers for the b. S and for the high blood pressure.

Catherine Curtis.

I ORDERED AN AZALEA PLANT FOR MY NIECE'S FUNERAL (VERY IMPORTANT) I ORDERED THE PREMIUM LEVEL FOR $84.00. THE PLANT WAS SMALLER THAN THE PICTURE THEY SHOWED AT THE CHEAPEST LEVEL OF $64.00 AND IT CAME IN A PLASTIC BUCKET LIKE YOU WOULD ORDER POTATO SALAD IN. CALLED THEM AND ALL THEY SAID. WE'RE SORRY, BUT PLANT MAY VARY... THEN WHY DO THEY OFFER THREE LEVELS WHEN THEY CAN'T PROMISE THE LEVEL YOU PAID FOR. EASY RIP OFF... PLEASE, PLEASE SAVE YOUR MONEY DO NOT USE THIS COMPANY. MY PLANT LOOKED LIKE IT CAME FROM DISCOUNT STORE... AND I THINK THEY WOULD HAVE SOLD ME THE PLANT EVEN CHEAPER AND NICER.
************ BEWARE ************ BEWARE *********** BEWARE

Flowers Not Delivered - I ordered an arrangement for the funeral of a friend's aunt to be delivered on Memorial Day prior to her viewing. Justflowers.com claims their florist delivered but the family found no evidence of the arrangement. Just flowers refuses to issue a refund. I've spoken with them several times, they've spoken to my friend who personally carried and catalogues flowers received. Apparently, our word is not good enough. They refuse to issue a refund (other than a $15 credit on a future order)... as if I would ever request anything from them again. Beware!

I ordered flowers May 26th to be delivered May 27th in time for Memorial Day. It was very important to me that these flowers arrive on time for friends who lost their son in combat. On Memorial Day I called Just Flowers and got a sorry about that but we could not deliver due to florist being closed for a long week-end. I was not born yesterday! Florist are open for holidays because of the volume of business. Every day for the next 6 days I got calls of apology, "the florist lost your order, it's on the truck to be delivered, we are sorry, we are sorry." I demanded my money back after 6 days and they said they could not do that. While I spent the afternoon on hold waiting to talk to a supervisor I called my credit card company to see what they could do. They said hang up with Just Flowers and we will take it from here. Thank God, someone can do something! The icing on the cake was another call of apology the next day saying we were not able to deliver your flowers (day 6). That's ok sweetie don't ever call me again. What a terrible company. Don't EVER use Just Flowers. They should be renamed NO Flowers ever. Donna My order number was 840-60-60 and don't tell me the number is wrong because I know better. You should get a minus 5 star rating.