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JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have ordered a dress 3 months ago but it was BO so it was shipped mid September. It has been 8 weeks now, and I never received the order. Plus the tracking has not been updated since they shipped out in September. I asked for a full refund several times now, they say to wait and that I have to pay shipping if they finally refund, which I doubt they will.
Please avoid this site, it is a complete fraud!
This site should be shut *******@chicv.com
I ordered from this site over four weeks ago and still waiting for my order of a green hooded long knitted cardigan. Upon this long wait i decided to have a look on reviews about this website "Just Fashion" which is NOT good at all.
Why are they allowed to operate and scam people on various social media site: Instagram/Facebook etc? These individuals are getting away with blatant stealing from honest hard working people. They should not be able to advertise on the inter-net unless their business is tenable.
Every company should be vetted for legitimate retailling operations.
My experience currently with online shopping has been a negative in terms of purchasing goods only to find out its coming from China.
These organisations are literally ripping the general populous off, with their copies and sub standard goods. They are flooding the UK, USA, European markets with three tier goods shipped and marketed around the globe at an alarming rate. What's crazy is, half of these companies are not even vetted as throughly as they should be. WHY?
The inter-net crime policing systems, the FCA and the Financial Ombudsman Paypal etc need to get on board with this to combat and wipe out online fraud.
Social media websites should not be allowed to advertise false glitzy goods without something showing their legitimacy. Businesses need to be named and shamed for wrongful acts of online fraud.
The Online Business fraternities who have the means and power to control this blatant online stealing and Mis-representation of glamorous product websites need to stop and review new laws for inter-net websites popping up, making sure certain rules, regulations, and policy are introduced and implemented to protect the consumers.
Greed of a nation of people will fall. We've seen this happen throughout history and karma is a $#*! when it bites back. May your conscience haunt all those so called companies who are literally stealing from hard working honest people. All the consumers want, is to get the goods they've purchased on time and in good quality as shown on your sites.
Good business acumen counts for a lot, it means customers will come back and good reviews will be appointed making Jack a happy chap in my case Sandra a happy lady.
Sorry for your waiting. Pls contact our customer service team with the order number, we will help check and get back to you in a timely manner.
Received poor quality fabric/clothes, completely false advertising, polyester sold as cotton blend.
Return label requested, was offered 15% refund & keep crappy items or 20% off more crap.
Never received return label.
Sorry for the inconvenience caused. Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date. Feel free to contact our customer service team to get the return instructions within return frame.
I want to publish the lies about the type of fabric and the example painted on the dress I ordered.
A type of fabric was written that it was cotton and polyester.
And the dress is from polyester only.
I add photos from your own site regarding the type of fabric and pattern on the dress, as well as photographs of the example printed on the dress I am wearing + photo of the type of fabric.
As I have written to you, shipping back should cost me almost like the price of the dress.
The shipping price costs me $ 17. The dress price was $ 21.
The images and data are incorrect. No example of the clothes and not the type of fabric.
I will never buy from this site.
The shipment also arrived after 5 months.
We are terribly sorry for the inconvenience caused. Pls send these photos to our customer services team with the order number so that we can check and handle this issue ASAP.
Paid for goods in October, never received, one follow up only from justsfashion then nothing!, I have requested a refund but had no response!\]This is a scam site, Facebook please take their site off line.
Sorry for the inconvenience caused. Pls contact our customer services team with the order number so that we can check it for you. We will try our best to help solve this problem.
I think these shirts are great for casual wear. I purchased two because they were so cute. I wear them to run errands for the comfort. The reason I like them they feel better than a plain t shirt. I got the gray and the red. The fit for me was good. I washed them, no problem. They aren't skin tight, so the tops flows which I like.
After waiting an age for my items, I was disappointed to see that they bore no resemblance to the website photos which I suspect came from European or American fashion magazines. The items used cheap fabrics and were badly cut! The dresses in the photos were obviously cut on the bias and had a flow to them. They also used quality materials. My kids' school uniforms have more style. Returning for a refund will be a nightmare and I was warned I would have to pay any customs charges. The alternative - a 15% credit to buy more of their crap. NO!
