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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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The dress design photo is correct. The fabric was tagged inside as cotton. It is not. It's the cheapest polyester they could find.
Love the shirt. Thank you. Shorten your shipping time and I'd probably order more.
I bought shoes here but unfortunately they did not arrive, I contacted the delivery courier, but to no avail and no luck, so I contacted the store. They were very quick with their response. Then I received an email informing me that my shoes had been re-shipped as replacement. I was amazed and impressed! I was not expecting a replacement, I was only reporting the loss of the item. Anyway, I am very happy and very grateful, your customer service has exceeded my expectations and your delivery is also very fast. I would definitely buy them online here again! Thanks again :)
10 ITEMS I ORDERED & TOOK ALMOST 8 WEEKS FOR MY ITEMS TO TRICKLE IN 1 OR 2 AT A TIME. THE 3X SIZE I ORDERED HAD WAY TOO WIDE ARMPITS. THE PHOTOS OF THE TOPS LOOKED INTRICATE DETAILS BUT ACTUALLY WERE ONE PIECE COTTON OR POLYESTER. TO SHIP BACK 5 ITEMS TO CHINA WOULD HVE COST ME MORE THAN $27.
Sorry that you are not satisfied with the item(s).
If you are unsatisfied with items you received, we can accept return within 30 days since delivery date (except for final sale items and swimsuits).
Please don’t hesitate to email us at [email protected] if you have any questions.
It's an overall fun website with a lot of different fashion styles to browse. They always have incredible offers for the designs you are looking for and receiving the order does not take long either.
I originally emailed them to ask them when they would have a dress back in stock that I liked enough and then again for advice on what size would fit me best. Both encounters were pleasant; They respond quickly to emails, they are friendly and very helpful
I ordered items thinking I could check them out and return them to eastern Canada. But to my disappointment, the sizes and colors were off and I had to return them to China for a cost of $119, almost as much as the entire order. Or I was given the option to avoid this hassle for 23% of the return items. Not a good online shopping experience. Please check out the return policies before we order.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Please don't hesitate to contact us by email or chat if you want to find a better solution. We stay always at your service.
WAS GREAT LOOKING AT EVERYTHING, BUT NOT HAPPY WITH THE WAIT TIME TO RECEIVE ITEMS... DID'NT KNOW YOU HAVE TO PAY FOR RETURNS AND YOUR COMPANY ONLY OFFER 15% REFUND AND THERE'S NOT A LIVE PERSON TO TALK WITH EVERYTHING IS DONE BY EMAIL AND THEN HAVE TO WAIT JUST FOR THE COMPANY TO CONTACT YOU WITH EMAIL?
THEY SAY LOOKS CAN BE DECIEVING? PLEASE DON'T SPEND NO MORE THEN $50 SO YOU DON'T LOOSE OUT ON YOUR MONEY... BUYERS BEWARE... NOT A GOOD COMPANY TO BUY FROM
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Please don't hesitate to contact us by email or ONLINE CHAT if you have got any question. We stay always at your service.
WAS GREAT LOOKING AT EVERYTHING, BUT NOT HAPPY WITH THE WAIT TIME TO RECEIVE ITEMS...
There is no way I would wear anything like you sent me. It is absolutely disgusting. There is NO WAY I would ever be seen in something of such poor quality. I am planning to use it to clean the floor, which is all it is fit for, It is NOTHING like you represented it in your advertising.
I ordered 3 items from Just Fashion Now and couldn't wear 2 of them. It's usually not a "nightmare" to return with any company, but these people have not returned requests for a return and then have the audacity to state their timelines for said returns. They say they will get back to you within 48 hours and that NEVER happened. I will never order from this site again and I advise others to beware. Of course this will never get published!
We apologize that you didn't have a good shopping experience with us.We replied every email we got. We do hope you could have a better shopping experience and will try our best to improving our products and services.
Loved all the new styles, I was disappointed that the shoes were a little too small.
Loved all the new styles, I was disappointed that the shoes were a little too small.
I recently bought a dress online on this website. It arrived very fast (surprisingly fast considering it is international shipping). The dress was gorgeous, but unfortunately the wrong size arrived. I was contacted by email and they fixed the problem immediately. He was very efficient and friendly and arranged the order immediately.
Very unhappy with the selection when items were received we were very unsatisfied with the quality of the workmanship and the actual item vs the pictures
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Very happy with the selection and values
Would really like to have a catalog
Ordered two tops. Took forever. Both look like cheap copies of the pictures. Other review is right. They use pictures of high end garments and make a version of them with cheap fabrics. Big stitches poor hems. Wrinkled facing. They are awful. Save your money. Don't do it.
I threw the other one out because on first wash the lace edge unraveled.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
The clothes look gorgeous, but I shopped cautiously (ordered two tops on sale), as I've read some strong criticisms. I had to wait quite a while for the order to arrive, but had known that might be the situation, so it was not a real problem. Two disappointments - first, the sizes run small - I had ordered both tops in a size larger that my usual, and although one is OK, the other is tight. The major one, however, is that although the description indicated that both tops were cotton, I'm sure they aren't. They are some very stretchy fabric. I'm not going to wear one at all, and I haven't washed the other yet, as I'm not sure how that will go. The pattern of the tight one is very garish - the pattern does not look dainty as it does in the picture.
The clothes look gorgeous, but I've read some strong criticisms, so will just have to wait and see what they're like.
The pants arrived super on time and the size was perfect. I am excited to buy you something again. It was easy for me to find what I wanted and I had a wide variety of patterns and styles.
Order took a long time, but as worth the wait. Would order again.
Fabric is tissue paper thin. Poor communication and customer service after sale. Returns have limited time window and are difficult to say the least. Be careful when you can not find a place of business address. You've been warned!
Items can be returned within 30 days from the final delivery date (except for final sale items, earrings and swimwear). For the return policy, you can check it here: https://www.justfashionnow.com/information/Returns
Before ordering, please check our policies carefully. Your patience and understanding is highly appreciated.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
This site is a scam! I ordered a large number of clothing items, and the clothes, when they arrived 4-6 weeks later, were cheap imitations of what they show on their site. The construction is shoddy, colors are different, the buttons are different, and for one item even the style was different (Henley instead of full button front). The worst part was the fabrics, what they claimed was "cotton blend" and said the same on the label was some kind of weird, stiff plastic/polyester (?) fabric that obviously contained NO cotton at all. Read return policy carefully (after you search it down on their site): final sale items are not returnable at all and other returns for any reason returns must be made to China - not Canada where it was sent from! The cheapest rate I could find to return their junk to them was $104! They will offer you a 15% return to keep the stuff if it doesn't fit, they sent the wrong size, wrong color, etc. because they know returns are cost prohibitive.
I had to go through PayPal (so glad I used them with their buyer protection policy!) to get a refund on clothing that is unlikely to sell even at Goodwill where I donated it. There is nothing about this "business" that is legitimate, do not shop this site!
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will keep improving our products and services.