Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of JustFashionNow

JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate JustFashionNow?
grey stargrey stargrey stargrey stargrey star

JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

Instant Feedback

122,391 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Piper H.
Unfollow Piper H.
Share Review
Report Review

Look good!
May 18, 2020

I have shopped on this page for years. The quality of the products is as described, the website offers almost everything that women need to look good!

Date of experience: May 16, 2020
Canada
1 review
0 helpful votes
Follow Jania B.
Unfollow Jania B.
Share Review
Report Review

This online store has the most amazing quality items that will never disappoint you. Read the reviews just in case! I can find almost everything I want here, often at reduced prices. I can never resist a good tour of this website.

Date of experience: May 16, 2020
Italy
1 review
0 helpful votes
Follow Meryl B.
Unfollow Meryl B.
Share Review
Report Review

A great way to shop for clothes and accessories.
Buying was easy and I received free shipping since my order was over $ 45.
I love being able to find cute t-shirts and clothes that are in fashion, I hope to buy again!

Date of experience: May 15, 2020
Denmark
1 review
0 helpful votes
Follow Yaque A.
Unfollow Yaque A.
Share Review
Report Review

I have ordered several times here and keep coming back. I mainly buy accessories since their range is excellent, reasonable price and reliable delivery. Buying online is easy and I am aware of how the delivery process is going. I'm trying to muster up the courage to buy clothes, but I'm worried about resizing, they look great, so I may have to take the plunge for a while.

Date of experience: May 15, 2020
Denmark
1 review
0 helpful votes
Follow Rose H.
Unfollow Rose H.
Share Review
Report Review

Amazing!
May 16, 2020

I loved how the jumpsuit looked and received great compliments! Unfortunately, there was a glitch which meant the item did not meet my expectations after a few hours of use. Fortunately, the team at this online store was amazing when I expressed my concerns, apologized, and offered multiple options to rectify the situation. Amazing!

Date of experience: May 14, 2020
Sweden
1 review
0 helpful votes
Follow Petrona R.
Unfollow Petrona R.
Share Review
Report Review

The order was lost in transit and I was given a full store credit. Beyond your customer service for something that was not even your fault, I like it and gives you a lot of confidence, I will order again here!

Date of experience: May 14, 2020
France
1 review
0 helpful votes
Follow Cala M.
Unfollow Cala M.
Share Review
Report Review

Very convenient
May 16, 2020

I have bought two dresses from this company and each time I have been impressed by how perfect they were. The product images shown on the website and the sizes were 100% accurate, the shipping was extremely fast which was very convenient. Overall, I would like to thank you for being a trustworthy and beautiful company.

Date of experience: May 13, 2020
Norway
1 review
0 helpful votes
Follow Tecla E.
Unfollow Tecla E.
Share Review
Report Review

Plan to order more
May 15, 2020

I am in love with the dress I bought here. The dress is very flattering for my curves and makes me feel like a princess. It is long and can be altered and the lace detail makes it perfect. The material has some stretch and is true to size, this boutique offers excellent customer service with quick responses and updates to your order. I received my dress within a few business days. Quick and easy! I love my dress, plan to order more.

Date of experience: May 13, 2020
Germany
1 review
0 helpful votes
Follow Jody H.
Unfollow Jody H.
Share Review
Report Review

I bought this dress online in this online clothing store and they sent it to my house without problems, it took a few days. The purchasing process was also simple and easy. I will definitely buy another dress here!

Date of experience: May 12, 2020
Romania
1 review
0 helpful votes
Follow Tanya E.
Unfollow Tanya E.
Share Review
Report Review

Very satisfied
May 13, 2020

I saw the dress on this website and immediately bought it easily. Very satisfied with the service and customer care. Quick responses and fast delivery. Would buy again here!

Date of experience: May 12, 2020
Hungary
1 review
0 helpful votes
Follow Jutta P.
Unfollow Jutta P.
Share Review
Report Review

I used the dress I bought here for an internet conference, in size XS. It was extremely flattering and such a stunning red color that it fit perfectly and had a gorgeous trail flow, I couldn't recommend it more.

Date of experience: May 11, 2020
Romania
1 review
0 helpful votes
Follow Casia W.
Unfollow Casia W.
Share Review
Report Review

This pants was perfect for my work! It was exactly what I was looking for. The material is high quality and the fit is more than perfect! The store has a variety of beautiful and unique clothing. I will definitely buy more in the future

Date of experience: May 11, 2020
Czechia
1 review
0 helpful votes
Follow Grasy J.
Unfollow Grasy J.
Share Review
Report Review

I ordered the skirt for the prom, I couldn't have adored it more! I am a size XS and it fit perfectly. It is so unique, I hope to use it soon.

Date of experience: May 10, 2020
NL
1 review
20 helpful votes
Follow Vianca A.
Unfollow Vianca A.
Share Review
Report Review

The pants arrived a few days after I made the order, which impressed me a lot, since it is difficult to organize formal wear on short notice. I knew you could count on this boutique as there are a variety of beautiful designs in different sizes to choose from. My pants fit me like a glove and were true to size, had the exact tone and fit the image on the website. I am very satisfied with my purchase!

Date of experience: May 10, 2020
Ireland
1 review
0 helpful votes
Follow Kassia J.
Unfollow Kassia J.
Share Review
Report Review

My blouse arrived reasonably quickly after my order, it was exactly what I wanted, I easily found a variety of red blouses, was extremely satisfied with the material itself!

Date of experience: May 9, 2020
Slovakia
1 review
0 helpful votes
Follow Noa A.
Unfollow Noa A.
Share Review
Report Review

Best material
May 10, 2020

I bought my dress for a formal party and it looked amazing, I am very satisfied with its best material, it looks overall amazing quality and a perfect fit

Date of experience: May 9, 2020
Iceland
1 review
0 helpful votes
Follow Felysse R.
Unfollow Felysse R.
Share Review
Report Review

I love it!
May 9, 2020

It was very easy for me to find exactly what I was looking for here. So satisfied because there is so much variety that I love it!
I love quality, I love designs and I love the idea that comes to my house, you're supposed to be retailing for other brands :)

Date of experience: May 8, 2020
Serbia
1 review
0 helpful votes
Follow Nova W.
Unfollow Nova W.
Share Review
Report Review

So obsessed
May 9, 2020

So obsessed with my new blouses, amazing and fast customer service arrived! Definitely going to order more. I'm about to order a new set right now. Love love love with this boutique!

Date of experience: May 8, 2020
Australia
1 review
36 helpful votes
Follow Jan E.
Unfollow Jan E.
Share Review
Report Review

Just Dont
May 8, 2020

Sadly my first attempt at online shopping. Ordered and money taken from my account Feb; only received last week. Emails etc indicate clothes are from UK not direct from China. I could not believe the three dresses DID NOT look like those in the pictures. Cheap nasty fabric, one way short and two way long. Colours dull not as shown. Wont be going there again!

Date of experience: May 8, 2020
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

GB
1 review
80 helpful votes
Follow Ellie W.
Unfollow Ellie W.
Share Review
Report Review

I ordered 5 items in January, after 2 months and many emails I eventually got 1 item. However it was not at all as described - it said 100% cotton but it was 100% synthetic and nothing like the photo. I have attached photos of what was advertised versus what I actually received. I would have had to pay to return it to China so it wasn't worth it. Fortunately I was able to cancel the remaining 4 items. Beware of this company, they are not as they seem!

Date of experience: May 8, 2020
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
See all photos