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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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A champion among the best online stores to buy a gift for your friend, sister or mother. Clothes are near the high end but not overpriced.
Variety of clothes and prices, punctuality in shipments and ease of returns. I have shopped at this online boutique for a while and it has never failed me! The best, without a doubt, is to use the discounts they give.
The women who work in this online boutique are charming and the clothes are different and more modern than what is normally found in sizes 12-28. I found very well made clothes that make me very happy. A great find on the web.
Lovely website. Well made and beautiful stock. A small piece too expensive for my pocket, but I always buy a dress or two a month. The staff is very friendly and always ready to help by email.
Company does not want to sell clothes. They just want your data. I ordered over $200 in merchandise and billing would not apply the proper coupon codes. Horrible customer service. They could not see my order and kept telling me to apply coupon codes that did not work. Then they dumped my whole cart. Don't waste your time or money on this site. I could not even submit an order.
I like the dresses and blouses that I have bought from, I like the style and the fabric, the price is fair and the shipping rates are really lower than I expected.
Is without a doubt my favorite online store! Fast shipping, good quality on all the clothes I have ordered. They also update the site with news all the time, I love it
I was browsing shopping sites on the internet and came across this page. The first look was quite impressive. I ordered some dresses for me and my sister. The delivery was fast. My sister is very happy that she bought this dress. I loved it and appreciated the color and shape. The prices of the products are low compared to other online clothing sites.
The discounts are very good, I always receive more for my money, the designs of the dresses that I have bought are fashionable and well made. I will continue recommending them
You have to check the sizes on every item. My bust is 47" so many don't fit. And the housedress I ordered said 47". To be sure, if I stand straight up and don't move, it does. But if I move at all, especially if I move my arms or shoulders, it rides up and stays up. The hems on the sleeves are nice, but on the skirt, it was hemmed on a serger. Also, the fabric is not the quality I like. It's hard and very shiny. I have ordered from a couple of other direct mail outlets from China and received terrific merchandise. But it took months. This arrived promptly. That part was great. It does look like the picture. I was testing this site, I won't order again, but not because of delivery issues. I just don't like the fabric and the sizes run small.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
You have to check the sizes on every item. My bust is 47" so many don't fit.
I would give them zero stars if I could. I ordered a pair of shoes that took nearly 2 months to arrive even though the estimated date was 3 weeks from purchase. When they finally got here they weren't marked with a size and were at least 1-2 sizes bigger than ordered. The shoe laces were so long that you couldn't even tie them short enough to not be tripping on the loops. I contacted customer service and requested that they pay the return shipping since they sent the wrong size. They spent most of the time implying that I was lying and offered to simply refund me 15% of the purchase price (which would be about $2) and told me to " use this fund to alter the cloth". You also have to get it back to them in 14 days which, considering it took them 2 months, seems unfair. They're in China so I'm not even sure I could get it back that fast and the shipping would be more than the refund I would get.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Only 2 of the 7 items shipped fit or were in the color shown on the pictures. I will have to return 5 items, which should teach me never again to order clothes online..
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Our representatives will reply to your request by email, please check your inbox later. Thanks for your understanding.
As I have not yet received anything there is no way of knowing if, or not, I am happy with shopping with you.
Fast, safe shipping. Quality and price perfectly related. I contacted this website by mail and they responded instantly, they solved the problem, they sent me the fastest shipment for the inconvenience.
Thank you for being so understanding with my online shopping habits and for sending my packages on time promised, that gives a lot of confidence to buy online with you!
Really fun website to buy clothes. Sheepskin and faux leather jackets are a great bargain. It could be the place on the internet where you find something you didn't know you were yearning for.
I get better online clothing purchases at this website than at a mall. I love the experience here because it is easy, I do it from my home and my clothing orders arrive without problem, in general it is fine.
I bought a pants that was very unflattering and did not fit me, I sent an email and received a response within 24 hours, it was fantastic when I had to return it, that speaks a lot about this online boutique and how good it is!
I shop at this online boutique quite often and am always very impressed with the clothes. Customer service is always amazing, nothing is too much to ask for!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will try our best to improving our products and services.