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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I love shopping on this site, they are amazing, here the clothes are of high quality, they are delivered very fast, they are very friendly and helpful.
This website is very easy to use, the customer service was amazing and they answered my question quickly. I can't wait to wear my new dress.
I did get. A bit worried that. I didn't receive a. Confirmation email of my order and there. Wasn't a way of sending an email to ask why
Everything was smooth and efficient
Trying to return within their guidelines. No one has answered repeated emails, requesting return address.
It was the only place I could buy clothes on the internet when everyone else was failing. Fast delivery, I love my new clear coat!
Nice clothes easy to match with many groceries they also sell. Many different styles that you can find on this clothing website. From now on I will only buy clothes here.
The service of this online boutique sent me an email to confirm my size. So I got my items successfully. Thank you. And the most important thing is that the dress is very beautiful.
Great sweater they provided quick email communication on the status of my order. The packaging was excellent and it was wrapped in plastic. I received a follow-up email after delivery.
Customer service sent me an email for follow-up while shipping to my home lasts, very satisfied with your service.
The delivery of my sweater was very fast and the packaging perfectly presented. If you want to treat yourself, this website is a must. Thanks for all the help.
The blouses arrived the day before the expected date, with an extra sweater that I ordered in my box on a whim.
I am so obsessed with this online boutique! I can't think of an easier and more addictive way to shop for clothes. I have bought online 5 times and I can say that I have been really satisfied.
I was pleasantly surprised that the sweater I bought here fit me just the way I wanted it, good clothes and very comfortable. I arrived earlier than expected. I am very satisfied and grateful with this website.
The shirts here are very nice and reasonably priced. I have never had a problem with this website, customer service is very helpful in getting it right. I would buy again.
I ordered $100 worth of clothing a month ago. Within two weeks I received the firs shipment, the rest was pending. I knew immedieately I would never wear the clothes as the quality is very very poor and not like the pictures. I emailed that day and explained that I wanted to make a return but I did not have the rest of the order so I wouldn't make the 15 day cut off. They asked me to wait for the rest of the order. 10 days later I received a dress that I also want to return. I still have not received the last shirt. I emailed to return and they kept saying that it was outside of the `15 days I am trying to explain that I couldn't return it because I did not have the whole order and I didn't want to pay twice to ship to China. They offered me only 15% of my money back. I am a single mom and 3rd grade teacher and I can not afford to be ripped off like this. Can someone from the company please help me or can someone else tell me who to contact to complain so they can not continue to hurt people like this.
We feel terribly sorry for all inconvenience.We were trying our best to ship your order ASAP.We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
LOOKS ABSOLUTELY NOTHING LIKE THE PICTURE DO NOT WASTE YOUR MONEY IF YOU WANT TO RETURN YOU HAVE TO PAY POSTAGE TO CHINA OUT YOUR OWN MONEY. THE PATTERN IS PRINTED ON NOT SEWN LIKE PICTURE QUALITY IS APPALLING 15 EMAILS LATER ONLY OFFERED 35% REFUND SHOCKING SERVICE AND PRODUCTS AVOID! Wont even let me upload real life pictures to prove how different product is to picture!
Sorry for any inconvenience. We understand that different people have
Different expectations on the items but we are always trying to offer the most
Favourable goods to our customers.We will do every effort to provide better
Products and services.
They treated me with respect when I wrote to them and my purchases were always on time and perfect. Besides getting a great price, they treated me very well. I'm always looking for good deals and this website has great options for buying clothes.
This website really makes me very happy with their online service, they recover well when something (rarely) goes wrong. On average you check it once a week and I know what you get and I know it will get to where you ask for it to be shipped, it's simple.
Usually for birthdays or events and I have always received my items on time. Their variety of clothes and sizes is incredible, it never disappoints me.
I just bought a dress, I love the quality and the design is amazing. Can't wait for new styles to come out!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Upon checking, we had sent the return label to your email several times, pls double check.