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JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Did not realize it was coming from out of the US. I ordered three things and just recently got the first item.
Good got order on time - colour nice and fit was good
Not that great I found 8 items in my cart and I have no clue why they were there. I had to remove them manually. It seems just by looking at them they went in my cart. I could have accidentally clicked to pay for the item I bought and found I had bought 9 items.
I really like the overall number of different items to choose from, but my only problem is what you see is not what you get they pants are larger in the legs width.
I really like the clothes and the way they fit. I just wish it didn't take so long to get my items. Thank You.
I had to message customer service 3 times to get a refund on the item that as not delivered. Only ever got a computer generated message back. The last occasion I outlined that I was doing to PayPal to have the matter resolved. The last item was then refunded via PayPal.
It has been good. I just hope I get the right merchandise. I think it would help greatly to have american sizes instead of what you have.
So far so good, I'll let you know after I receive the dress.
I have enjoyed the clothes I selected - only one I will not wear. Previous order had a duplicate which was stupid of me, would have been nice to have been asked if I meant to order the same dress twice.
Find shopping on your site excellent. Love how the colours change.
First time computer shopping. Concerned about the sizes. Hard to just "look" instead of trying on but am looking forward to receiving my order!
Had trouble getting the address to show correctly:
Val Epperly
11185 Forest Ridge Lane
Oregon City, OR 97045
USA
The site bounced me back and forth from the site & my cart. Annoying. I do like my clothes.
The site bounced me back and forth from the site & my cart. Annoying.
Shipping is to expensive. Small size is much to large. Shipping turn-around much to long
Order number HBC******* received in 2 shipments complete on January 11 2023 and January 12 2023.Very happy Waiting for my back orders.
Very good lovely rings i bought more. Looking for winter sweats to go with the sweats pants i just bought.Valerie, MERRY CHRESTMESS.
Love my new purchase. Waiting for my order that is shipped.Valerie.
Very long looking for brown velvet
Good wanted the top and sweater that is shown with the gold pants that is new. Thank you Valerie
Took a long time to get back to the page i bough a garment from. Love your styles. Valerie
Love the styles and fabrics and colors. Valerie.
Very good sweets shirt for the winter.
Love the styles and pattern also colors and fit. Coats are beautiful.
Shopping is good love the styles and the prints also the flowers valerie
Good took a long time need one more long printed top valerie
Good Material, Price is right. I love the styles and fits.
Good Material, Price is right. I love the styles and fits.
Delivery fees are so high it makes products costly
Not being able to use previous codes
Ok I was disappointed in the cost of shipping. I accidently logged out and now I can't use my 15% for first time order discount.
Quick and ezy!
YES, Would like to see currency symbol to denote local dollars used.
YES! This is correct, And when i opened up it showed a discount number but was not applied to my purchase.
Nice selection and easy to scan thru my options.
Ordered a Lg. Which usually fits fine. But this one was to small across my back. Was told I would be alerted when the XL was back in stock. But, no email. Will be sending this back.
I ordered a number of items. The clothing items that did arrive, after months of waiting, were primarily made of plastics. More ways for China to poison us. With thousands of complaints how are they allowed to continue selling online? Beware because this company goes under several names. And why do you have to give them at least one star to be able to leave a review?!
Thank you for your feedback. We are sorry that you are not satisfied with our services and products. JUSTFASHIONNOW is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
However, there is no reference number in your comment. Could you please tell us your order number and more information regarding your request so that we can check and handle the issue for you? We promise you that we will settle this matter in the best way we can.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Have a good day!
The fabric is very thin and transparent. It should be in use with linens
Thanks for the variety of clothing & ease of using the web site.
All good fingers crossed they arrive in Australia all goods received in perfect condition - 1 Short Sleeve top, I had to remove the sleeves as it was cut along the edge of the turn-under...now I have an extended sleeve line, which is ok by me...some needed to be taken in & taken up to suit me height.
All good fingers crossed they arrive in Australia
Le transport est plus cher que l'article. Souvent les articles ne sont pas comme sur la photo. Ils sont de mauvaise qualité
Merci pour votre avis. Nous sommes désolés que nos produits ne répondent pas à vos attentes. Nous transmettrons vos commentaires au service concerné pour essayer d'améliorer nos produits. Les articles de votre commande mentionnée sont des produits de vente finale qui ne peuvent pas être retournés. J'espère que tu comprends.
Afin de vous offrir une meilleure expérience d'achat, nous vous avons envoyé une résolution de votre problème. Veuillez vérifier les messages que nous vous avons envoyés.
Si vous avez des questions concernant votre commande, veuillez nous contacter par e-mail à [email protected] ou par chat en ligne. Restez en sécurité et passez une bonne journée!
Le transport est plus cher que l'article.
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and sorry to hear that you are not satisfied with our product and service. Your order enjoyed free shipping.
The delivery time might be affected due to the high peak season of the courier recently. Sorry for any delay.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.