Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered several things and everything was great, the order has arrived in a week, everything correctly packed. Both the size and the quality of the products I bought are very good.
I received exactly what I asked for, a nice tight dress. Decent quality, fast service and reliable shipping. Easy to use site, no complaints. Thank you.
DO NOT BUY FROM HERE! THEY ARE A SCAM. Without a doubt one of the most sketchy operations out there. Orders taken, false updates posted and NO PRODUCTS OR CUSTOMER SERVICE RESPONSE PROVIDED. We are waiting almost a month for any proof of shipment. We are reporting them to BBB and PayPal.
Very satisfied with my purchase. I have purchased from this website 2 years in a row and the products are expected quality and size, very reliable.
I love this boutique because they have such a beautiful range and there really is something for everyone. I found exactly what I was looking for, my dress arrived the day after I bought it and it was absolutely perfect! 10/10 for quality and customer service! I will definitely buy again.
Shipping was incredibly fast, the blouse looked exactly like the photos, the quality was excellent and it fit perfectly. I could not ask for anything better, for me I am really satisfied :)
Very satisfied with the items I bought, true to size and exactly like the images shown on the website, I would definitely recommend to offer the girls who want to look fashionable. The quality of the clothing itself is of a high standard.
When I was on this website, it was very easy to see all the dresses and how to see how the sizes fit, especially with the height. The range of products is very good, but I loved the dress I ordered, the quality is incredible and very comfortable! Very professional was the fact that it came SO fast! I recommend buying from this Boutique!
I recently bought the short black dress and the fabric quality is amazing! Well reasonably priced and the size was true to what is shown in the photos. I will buy here again soon. Highly recommended!
I have been shopping with this page several times, ordering is very easy, exchanges are not a problem and packages always arrive very fast. I highly recommend for its range, price and variety of products.
I have bought a lot of clothes and products from this page and I have never had a problem with the quality of the products. Online sales agents are also extremely helpful in ordering.
I am an older woman who sometimes finds it difficult to personally attend stores. I trust this website to show me the latest fashions in clothing and items. I consider that the price is reasonable and if I cannot pay it, I don't worry, I do it with a credit card.
After viewing this website, I select my purchases. I am rarely disappointed and if for any reason I need to make an exchange, it is done without problems. The buyer service team is easy to deal with and always helpful.
The best online shopping I've ever done. I check the daily deals I receive by email every day. Catalogs are updated frequently and customer feedback is a good guide. Easy to order, save on shipping, returns and refunds are simple and fast. The Customer Service team is very helpful and friendly.
From experience, I have found this page to be easy to order, and if I need to ask a question, it is easy to send an email without waiting and always with friendly and helpful staff. Returns are very easy, and money is refunded very quickly, which is an advantage in my opinion.
My favorite place is this one for shopping for clothes online, almost all my purchases, including clothes and shoes, are just lovely. Life is so hectic, although with this break I love that having my account makes shopping a real pleasure.
Great website showing practically all the appropriate details for clothing etc.
Easy returns if you need to return or change and plenty of variety.
I love the fact that you can do all your shopping from home.
I love how the website is easy to navigate, the articles are always of great quality, there is a wide variety to suit every age and body shape. My items arrive very well and well packed., the articles are always of great quality, there is a wide variety to suit every age and body shape. My items arrive very well and well packed.
This page has a wide variety of styles, fabrics and sizes, something for everyone. Products for girls are the latest trends. Excellent customer service, fair return policy and prompt delivery. I have taken advantage of special discounts on fashion items such as clothing for me and I have not been disappointed.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.