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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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You have so many options that I like. This is my first purchase. Hoping I'm as thrilled as I am looking at my options.
Very nice line of clothes. I passed your website along to her. Your styles are just what she likes.
Great fun choosing xmas gifts, and getting some clothes for myself that say it is definitely me style wise
Unexpected, but great. Overall happy. Haven't tried them on yet, but hope to soon. Except the coat. Fits great.
We were very disappointed when we received their product. What we saw on the website looked very nice. The cat depicted looked realistic and very cute. The fleece material looked warm. What we received, on the other hand, was embarrassingly bad. The fleece is of low quality. And the cat? Probably something a child made for a school project. Please compare the photos. They should really use photos of their products on their web page instead of something they are hoping to make. Sorry for a bad review. We will not shop here again.
Having a bit of trouble with a refund from a previous order, other than that, all is good...
A pair of pants that I ordered was out of stock. I was credited the amount. All the other clothes were absolutely beautiful and so carefully packed. Such a good experience. I will be shopping with you again, soon... Sincerely, Sharon Finley
It was fine, i was tired and made a lot of mistakes...
Very easy to process.delivery was so slow I purchased other items locally.Want to send back still waiting for reply from you.Sizing was poor clothing did not fit.
Nice website! Quality of clothes excellent! One item was out of stock, but it is now on the way.
First time ordering. Quality was lacking. Fabric was not as expected. The "sweatshirts" were not made of sweatshirt material. The medium sizes, which I wear in all other clothes, were very strangely made. I was EXTREMELY upset that returns are to be shipped to China. I thought I'd read the return policy before ordering, but did not see that.
Was disappointed the way it fit. It was very tight in the arms because I have larger arms.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to the relevant departments and improve the size issue.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!
I'm pleased with my purchases although at times, the colors are
Not as illustrated. And the fabric is not what I seem to expect. Apart from the few disappointments in the numerous purchases I have made over the years, I love Just Fashion Now styles and shopping is stress free and exciting!
I'm pleased with my purchases although at times, the colors are
not as illustrated.
Items received have almost never deceived me. Only once the cardigan wasn't a knit but otherwise most items arrive better than anticipated and I'm thrilled with my purchases.
Easy to order and it didn't take long to receive my coat.
Fun. The size guide is helpful also. My order for all items was 3xlarge and yet at least 5 of the items came in size S. 2 of the tops I gave to family members as an extra Christmas gift. However the lovely new clothes that I can't wear leave me very sad really.
Very easy to order. The selections were very impressive making order very simple.
SIZE SMALL LEGGING (5) & SHIRT (1) WAY TOO BIG
RATHER THEN RETURNG THEM I GIFTED TO MY FRIEND. SHE'LL LET ME KNOW IF THEY FIT
IF NOT, I WILL RETURN THEM
TURNS OUT THAT I NEED TO BUY KIDS - SIZE L (10-12) - SIZE XL (14-16) IS TOO BIG
I am pleased with the quality of the fabric and the colors. The fit is good.
Clothing is really cute and inexpensive. Sizes are larger than I expected, but still good
Wish I could afford more right now. So many cute things.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
In order to better help with your issue, could you please provide your order number for checking?