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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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New Hampshire
1 review
6 helpful votes
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Scam
April 14, 2019

Believe all these bad reviews. Clothes look so cute I took my chances. It's amazing how BAD clothes can be made. The dress felt like rubber material! I thought for $30 I'd try it by the dress looked so cute. Figured I'd wear it no matter what. I was wrong. I wouldn't be caught dead in this awful dress

Date of experience: April 14, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Florida
1 review
8 helpful votes
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Zero stars
April 14, 2019

Dreadful quality, poorly made. It took more than a month for my order to arrive because apparently it's coming from China. When I attempted to return some of the merchandise after spending over $200, due to dissatisfaction with the items, I was informed that I could get a 20% credit online or a 15% refund...& I would be responsible for return shipment costs. I can just imagine what it would cost to ship useless items to China, so I'm cutting my losses & donating the items (all shoes).
The prices look great online, the merchandise looks attractive but you'll be sorely disappointed. Save yourself the trouble & go elsewhere.

Date of experience: April 13, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Alabama
1 review
5 helpful votes
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Stay Away
April 13, 2019

Items are cheaply made. Sized incorrectly. Material cut wrong. I have one order that has still not arrived. Received 2 dresses that don't fit. I have been trying for a month to get in contact with them about returning dresses and asking where are the shoes I ordered with no response.

Date of experience: April 13, 2019
Justfashion N. JustFashionNow Rep
over a year old

"Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.

GB
1 review
5 helpful votes
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Money has been taken, but no goods. You have no redress with this firm. No offer of a refund. False promises of expected delivery.

I have just wasted money and time with nothing to show for it.

Date of experience: April 12, 2019
Justfashion N. JustFashionNow Rep
over a year old

"Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
"

Iowa
1 review
3 helpful votes
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Awful experience. Delivery is weeks and weeks delayed, the items are cheap and poorly sized, and if you want to return them, they have to be returned to China, making a return more expensive than the item itself. Never again

Date of experience: April 12, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Greece
1 review
6 helpful votes
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THEY TOOK FOUR MONTHS TO SEND ME 4 DRESSES AND THEY WHERE NOT THE SAME LIKE IN THERE SITE. I ADVICE ANYONE NOT TO BUY FROM THEM BECAUSE
THEY LIE ABOUT THERE ITEMS AND SEND YOU CHEAP QUALITY

Date of experience: April 11, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

California
1 review
9 helpful votes
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I ordered 5 items March 3rd, 2019, it took 25 days to get 2 items, 1 item was refunded as "out of stock" and the last 2 were in limbo aka "processing". The 2 items I received were of poor quality and not as described (shirt was not a t-shirt, polyester not cotton, way to small, ill fitting and the dress is totally see thru and the side slit is up to my butt cheek).
While they did answer my inquiries they were painfully slow to do so, never offered a straight answer/solution, and at times communicated to me entirely in Spanish (which I am not). Lucky for me, I ordered through PayPal (which I never do) and I filed a complaint through their website. WOW~ That got their attention right away! I got a refund for the missing items but I'm SOL on the 2 items I received. PayPal all the way! Lastly, please note that this company carries the same merchandise as so many other websites like StyleWe- and they are all based in China leading me to confidently surmise that they are connected. I wont ever order from them again. Buyer beware! You get what you pay for and sometimes you get nothing at all!

Not a t-shirt, 100% NOT cotton, way to small and not off the shoulder
You can see my hand thru the fabric
Date of experience: April 10, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Bangladesh
1 review
1 helpful vote
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Great
April 10, 2019

Been a member for years. Veteran-owned company with awesome customer service and cool t-shirts. Two thumbs up!

Date of experience: April 10, 2019
California
1 review
0 helpful votes
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Perfect Teem Works
April 10, 2019

My cousin recommended me this website. Its a very good site to shop designer dresses. I had bought a saree, a anarkali suit and a kurti. Would like to share all the apparels were beautiful and affordable. Like to shop again.

Date of experience: April 9, 2019
GB
1 review
9 helpful votes
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Bought two dresses advertised and described as linen and cotton. Both are made of polyester! Cheap bad quality items. There is no return form in the package. I emailed justfashoin. They refuse to refund! Unbelievable! They owe me 75 pound. Never ever buy anything from them. You will regret it.

