Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This clothing website is quite good and most of the clothes I have ordered have left me satisfied and happy! The casual style of the dresses is beautiful and cool! I love!
I recommend this clothing website! I bought a lot of clothes here over the past year and honestly everything has been amazing. You definitely get more than what you pay for with many products.
I bought my favorite sweater in this online boutique. It is very difficult to find clothes on the internet in a place that looks as reliable and good as this one, here I always get the best price and reliable shipping.
My new sweater is the perfect online purchase. All the clothes here are of good quality and cheap, although they take time to ship it is worth it!
It took the orders over 3 months to arrive, and the clothes are huge disappointment. Stay away! Not to mention the customer service is terrible..
This website is great for finding trendy clothes! It is very easy to use. I've found so much that I've already lost count. Of course, everything has an unbeatable price. I will continue shopping here in the future.
I have bought a lot of clothes on this website, my orders have always arrived on time! Very easy process and always with high quality clothing at a good price. Definitely recommended for all girl!
I have been shopping for clothes on this site so many times, it has never disappointed me, it is my first choice to buy fashionable clothes, especially blouses for my work!
DO NOT ORDER FROM THIS SITE! It took 8 weeks for all of my items to arrive. They don't tell you how long the shipping will take until after you order. Such a scam. I ordered four dresses and a pair of shoes. Three of the dresses are not even what I ordered. One dress the picture was changed on their site a few weeks after I ordered it. Two of them looks nothing like the picture. All three extremely low quality fabric. Seriously disappointed. I did give one star because one dress looked like the picture and is ok. The shoes are ok—again, made with poor quality material, but kind of cute so maybe I can wear them a few times before they fall apart.
I am not going to go through the hassle of trying to return the three dresses. I'll just end up paying more to ship them and probably never get my money back.
Order NO: K*******
We feel terribly sorry for all inconvenience.The packages temporarily require more time to be delivered due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. Thank you for your understanding! We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
I am a regular buyer of this online boutique. The process is really easy to use. The web design was well organized. I didn't have to click to the next page but could keep scrolling down, which made it more convenient for me. I am impressed with the fast delivery, two weeks max, which is fast by my standards.
I was looking for a dress to go out for a walk after the quarantine, I was lucky when I came across this website, as they sell beautiful dresses and also with a cheaper price! Now I don't have to search anymore, the dress arrived at my house!
I just ordered a second time! I just ordered a long printed dress for a sunny day, I love it! It is cheap but of good quality. I will order more to restock. Be sure to check the size before you buy: D
I have been shopping for clothes on this website. I have never had a problem with my order. Fast delivery and good quality products with tons of options. Cheap clothes but of excellent quality and modern design!
This is my first time shopping online at this online boutique and the process went smoothly, great shopping experience! My skirt with free shipping, I hope I can wear my skirt this weekend!
Easy to browse and shop with this online boutique. Good price plus good deals. I bought my new skirt here online, I was very happy with this website, it was very easy to navigate. Several easy payment options to choose from. I am very happy with my purchase.
It is very convenient to browse and store the clothes I like here! I have done about 3 rounds of shopping and have only had positive experiences! What I liked the most was the dress, it is spectacular, it fits me very well!
I have made quite a few clothing purchases on this website! Each time they have been great. I actually ordered a formal dress here and... OMG it was so pretty! I love everything and couldn't ask for more. <3
I bought a skirt and tight pants here online and the process was easy, especially with the use of Paypal. I will definitely return to this online clothing store and buy more without a doubt!
I ordered 4 shirts online here. The process was easy with the site offering discounts and free delivery. I received my products 2 weeks later in perfect condition. I highly rate this website!
This online boutique has a great variety of clothes, between casual and elegant. The checkout process was easy and shipping was fast and timely. Thank you for making my online clothing purchases a pleasure!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for the inconvenience caused.We will try our best to improve our service and provide you the better shopping experience.