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JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very good experience with this store, with a very good quality cloth dress, the color is identical to that of the photo, good manufacturing and quality fabric, recommended
Justfashionow is a good way to get cute, original clothes for a low price. Their customer service is helpfu, and packages arrive typically earlier than expected.
After hearing my friends talk about this fashion website, I decided to place my first order. I bought some shorts, a shirt and a dress. The quality is good and the prices are worth it. I definitely loved the experience and will make another order very soon
The outfits I bought on this site are exceptional, they make me look elegant at reasonable prices. I am honored to be your client, I recommend it
I am happy wit the pricing but the sizing is off the wall. I order Small - some items are extra large, some long enough for a 6 foot client and have to be hemmed and some quite tight
It is a good online store, I bought a dress and shoes to try... it went very well! It arrived at the time I expected, the material of the dress is of good quality and very soft, the shoes are comfortable and fits the size I use regularly, recommended
You could return your order, but they never ever receive the returned parcel! That's mean, they willing to return your money but never receive the parcel back to them!
They send me completely different product which they shown on Facebook!
I did well with my order for my new dress, it arrived in the time I expected. It is of good quality and identical as in the photo of the page. I will buy again here
I ordered accessories from justfashionnow, mainly earrings, necklaces, etc. The quality is again and again good.
This has been the worse experience I have ever had with an on-line purchase! The return policy of requiring things to be returned within 15 days of delivery can require you to make several SEPARATE returns because what you order is shipped in numerous different shipments that arrive days/weeks apart. On top of that items need to be returned to China! And what they do not tell you is that in addition to paying for the return shipment, you would also be responsible for "According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fee)." This is not stated on their web-site that I could find, but included in an email with the return label.
I found all items to be of very poor quality and did not look at all like what is shown on line.
I will NEVER order from this company again and urge others not to do so either.
Sorry for the inconvenience caused.We will try our best to improve our service and provide you the better shopping experience.
I received my order! A cute elegant fitted dress, perfect to wear at night. It is of good quality and its design is perfect for my height, perfectly adjusts
Great products for the price but i wish u had online costumer servis would make more easily for every one... good luucky guys...
The shopping experience seemed good, the order arrived on time, the dress is good, I did not expect it, I will buy some earrings that I liked
I have already ordered 2 dresses in this online store, so far I recommend it, the fabric is of good quality, bright colors, better than those shown on the page, I will buy accessories to match my clothes!
The product you receive isn't what you see on the website. Upon asking for a refund, they give you excuses and don't actually give you one. You get such a fun around. If you send an email to customer service they give you the same automated response so you actually don't get anywhere.
We apologize for the inconvenience.We will try our best to help you with your problem. Pls feel free to email us.
They just helped me to place a new order, and she told me to check the status online later, she is so kind, good customer service, thank you!
I ordered 7 items and was only an keep 5, due to quality issues and fit issues. This company and others like them that advertise low prices on FB and PINTEREST make it impossible for you to find out they are shipping from China until you have already purchased the items, and that is when you find out you will have to return to China. I spent $178. And I needed to and did return the 5 items immediately with emails alerting them on the day of the return with a picture of the customs slip and return label, per their instructions. That was in January. All through the next 6 months, I would track my return and email them for progress reports with the response that they had not received the return yet. Finally in June, I got my return back with a yellow sticker on it reading "Late return". Of course they now claim they did not receive it, but who, pray tell put the yellow sticker on it? And they are offering me 25% of my original purchase. DO JOT DO ANY BUSINESS WITH THIS COMPANY.
Could you please tell us your order number so that we can check it for you?
After a month, nothing has been received. I tried to correct an order which showed one item billed twice, but was told the order had already been filled and was in transit to me. It was too late to cancel or modify anything. That was a month ago! Still nothing has arrived. The support group sends tracking numbers that are not recognized by the shippers. I think I've simply thrown the money away. If this is not a scam, I'll eat my hat (but I can't as it hasn't been delivered!)
We apologize for the inconvenience.
Could you please tell us your order number so that we can check it for you?
I had a good experience buying on this page, fast delivery time, the shirt I bought is of good quality
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for the inconvenience.
We can only issue the refund unless we receive your parcel intact successfully.
Could you please tell us your order number so that we can check it for you?