Date of experience: April 9, 2019
Justfashion N. JustFashionNow Rep
over a year old

"Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
"

Oregon
1 review
9 helpful votes
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I ordered a dress from this company. After a month of hearing or receiving nothing I emailed them to get an update. They responded and said they do not have the dress in stock and could not provide me with an estimated shipping or delivery date. They offered me a 25% refund. I wrote back and said that was not acceptable and demanded a full refund and filed a claim with paypal. Today my paypal account shows a full refund. Apparently, this company does not have the merchandise they advertise. Hopefully, paypal will protect you too.

Date of experience: April 9, 2019
Justfashion N. JustFashionNow Rep
over a year old

"Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
"

California
1 review
5 helpful votes
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I ordered a dress for my daughter's wedding rehearsal brunch and paid for express shipping so I was sure to receive it in plenty of time. When the status on their website kept showing as "processing" I contacted support. I received a response that said there was a delay due to a shortage in "some" hot selling items. Not my item, mind you, just "some" items. Then they offered me a 15% money refund or 20% store credit. They provided a new time frame to receive my item and it doesn't appear to be any closer to being delivered. I'm contacting the fraud department of my bank.

Date of experience: April 9, 2019
Justfashion N. JustFashionNow Rep
over a year old

"Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
"

California
2 reviews
17 helpful votes
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Just Fashion is a disgrace, they should be embarrassed by their lack of customer service. I have sent 4 emails to them and they have not bothered to reply to one. They continue to ignore my emails and their deliveries are very very slow - their promise of no delivery fee over $99 is false, they still charge you. There are plenty of other online stores to chose from that deliver a much better customer service experience and may actually reply to your emails.

Date of experience: April 9, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

GB
1 review
0 helpful votes
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The shirt is very stylish and looks fashionable as well as functional with jeans and dress pants and the most important thing it fits me perfectly.

Date of experience: April 8, 2019
Canada
1 review
4 helpful votes
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Didnt recieve my order. Never heard from them. Not impressed ripped off again. Woukd like to hear from someone.

Date of experience: April 8, 2019
Justfashion N. JustFashionNow Rep
over a year old

Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.

Mississippi
1 review
2 helpful votes
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PVC Rain Boots ordered in February 2019 have NEVER arrived - even after several emails requesting delivery information or a refund.

VERY UNHAPPY WITH DELIVERY SERVICE, CUSTOMER SERVICE AND REFUND INFORMATION.

DO NOT USE THIS "JUSTFASHION" SITE FOR ANYTHING - UNLESS YOU WANT TO THROW YOUR MONEY AWAY!

Date of experience: April 8, 2019
Justfashion N. JustFashionNow Rep
over a year old

Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.

GB
1 review
5 helpful votes
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1 out of four items, not available, one of three items, size of final product, no were near the size ordered, return/Exchange policy, a $#*!in joke. Don't use this site. Go to top Shop! Or primark. Better Deals

Date of experience: April 8, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

GB
1 review
2 helpful votes
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Good experience...
April 9, 2019

Requested good packing as item was being shipped to UK. Package arrived within 10 days and product was well packed. Happy with purchase.

Date of experience: April 8, 2019
Ohio
1 review
5 helpful votes
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I placed my order March 10,2018 and only received a portion today (4/6/19). I ordered a size 8 dress and received an xxl. This is not what I ordered. The dress should have been linen, and it is polyester. Words would fail to describe how cheaply this dress looks. I guess I could wear it when cleaning the house. This is truly false advertising. I cannot even return the items, because there is no return addres nor phone number. I wish I had done my research before placing my order. The

Date of experience: April 6, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

California
1 review
9 helpful votes
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I ordered this because it was advertised and shown - to be "wine red". In fact, it is fuscia pink. Secondly it was advertised as "cotton and linen" and in reality (according to both the look and feel, but moreso the tag itself) to be cotton and polyester. Because I did not set up an account when I ordered, I can't even access my order to write a review on the website. Like others here... I should have read the reviews. Still waiting for response to my email requesting return. There is no phone number. BEWARE!

Date of experience: April 6, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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