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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Canada
1 review
1 helpful vote
Follow Kristina A.
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I ordered shoes from Just Fashion now. The shoes I was sent are not the same as their online advertising. The quality was terrible. They also did not fit. I requested a refund. The refund process is the most complex I have every heard of... send them back to China at my cost, take pictures of the envelope they are in, the envelope contents, etc. Since the product ad was misleading, I thought that Just Fashion Now would choose to resolve this matter in a way that did not require me to jump through hoops, since the misleading advertising was their responsibility. I was wrong. They offered me 15% refund. After that they ignored my emails. I would never buy from the again nor recommend them to anyone I know.

Date of experience: May 7, 2021
aff j. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.We will try our best to improve our service and provide you the better shopping experience.

South Carolina
1 review
0 helpful votes
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Delivery is terrible
June 6, 2021
Updated review

The clothing I bought was fine it's just that the delivery is terrible. I waited for a month and a half to get my clothing.

Date of experience: May 7, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. We will try our best to improve our service and provide you the better shopping experience.


Wonderful experience
May 3, 2021
Previous review

Wonderful experience

Date of experience: April 3, 2021
Australia
1 review
0 helpful votes
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Not Sure
May 7, 2021
Updated review

I loved the site, easy to find what I was looking for. I did a second order before I received the first order and I was sorry that I did. The display photos were very different to the clothing that I received. It was my own fault for the second order, I should have waited for the first delivery to arrive, but I was so exited with what I thought I was going to receive. The material that the garments was made from was not what I though I purchased. I still love the colors but not the materials that the garment are made from. Your service is great, I have no complaints regarding that.

Date of experience: May 7, 2021

I just really love browsing and buying from this site
April 7, 2021
Previous review

I just really love browsing and buying from this site

Date of experience: April 6, 2021
Georgia
1 review
0 helpful votes
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My Experience was not good. The things did not fit arm were tight, not to size, returning 3 items. Hope it does not take as long to refund as it did to get the items to me.

Date of experience: May 6, 2021
aff j. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.We will process full refund to you once we receive your return package successfully.


Liked too many things
April 6, 2021
Previous review

Liked too many things. Will have to wait to see what the quality is.

Date of experience: April 6, 2021
Canada
1 review
0 helpful votes
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I was disappointed they didn't fit. I followed the measurements. But, I should've went down a size.

Date of experience: May 6, 2021

Good Selection and good sale price. Looking forward...
April 6, 2021
Previous review

Good Selection and good sale price. Looking forward to receiving my order.

Date of experience: April 6, 2021
Texas
1 review
0 helpful votes
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Ordered new dresses
May 6, 2021
Updated review

First time to order. It was very easy. I ordered extra large but next time will order large. The clothes are a good quality but a little larger in size. They are don't need ironing. They are a little bigger in size. Hope this helps someone.

Date of experience: May 6, 2021

First time to order
April 6, 2021
Previous review

First time to order. It was very easy and I enjoyed it. Can't wait to get my order back.

Date of experience: April 6, 2021
California
1 review
0 helpful votes
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I ordered shoes; they arrived fairly quickly & fit & look as advertised. What's not to love?

Date of experience: May 6, 2021

I won't have a valid OPINION until I receive merch...
April 6, 2021
Previous review

I won't have a valid OPINION until I receive merch and evaluate - the website seems to work fine.

Date of experience: April 6, 2021
District of Columbia
1 review
0 helpful votes
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New Customer
June 5, 2021
Updated review

The clothes did not fit properly for me. The sizes were all too small. A XXL fits like a medium and the 3XL fits like a large. Material was very thin. The order took way too long to arrive!

Date of experience: May 6, 2021
aff j. JustFashionNow Rep
over a year old

We advise u to use “guide size” to decide your ideal size, because size varies between our items.We will try our best to improve our service and provide you the better shopping experience.


Great
April 4, 2021
Previous review

Great

Date of experience: April 4, 2021
Wisconsin
1 review
2 helpful votes
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Feedback
May 6, 2021
Updated review

Love the selections! Website a little problem understanding registration. It took a long time to get complete order.the shirt I wanted most was good quality but way too small for XL. One shirt the quality was poor. No finished sleeves or bottom. The dress I bought for a wedding is too casual and some flowers look like dye mistakes right in the center of a white area. Returns seem hard to do.

Date of experience: May 6, 2021

Love the selections!
April 5, 2021
Previous review

Love the selections! Website a little problem understanding registration and didn't know how to delete extra quantity. So had to reorder from start.

Date of experience: April 4, 2021
Mississippi
2 reviews
0 helpful votes
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Frustrating
June 5, 2021
Updated review

It wouldn't take my primary card and then my secondary card. It finally took my secondary card after multiple attempts. It would not send me a return label to exchange clothes. I was giving it as a gift and they didn't fit They were going to have to pay for their return

Date of experience: May 6, 2021
aff j. JustFashionNow Rep
over a year old

Just confirm if you would like to keep the items and accept 20% cash refund? Pls let us know your decision through email.


