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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Massachusetts
2 reviews
0 helpful votes
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2 months to ship
June 5, 2021
Updated review

I waited for 2 months for my order and never got a tracking number and no communication

Date of experience: May 6, 2021
aff j. JustFashionNow Rep
over a year old

https://t.17track.net/en#nums=9200190242041614865008

The tracking information for your parcel confirms the delivery and if you cannot locate the delivered package:
1. Check with neighbors and family members
2. Look around the place of delivery
3. Check for notice of attempted delivery


Shipping is very high
March 11, 2021
Previous review

Shipping is very high

Date of experience: March 10, 2021
Texas
1 review
0 helpful votes
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Side seam not sewn so disappointed.
June 5, 2021
Updated review

Very easy to order received 2 dresses for my daughter. They were adorable. She is having the dress sewn.

Date of experience: May 5, 2021
aff j. JustFashionNow Rep
over a year old

Thanks for your support and understanding. We will try our best to improve our service and provide you the better shopping experience.


Cute things, buying for my daughter
April 5, 2021
Previous review

Cute things, buying for my daughter.

Date of experience: April 5, 2021
Arizona
1 review
0 helpful votes
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Just too long to get things
June 5, 2021
Updated review

Debit Card would not go through had to use a credit card

Date of experience: May 5, 2021
aff j. JustFashionNow Rep
over a year old

We will try our best to improve our efficiency and provide you the better shopping experience.


Debit Card would not go through had to use a credit...
May 6, 2021
Previous review

Debit Card would not go through had to use a credit card

Date of experience: April 5, 2021
GB
1 review
0 helpful votes
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Good website!
June 5, 2021

I loved making my first online order with this website, I bought shorts, a blouse and a dress, the quality is very good and the prices are worth it as they are very cheap.

Date of experience: May 5, 2021
Texas
1 review
1 helpful vote
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Clothing
June 5, 2021
Updated review

Didn't like the material or size. Very difficult to return. Will never order from this company again

Date of experience: May 5, 2021
aff j. JustFashionNow Rep
over a year old

We had contacted you through email, pls check. We will try our best to improve our service and provide you the better shopping experience.


Easy to select and order what I was looking for
April 5, 2021
Previous review

Easy to select and order what I was looking for.

Date of experience: April 5, 2021
California
1 review
1 helpful vote
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Returns and exchanges
June 5, 2021
Updated review

Beautiful clothing, wonderful sales! Unhappy with return and exchange policies to China regarding several fees that nearly exceed the price I paid. It's a waisted cost to me.

Date of experience: May 5, 2021
aff j. JustFashionNow Rep
over a year old

We will try our best to improve our service and provide you the better shopping experience.


Beautiful clothing, great chat assistance, wonderful...
March 30, 2021
Previous review

Beautiful clothing, great chat assistance, wonderful sales!

Date of experience: March 29, 2021
New Jersey
1 review
0 helpful votes
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Confused!
May 5, 2021
Updated review

I checked on "no", but it did not register. I hit "yes" in error and it did register. I ordered two items, one did arrive, the other has not.
They did send a tracking notice the other day, but it is stuck on the first place.
I am concerned about the fabric used in the first item. Waiting to see if the second is different before I consider ordering again.

Date of experience: May 5, 2021

First time
April 5, 2021
Previous review

First time.

Date of experience: April 5, 2021
Canada
2 reviews
0 helpful votes
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Casual shirt
May 5, 2021
Updated review

Easy. Product is as described. I like it very much.

Date of experience: May 5, 2021

Easy
February 22, 2021
Previous review

Easy.

Date of experience: February 22, 2021

Great
February 9, 2021
Previous review

Great

Date of experience: February 8, 2021
Canada
1 review
0 helpful votes
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So far... so good
May 5, 2021
Updated review

It was good. A little long to get the order though.

Date of experience: May 5, 2021

Great variety
April 4, 2021
Previous review

Great variety. Hope the quality is ok.

Date of experience: April 4, 2021
Oklahoma
1 review
0 helpful votes
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I had gotten a code for subscribing of 15% off and you sent a code to my email. I was using it but something happened while I was trying to place my order and I had to start all over again and I lost the 15% off

Date of experience: May 5, 2021
aff j. JustFashionNow Rep
over a year old

As I checked, you had applied other coupon code to this order, each order can only enjoy one code. Hope for your understanding.


