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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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GB
1 review
0 helpful votes
Follow Katherina T.
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I love shopping on this site, they are amazing, here the clothes are of high quality, they are delivered very fast, they are very friendly and helpful.

Date of experience: January 14, 2021
GB
1 review
0 helpful votes
Follow Nala Z.
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This website is very easy to use, the customer service was amazing and they answered my question quickly. I can't wait to wear my new dress.

Date of experience: January 14, 2021
New Zealand
1 review
0 helpful votes
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Speedy delivery!
February 13, 2021
Updated review

I did get. A bit worried that. I didn't receive a. Confirmation email of my order and there. Wasn't a way of sending an email to ask why

Date of experience: January 13, 2021

Everything was smooth and efficient
January 2, 2021
Previous review

Everything was smooth and efficient

Date of experience: January 1, 2021
Texas
2 reviews
0 helpful votes
Follow Anita P.
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Trying to return within their guidelines. No one has answered repeated emails, requesting return address.

Date of experience: January 13, 2021
aff j. JustFashionNow Rep
over a year old

Upon checking, we had sent the return label to your email several times, pls double check.

GB
1 review
0 helpful votes
Follow Oliva J.
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It was the only place I could buy clothes on the internet when everyone else was failing. Fast delivery, I love my new clear coat!

Date of experience: January 13, 2021
Georgia
1 review
0 helpful votes
Follow Isabella T.
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Nice clothes easy to match with many groceries they also sell. Many different styles that you can find on this clothing website. From now on I will only buy clothes here.

Date of experience: January 13, 2021
Georgia
1 review
0 helpful votes
Follow Lily S.
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Good company.
February 13, 2021

The service of this online boutique sent me an email to confirm my size. So I got my items successfully. Thank you. And the most important thing is that the dress is very beautiful.

Date of experience: January 13, 2021
California
1 review
0 helpful votes
Follow Ruby N.
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I highly recommend them!
February 12, 2021

Great sweater they provided quick email communication on the status of my order. The packaging was excellent and it was wrapped in plastic. I received a follow-up email after delivery.

Date of experience: January 13, 2021
Georgia
1 review
0 helpful votes
Follow Perla I.
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My dress was as expected!
February 12, 2021

Customer service sent me an email for follow-up while shipping to my home lasts, very satisfied with your service.

Date of experience: January 13, 2021
California
1 review
0 helpful votes
Follow Laurence L.
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Very recommended!
February 11, 2021

The delivery of my sweater was very fast and the packaging perfectly presented. If you want to treat yourself, this website is a must. Thanks for all the help.

Date of experience: January 12, 2021
California
1 review
0 helpful votes
Follow Eduarda M.
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The blouses arrived the day before the expected date, with an extra sweater that I ordered in my box on a whim.

Date of experience: January 12, 2021
New York
1 review
0 helpful votes
Follow edgarda n.
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I am so obsessed with this online boutique! I can't think of an easier and more addictive way to shop for clothes. I have bought online 5 times and I can say that I have been really satisfied.

Date of experience: January 12, 2021
North Carolina
1 review
0 helpful votes
Follow aolani d.
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I was pleasantly surprised that the sweater I bought here fit me just the way I wanted it, good clothes and very comfortable. I arrived earlier than expected. I am very satisfied and grateful with this website.

Date of experience: January 12, 2021
Illinois
1 review
0 helpful votes
Follow acacia z.
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The shirts here are very nice and reasonably priced. I have never had a problem with this website, customer service is very helpful in getting it right. I would buy again.

Date of experience: January 12, 2021
California
1 review
0 helpful votes
Follow April R.
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I ordered $100 worth of clothing a month ago. Within two weeks I received the firs shipment, the rest was pending. I knew immedieately I would never wear the clothes as the quality is very very poor and not like the pictures. I emailed that day and explained that I wanted to make a return but I did not have the rest of the order so I wouldn't make the 15 day cut off. They asked me to wait for the rest of the order. 10 days later I received a dress that I also want to return. I still have not received the last shirt. I emailed to return and they kept saying that it was outside of the `15 days I am trying to explain that I couldn't return it because I did not have the whole order and I didn't want to pay twice to ship to China. They offered me only 15% of my money back. I am a single mom and 3rd grade teacher and I can not afford to be ripped off like this. Can someone from the company please help me or can someone else tell me who to contact to complain so they can not continue to hurt people like this.

Date of experience: January 12, 2021
aff j. JustFashionNow Rep
over a year old

We feel terribly sorry for all inconvenience.We were trying our best to ship your order ASAP.We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.

GB
1 review
0 helpful votes
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ABSOLUTE CRAP DO NOT USE
January 12, 2021

LOOKS ABSOLUTELY NOTHING LIKE THE PICTURE DO NOT WASTE YOUR MONEY IF YOU WANT TO RETURN YOU HAVE TO PAY POSTAGE TO CHINA OUT YOUR OWN MONEY. THE PATTERN IS PRINTED ON NOT SEWN LIKE PICTURE QUALITY IS APPALLING 15 EMAILS LATER ONLY OFFERED 35% REFUND SHOCKING SERVICE AND PRODUCTS AVOID! Wont even let me upload real life pictures to prove how different product is to picture!

Date of experience: January 12, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have

Different expectations on the items but we are always trying to offer the most

Favourable goods to our customers.We will do every effort to provide better

Products and services.

Georgia
1 review
0 helpful votes
Follow Giuliana O.
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They treated me with respect when I wrote to them and my purchases were always on time and perfect. Besides getting a great price, they treated me very well. I'm always looking for good deals and this website has great options for buying clothes.

Date of experience: January 11, 2021
New York
1 review
0 helpful votes
Follow Elvina Y.
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This website really makes me very happy with their online service, they recover well when something (rarely) goes wrong. On average you check it once a week and I know what you get and I know it will get to where you ask for it to be shipped, it's simple.

Date of experience: January 11, 2021
Japan
1 review
0 helpful votes
Follow Munira K.
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Usually for birthdays or events and I have always received my items on time. Their variety of clothes and sizes is incredible, it never disappoints me.

Date of experience: January 11, 2021
Georgia
1 review
0 helpful votes
Follow Nadine C.
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I just bought a dress, I love the quality and the design is amazing. Can't wait for new styles to come out!

Date of experience: January 11, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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