It wouldn't take my primary card and then my secondary...
May 6, 2021
Previous review

It wouldn't take my primary card and then my secondary card. It finally took my secondary card after multiple attempts

Date of experience: April 6, 2021
Ohio
3 reviews
0 helpful votes
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Seizing
May 6, 2021
Updated review

Once I learned the sizing. I have been looking at your beautiful clothes every day.

Date of experience: May 6, 2021

Love the colors!
April 5, 2021
Previous review

Love the colors!

Date of experience: April 5, 2021
Canada
1 review
0 helpful votes
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Disappointed
June 5, 2021
Updated review

Weird how same style of item in a different pattern in the catalogue is sized different. I ordered all my items in different sizes because I went by the bust size of 42", yet 1/2 the stuff I got was to large.

Date of experience: May 6, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. We will try our best to improve our service and provide you the better shopping experience.


Weird how same style of item in a different pattern...
April 6, 2021
Previous review

Weird how same style of item in a different pattern is sized different

Date of experience: April 5, 2021
GB
1 review
0 helpful votes
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Accidentally came across this website when I got to the point of frustration when I couldn't find clothing suitable for my size on the internet. What I love about this website is not only the slimmer person, but it also gives an idea of ​​the garment for a larger size.

Date of experience: May 6, 2021
Wisconsin
1 review
0 helpful votes
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Disappointed with entire order.
May 6, 2021
Updated review

Order took too long to arrive, the sizes are not true to that of the American size chart. And the fabric looks so clean and crisp in the photos, and is very clingy in real life. And I did not order some of the items that I received, they are substitutes. Very disappointed. Good Will... you are about to receive a $300.00 plus order... never worn. I thought we were ordering from American made... Lesson learned.

Date of experience: May 6, 2021

Fun...
March 31, 2021
Previous review

Fun... need to offer a few more camis though.

Date of experience: March 31, 2021
New York
1 review
0 helpful votes
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Happy
May 6, 2021
Updated review

Pleased, ordering was easy all items were delivered. Have not worn anything, yet.

Date of experience: May 6, 2021

Very pleased
April 6, 2021
Previous review

Very pleased

Date of experience: April 5, 2021
Canada
1 review
41 helpful votes
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Poor Quality Products
June 5, 2021
Updated review

Every piece of clothing that I ordered was very cheap and did not look like the pictures on-line. I will be returning every single item for a refund. Your website is very difficult to navigate!
Now, on May 6th, I GET NO RESPONSE to my asking for a return label - you are just ignoring me - I have the products here just sitting in the same bag waiting for a return label to send all of them back. I will never wear them.

Date of experience: May 6, 2021
aff j. JustFashionNow Rep
over a year old

We had sent you the return address through email.We will process full refund to you once we receive your return package successfully.


Poor Quality Products
May 22, 2021
Previous review

Every piece of clothing that I ordered was very cheap and did not look like the pictures on-line. I will be returning every single item for a refund. Your website is very difficult to navigate!
Glendyne J. Monreal

Date of experience: April 21, 2021
District of Columbia
1 review
0 helpful votes
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Beautiful clothes! But some fit too big and others (by the same label and same size) fit too small

Date of experience: May 6, 2021

Beautiful clothes!
April 6, 2021
Previous review

Beautiful clothes!

Date of experience: April 6, 2021
South Carolina
1 review
0 helpful votes
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Not great sizing
June 5, 2021
Updated review

I was excited to get the pieces. It did take quite a long time. And not one of them fit.

Date of experience: May 6, 2021
aff j. JustFashionNow Rep
over a year old

We advise u to use “guide size” to decide your ideal size, because size varies between our items. Size guide with detailed measurement is included on each product page. We will try our best to improve our service and provide you the better shopping experience.


If the necklace is available the model wears out a...
April 6, 2021
Previous review

If the necklace is available the model wears out a link to it please

Date of experience: April 6, 2021
Virginia
1 review
0 helpful votes
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Buyer Beware
June 5, 2021
Updated review

Dress order is completely unsatisfactory and return provision is such that the purchaser might as well swallow the cost of the item and move on. I will never order from this website again.

Date of experience: May 6, 2021
aff j. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.


Website is not easy to maneuver around when looking...
May 6, 2021
Previous review

Website is not easy to maneuver around when looking for a particular type of item

Date of experience: April 6, 2021
Ohio
1 review
0 helpful votes
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Still waiting
June 5, 2021
Updated review

Waiting to see if they look as good in real as in the photos. I have received most of my order and am not pleased. I had intended them as gifts but am sorely disappointed.

Date of experience: May 6, 2021
aff j. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.


Waiting to see if they look as good in real as in the...
April 5, 2021
Previous review

Waiting to see if they look as good in real as in the photos

Date of experience: April 5, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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