Sorry for the inconvenience caused. We will forward your feedback to our appropriate dept to help improve our service and product. We do hope you can have a better shopping experience with us.
UNACCEPTABLE!
I have just e-mailed *******@justfashionnow.com
Hopefully they come with the solution.
If not professional steps will be needed to stop the fraud!
I keep all evidence and I am happy to collect the evidence of others!
Proofes added to my comment: Screen shots from justfashionnow.com versus the fake copies which have arrived to my address.
Dorota Kobos
Sorry for the inconvenience caused. We will get back to your in a timely manner and advise a satisfied solution.
I am really happy about my order from this store. Clothes with good quality, absolutely awesome- look beautiful, no smell, no sticking threads, perfectly sewed. Shipping was fast without no complication. Customer service really helpful, response for question is fast. It is easy to pay for an order, I think everyone can do it. Delivery fast. I have no reason to complain Will order more
The clothing I received was nothing like in the images portrayed. What a total waste of money. AVOID THIS SITE AT ALL COSTS.
Sorry that you are not satisfied with the item. We will forward your feedback to our appropriate dept to help improve our service and product. We do hope you can have a better shopping experience with us.
What I'd liked most about this shop is, they delivered items fastly and at the same time all of their items were too fashionable and chic which might most of you would like to have as well, like me. Hence, I really recommending this shop to everybody who really wants themselves to be in style and in trend. Really good store to shop, I am telling you! :)
The offer of the day are very convenient. Shipping is really fast when compared to other similar sites. I received the jacket that I bought in this store, the size was good and delivery was also on time. I m really satisffied with this store. Loved it..
I did not know the site, I wanted to try a backpack for my daughter and the result is satisfactory. I bought a 4-pocket backpack at a good price, in stores in Italy are much more expensive. It arrived in about 20 days very nice and resist fashionable
Good quality website and good quality products. The winter stuff is great, the knitted dress variety is beautiful and fits well. Just remember to take careful measurements of yourself and compare with the given sizw chart.
I did not believe that the quality of the products purchased on this site was so good!
As soon as I got my new shoes I immediately tried them and they are very comfortable, they are perfect and they are fashionable!
I was satisfied with this purchase that I can not wait to make it a new one!
The shipment arrived on time and for this I am very satisfied.
I'm satisfied and I will continue to buy.
I was always in search for footwear which has 43 or 44size. But my bad I never get it and I have to adjust to some smaller sizes with much comfort issues. I came across justfashionnow and they have plenty of big sizes, after thinking i finally placed an order for an Casual Ballerina Shoes, they had some great discounts as well. When i collected it, it was simply great and went in perfectly.
I will purchase again from justfashionnow.
A site very easy to navigate, the offers of the day are very convenient. Shipping is very fast when compared to other similar sites. I took a pair of jeans and they look stunning on me. I recommend this online store because the style is modern and sophisticated and the service is excellent
Avoid. These are cheap designer copies from China. The reviews on their site are fake, designed to fool the unsuspecting buyer.
The photos are beautiful designer label dresses. What you will get are cheap polyester copies from China (available for $11 and less on AliExpress) that look and sit nothing like the original.
Sorry that you are not satisfied with the item. We will forward your feedback to our appropriate dept to help improve our service and product. We do hope you can have a better shopping experience with us.
I was in confusion before buying this for fitting issue and quality but now I'm in love with this. So soft and comfortable. Perfect for office as well as casual looks.
Brand feature attracts attention and is very comfortable fit
Placed an order and then read all the horrible reviews so cancelled the order, it was still pending and had NOT shipped. They charged me a 15 percent fee to cancel the order. I refused to pay it but they still charge it. I will dispute with with my credit card company as they did not state that fee when I placed the order. I found it buried in the FAQ's but it was not told to me when I placed the order.
Sorry for the inconvenience caused. For our cancellation policy, pls check the details on the website. We will try our best to help improve our service.
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for the inconvenience caused. Pls contact our customer service team with the order number to help handle the specific issue and we will advise a satisfied solution.