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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Quick and easy! Thanks! Your selection of clothing is perfect for summer and just my style.
Quick and easy! Thanks! Your selection of clothing is perfect for summer and just my style.
I ordered over $100 worth of items from this site, after first reviewing the return policy. The overall quality of the merchandise was marginal. The descriptions said cotton or cotton blend - Don't believe it! There wasn't a thread of cotton in any of these pieces. However, I did keep the sleeveless merchandise because it was tolerable. The tops that had quarter length sleeves were made out of some kind of slinky, printed synthetic material that was awful. The sandals were made poorly. The upper strap was white plastic and so loose I think it's a tripping hazard.
Returns: After contacting them by email 3 times in as many weeks, I got no response on how to return 3 items and get a refund or something. What I got was Crickets! None of these floral patterns, even though pretty, are embroidered.
They are all printed on this synthetic blend that doesn't breathe which makes them terribly hot for wear in the summer months. Buyer be ware! I would avoid this website in the future.
When I placed my first order, I was so amazed by the prices and the cute clothes, and then when my order arrived I was very happy because the clothes are so pretty.
The quality of the clothes on this website is wonderful and the shipping process was very fast. Safe packaging is great too!
I know you're wondering... are these negative reviews from complainers? No. The products from this site are genuinely garbage. Colors and materials are nothing like the pictures shown and the sizing? Ha! Not even close. Save your money. No really- SAVE YOUR MONEY. You won't be happy with your order and you won't be able to return it without incurring additional cost. They'll offer you a 15% discount so you can have items altered- as if that is the most significant problem. It's almost funny how bad these products are.
PURE CRAP! NOT WHAT I ORDERED. NO ONE WILL ANSWER YOUR EMAILS! STILL WAITING ON ITEMS AND I PLACED MY ORDER THE MIDDLE OF MARCH. POOR QUALITY BUT IT WAS CHEAP SO I WILL JUST DONATE TO THE GOODWILL.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
Please don't hesitate to contact us by email [email protected] or chat if you have got any question. We stay always at your service.
I have been trying to return 2 shirts for weeks. I write emails, I fill out return forms and get nothing back. They are the worst.
I'd love to find out how I can return and get a refund
Please don't hesitate to contact us by email [email protected] or chat if you have got any question about return.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Good service from this website, I received exactly what I wanted. However, I would like to send a little faster, but that's okay.
You have some cute clothes but I had a hard time being able to pay with my VISA! Thanks & I look forward to seeing my purchase. I spent way too much time trying to get my order finished.
Hello, our representative have sent you an email. Please tell her which dress you want to return and we will help you on this issue. Unfortunately we do not support return for exchange. You can only return this article for full refund. Thanks for your understanding.
You have some cute clothes but I had a hard time being able to pay with my VISA! Thanks & I look forward to seeing my purchase. I spent way too much time trying to get my order finished.
I gave away everything I ordered. The top of one dress was badly dyed, the fabric cheap. Their size charts are not accurate. I would never buy from this site again.
Apologies that you did not have a good shopping experience with us. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
It was fun, and nice group of offerings. Great prices and easy to use. Yes is has been fun.
It was fun, and nice group of offerings. Great prices and easy to use.
Your return policy on the website was not as detailed as this email, not fully disclosed when ordering. Very disappointed, will never order from you again. Ordered 5 dresses... wanted to return 3. Not only do I have to pay return fee, I also have to pay for customs return... and maybe get a 15% refund.
Please note that we have specified the return fee is at customers charge. https://www.justfashionnow.com/information/Returns
Please don't hesitate to contact us by email or chat to have a better solution.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
I ordered a beach cover-up and it was too small. I emailed the website twice in order to find out how to return my item. I printed the label out and took it to the post office. I had to pay the return shipping to CHINA! My item cost $ 28.00, to ship it back for return would have cost $27.00! They offered me 15 cents on the dollar and I could keep the item. But I wanted my money back- it did not fit. Why would I want to keep it. I will never order from this site again. They were not honest with full disclosure. Most companies offer return shipping. They did have an address in England. But the return label was addressed to China. I was taken- but I learned my lesson when ordering from the internet. "Buyer Beware". This company is dishonest!
Thank you for your purchase! I'll urge our shipping department to ship the remaining item as soon as possible, once the item (s) in your order have been shipped, we will notify you of the tracking number. Hope you receive your order soon! If you got any question, please don't hesitate to contact us.
I was so happy when I received my order for the dress, the fabric and the quality is what I expected. Yes, I would recommend this online boutique to anyone.
The order was poor quality material and the sizes did not correspond to size charts. Informed return had to be sent to China therefore shipping costs would have been more than purchase. Offered 15% return as option. I do not recommend site as products do not meet expectations!
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Please don't hesitate to contact us by email or chat to find a better solution. We stay always at your service.
We ordered with my best friend 6 shirts in this boutique to start. This can be called fast online service. By the way, the shirts are of great quality and with a very cute design, so I can only recommend this store to buy clothes on the web.
I am pleased with the variety of your clothing! The colors pictured are more subdued than the actual garments and sizes are generous. I am awaiting one more item.
It would be helpful to know that shipping takes 3 weeks.
I am pleased with the variety of your clothing!
Overall, I am very satisfied with my online clotOverall, I am very satisfied with my online clothing purchase here. Shipping was fast and the dress looked exactly like the picture. I will also order a dress for my daughter as we will be attending the same event; I can't wait to wear my dress. Hing purchase here. Shipping was fast and the dress looked exactly like the picture. I will also order a dress for my daughter as we will be attending the same event; I can't wait to wear my dress.
Cheap, horrible, uncomfortable material. Strings hanging out all over the place because they were hastily thrown together and out the door. Purchased 3 of these dresses, 2 have arrived, scrunched up and wrinkled. Not even worth the time it takes to iron them. And now, they won't stop bombarding my internet feed with their ads! Do Not Buy.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.