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JustFlowers Reviews Summary
JustFlowers has a rating of 3.8 stars from 5,868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.
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I was very satisfied with my April 7th order. However, I also ordered flowers for my daughter for Mother's Day. The order online said it was completed however I was not charged nor did she receive the flowers. Very disappointing
The white and red roses were of the very best quality and she was delighted at the presentation, thank you!
I am NOT SURE the CHOCOLATES were added -- It was NOT reported in the charge but I clicked 3 times to add chocolates!
EVERYTHING was delivered! GREAT!
We ordered a premium (most expensive) bouquet for a funeral. Upon arrival at the funeral home, where there were between 75 -100 arrangements, we found a 5-inch tall vase containing a few pitiful flowers haphazardly arranged with our name on it. It was mortifying - the ONLY arrangement that small and no more than 1/4 the size of ANY OTHER arrangement. Three calls to customer service yielded more frustration - people who took the calls are most likely in India and literally responded to my input with verbatim responses obviously read from a script. Have contacted BBB and Seven on Your Side (local tv news outlet).
Easy
Quick service for ill friend. Appreciated their professionalism and speedy response.
Easy
Quick and easy when ordering online.
The $10 credit code JFG did not work.
Your choice of occasions does not include important Jewish holidays -- Passover (now), Rosh Hashanah. Why not?
So far so good
The site was easy to use except for where to put the code for my discount, since I have bought from here before. So I missed out on the discount.
It's not my fault that the local florist had a higher minimum delivery charge, yet you tried to make me pay an ADDITIONAL $15 to have them delivered!
They delivered a day later than I expected but it turned out OK since the person didn't get out of the hospital when expected.
I've always been very pleased with your company. I've ordered flowers from you for quite a while. The flowers I ordered on April 4th were for a girl friend who just lost her Mom. The basket was absolutely beautiful. The plants in the basket, she still has and they are doing beautifully. Thank you again for always doing a beautiful job on your flowers. I tell everyone about you!
Great
Create a more user friendly website design. Otherwise, great selection!
Decorations not available for the arrangement
Super fast and easy.
Always somebody to help during the order process, but last time none after selection. I have a problem that there is no confirmation that my order is accepted. I never know what I have just done when using the website. On a following order in May I never knew the order had problems and was not delivered as expected. When I did follow up someone did contact me and tried to resolve the problem but there were delays because of the timing and me getting back to the customer representative. I have used this business before and the flowers have been great. I wish there was a confirmation of product and dates requested. I know Mothers day in May was a busy time, but not knowing there was a delivery problem, until I asked the person to whom I was sending the flowers. They Solved the problem as quick as possible and the flowers were great when received and were long lasting.
Thanks
From the business
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Susan, we are here to help to 24 hours a day. Can you please kindly provide your seven digit order number.