Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This clothing website is incredible, it has beautiful clothes, I bought several clothes and they have always arrived in perfect condition.
This online Boutique is amazing! The service is really friendly and easy. The clothes are not only affordable, but the quality is really good and unique! The only problem is that shipping takes a long time, but overall, I love this website!
I ordered a couple of t-shirts from this website. The product was as described in both appearance and quality. Based on my experience.
I had not had the experience of shopping in this online boutique until now and the very good clothes are SPECTACULAR!
I love being able to buy clothes that I like and at an affordable price, that's why I love this clothing store on the internet, I'm waiting for my third order
This website is the best! High quality clothes and low prices! I love! I recommend it to everybody. My blouse is beautiful!
Anything that says sweatshirts, or look like a knit. They are not. Question anything like that. Delivery takes forever. Even the shipping from shipper is extremely delayed.
I purchase for myself. The solid colored tops have been good.
We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will try our best to improving our products and services.
I definitely recommend buying clothes on this website. You can trust them 100%. Your support responds very quickly to emails and resolves all issues positively.
I ordered a red sweater and it was wonderful! The online experience exceeded my expectations in all categories. I've been looking at some formal event dresses that are so cute.
When I placed my first order, I was so amazed by the prices and the cute clothes, and then when my order arrived I was very happy because the clothes are so pretty. I just received my third online order.
They have incredible clothes, every time I buy something from this website I receive it in 15 days or less in some cases, the quality of the clothes is good, good fabric and good sewing pattern.
I love being able to buy clothes that I like and at an affordable price, that's why I love this clothing store on the internet, I'm waiting for my third order
I bought 3 dresses from this online boutique and I love them. They are a great addition to my wardrobe. Thank you very much
I love the blouses that they have given me, they bought them on this website. The delivery is fast, they have amazing customer service, I highly recommend it, I will be a regular customer of this online clothing store from now on.
I love the dresses in this online boutique! Excellent quality, dries super fast and absolutely beautiful! I can only recommend this website!
Note that the photos you see on the site do not match the products you receive. If you are not happy with your purchase you must return the goods to CHINA for a refund. The shipping etc is at the buyer's expense! And may takes MONTHS to resolve.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
I ordered a sweater that took 3 months to arrive. It was nothing like the picture, which showed a fuzzy, elegant sweater. It's cheaply made and dowdy. I will never buy from Just Fashion Now again.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Nice shirts, I had a problem with my shipment and on this website they solved without problems, great help.
I bought a fabulous dress in this online boutique. Arrived on time and easy to return. Very happy, I would definitely recommend it.
I always enjoy my experience with this online Boutique. Clothes are always exactly as described, shipped on time and beautifully.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


So glad you like our items. Hope to see you soon.