I had gotten a code for subscribing of 15% off and...
May 5, 2021
Previous review

I had gotten a code for subscribing of 15% off and you sent a code to my email. I was using it but something happened while I was trying to place my order and I had to start all over again and I lost the 15% off

Date of experience: April 5, 2021
Michigan
1 review
0 helpful votes
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Long Delivery time
May 5, 2021
Updated review

Took a long time to get the order, but it got here.

Date of experience: May 5, 2021

Looking for hummingbird earrings
April 5, 2021
Previous review

Looking for hummingbird earrings

Date of experience: April 5, 2021
Canada
3 reviews
0 helpful votes
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WORST COMPANY TO BUY FROM
June 4, 2021

The pictures online do not represent what the clothes actually look like. They don't like returns. Only offer 15% discount to keep them.

Date of experience: May 5, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. I will forward your problem to our staff and provide you better shopping experience.

New Jersey
1 review
0 helpful votes
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Delivery was prompt. Only positive. Necklace clasp would not open... Many problems...

Date of experience: May 5, 2021

SO FAR IT IS GOOD...
April 5, 2021
Previous review

SO FAR IT IS GOOD... ANXIOUS TO SEE THE QUALITY AND SIZING OF THE MERCHANDISE

Date of experience: April 5, 2021
Texas
1 review
0 helpful votes
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Received damaged product
May 5, 2021
Updated review

My initial email to you referenced a pink organizer that was received damaged and broken. I referenced the order on the initial email. Please send out another pink organizer. Thank you.

Date of experience: May 5, 2021

Shopping is a breeze
April 5, 2021
Previous review

Shopping is a breeze.

Date of experience: April 5, 2021
South Dakota
1 review
0 helpful votes
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Would be nice if free shipping would be included ordering. What is your return policy?

Date of experience: May 5, 2021
aff j. JustFashionNow Rep
over a year old

I will forward your problem to our staff and provide you better shopping experience.


Would be nice if free shipping would be included ordering
April 4, 2021
Previous review

Would be nice if free shipping would be included ordering. What is your return policy?

Date of experience: April 4, 2021
Arizona
1 review
0 helpful votes
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CHEAP
June 4, 2021

WHAT I BROUGHT WAS A DRESS. IT WAS THE SAME DESIGN THAT THE MODEL ONLINE WAS WEARING BUT APPARENTLY IN A SAME DRESS BUT MADE OUT OF DIFFERENT MATERIAL. WHAT I RECIEVED WAS CHEAP THIN DRESS WHICH I PROBABLY WILL NOT BE WEARING LOOKS AWFUL. UNABLE TO SEND BACK BECAUSE YOU PAY TO RETURN PER NOTE IN PACKAGE.

DISGUSTED

Date of experience: May 5, 2021
aff j. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.

Nevada
1 review
0 helpful votes
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I had a lot of trouble with the website. I ordered 1 size on 3 items and received 2 correct and 1 incorrect. Will not order again

Date of experience: May 5, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. Pls email us the photos of wrong size item so that we can handle the issue in proper manner.


Love your products
April 4, 2021
Previous review

Love your products

Date of experience: April 4, 2021
Colorado
1 review
0 helpful votes
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Slow Delivery/Bad Quality
May 5, 2021
Updated review

So far, so good. Easy to place order. However, it took over a month to receive the order and the item I ordered looked very little like the picture online, and I was very disappointed with the quality of the fabric and the construction,

Date of experience: May 4, 2021

So far, so good
April 3, 2021
Previous review

So far, so good. Easy to place order.

Date of experience: April 2, 2021
California
1 review
0 helpful votes
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Nice Products
May 4, 2021
Updated review

Love so many of your women's tops! I ordered 7, placed the order, got free shipping, then saw one more top to order so I did. Sadly, I did not see it in time to include it with my larger order so I have to pay shipping on that one! Bummer!

Date of experience: May 4, 2021

Love so many of your women's tops!
April 4, 2021
Previous review

Love so many of your women's tops! I ordered 7, placed the order, got free shipping, then saw one more top to order so I did. Sadly, I did not see it in time to include it with my larger order so I have to pay shipping on that one! Bummer!

Date of experience: April 4, 2021
New Mexico
2 reviews
0 helpful votes
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Not all as it seems
May 4, 2021
Updated review

I like your website. I do not like your animated ads. All that flashing and activity gives me a headache. Please do not show animated ads to me anymore.

Date of experience: May 4, 2021

I like your website
January 10, 2021
Previous review

I like your website. I do not like your animated ads. All that flashing and activity gives me a headache. Please do not show animated ads to me anymore.

Date of experience: January 9, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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