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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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It's easy to find what I want knowing that the site is always on fashion trend. I love filters and sorting to help find what you're looking for, like the color of the dresses. A wide variety of clothing, lots to choose from. Usually you have many options. The products always correspond to me and the postage arrives on time if not sooner. The quality of the clothes has not disappointed me yet and I don't think it will.
JustFashionNow took months to deliver my order and when I got it, I couldn't return even though nothing fit or looked right. They make it impossible to navigate the return system and customer service is absolutely no help. Do not buy from this site.
I ordered a summer dress and paid a good price for it, not what I thought would be a cheap product etc. I received a poor quality item which I had to pay to return and still have not received a refund for after 2 months. The company are still delaying and don't have any reasonable customer care. Awful and I will never use them again.
Sorry for the unhappy experience with us, we will keep improving our services and products.
Their products are cheaply made with bad quality, dont match the photos at all. Furthermore, they made returns extremely difficult. They are sleazy and only provide an address located in China for returning goods. As a result, shipping fees are often almost two thirds of the purchase prices. Then they offered refunds with one third of the purchase prices.
So, they carefully calculated the whole thing!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
There are no problems to buy here! Correct sizing, excellent product, good price and fast delivery. I just needed to make a return due to my mistake and they make the process so easy! Many purchases of formal and informal clothing will continue, thank you.
Fantastic customer service. Easy and quick ordering process shipping and delivery of my items. The website is easy to navigate and the images are clear and accurate. Thank you very much!
Easy to navigate, beautiful designs with a wide variety and sizes. Always available help and easy returns. This is my store when I search clothes online!
I love this page! I have bought 3 dresses for the same event because I really like shopping online, it is very comfortable and easy.
I didn't know this clothing page until I found it. So I ordered from your sale items and when I got them I love them! So I asked again! I love their designs and the quality of the clothes I ordered, highly recommended.
I purchased items because they claimed they were made of linen when they are in fact cheap(and ugly) polyester. Don't buy anything from these hucksters. Now I'm supposed to pay for return postage? Total rip off.
That response is very funny. Yes, strangely, I have expectations that I will get what it says you are going to provide - like "linen" not polyester.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Kindly be noticed that according to our policy, customers will have to pay for the return shipping fees.
Ordered end of April and still not received it and it's July! Keep being told it is in transit! Not happy! Will not use this company again and wouldn't recommend!
We apologize for the inconvenience.
Can you offer the order number so that we can check for you?
This is my online store to buy clothes! Everything I have received is always 10/10 quality! The customer service is amazing, punctual and they go above and beyond! I couldn't recommend more!
Highly satisfied, everything was of a high quality, I will re-order as the website has a great variety of clothes and reasonably priced, along with fast shipping I would recommend to everyone!
Easy to find what you were looking for and the dress was available. If the product is not available, I will be notified when it is. The quality of what I have purchased is exactly as specified in the item description.
Shipping was really fast and the clothes were as shown and described on the website. The size was exact and I love the items I have purchased in the past few weeks!
The website is brilliant and easy to use!
Very satisfied with the clothes available for purchase, they have a great variety!
The quality of the products is excellent! I will always buy here!
This website is my place for any need for clothing for an event, its style is very varied, its delivery arrives quickly and, to top it all, its sizes are according to my body! The clothes are of amazing quality, always look great!
Quality and easy shopping make it one of my favorite clothing websites! Very satisfied with every purchase here! You will definitely be a recurring customer. Stunning designs and lots to choose from!
I was browsing this website and found a top that I had to have!
So many designs that I love to use!
I placed my order and it was delivered so fast.
Not only did I love the top I ordered, but I also loved the attention and follow-up I received with my order. I will definitely go shopping and recommend them to all the girls!
I just received my purchases and I have never been so happy to receive my first order from this new clothing store that I found on the internet, I am so happy that I really wanted to say it.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


We apologize for the inconvenience.
Items can be returned within 15 days since delivery date (except for final sale items and swimsuits).
You can email us and request return.