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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I ordered shoes from Just Fashion now. The shoes I was sent are not the same as their online advertising. The quality was terrible. They also did not fit. I requested a refund. The refund process is the most complex I have every heard of... send them back to China at my cost, take pictures of the envelope they are in, the envelope contents, etc. Since the product ad was misleading, I thought that Just Fashion Now would choose to resolve this matter in a way that did not require me to jump through hoops, since the misleading advertising was their responsibility. I was wrong. They offered me 15% refund. After that they ignored my emails. I would never buy from the again nor recommend them to anyone I know.
The clothing I bought was fine it's just that the delivery is terrible. I waited for a month and a half to get my clothing.
Sorry for the inconvenience caused. We will try our best to improve our service and provide you the better shopping experience.
I loved the site, easy to find what I was looking for. I did a second order before I received the first order and I was sorry that I did. The display photos were very different to the clothing that I received. It was my own fault for the second order, I should have waited for the first delivery to arrive, but I was so exited with what I thought I was going to receive. The material that the garments was made from was not what I though I purchased. I still love the colors but not the materials that the garment are made from. Your service is great, I have no complaints regarding that.
I just really love browsing and buying from this site
My Experience was not good. The things did not fit arm were tight, not to size, returning 3 items. Hope it does not take as long to refund as it did to get the items to me.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.We will process full refund to you once we receive your return package successfully.
Liked too many things. Will have to wait to see what the quality is.
I was disappointed they didn't fit. I followed the measurements. But, I should've went down a size.
Good Selection and good sale price. Looking forward to receiving my order.
First time to order. It was very easy. I ordered extra large but next time will order large. The clothes are a good quality but a little larger in size. They are don't need ironing. They are a little bigger in size. Hope this helps someone.
First time to order. It was very easy and I enjoyed it. Can't wait to get my order back.
I ordered shoes; they arrived fairly quickly & fit & look as advertised. What's not to love?
I won't have a valid OPINION until I receive merch and evaluate - the website seems to work fine.
The clothes did not fit properly for me. The sizes were all too small. A XXL fits like a medium and the 3XL fits like a large. Material was very thin. The order took way too long to arrive!
We advise u to use “guide size” to decide your ideal size, because size varies between our items.We will try our best to improve our service and provide you the better shopping experience.
Love the selections! Website a little problem understanding registration. It took a long time to get complete order.the shirt I wanted most was good quality but way too small for XL. One shirt the quality was poor. No finished sleeves or bottom. The dress I bought for a wedding is too casual and some flowers look like dye mistakes right in the center of a white area. Returns seem hard to do.
Love the selections! Website a little problem understanding registration and didn't know how to delete extra quantity. So had to reorder from start.
It wouldn't take my primary card and then my secondary card. It finally took my secondary card after multiple attempts. It would not send me a return label to exchange clothes. I was giving it as a gift and they didn't fit They were going to have to pay for their return
Just confirm if you would like to keep the items and accept 20% cash refund? Pls let us know your decision through email.
It wouldn't take my primary card and then my secondary card. It finally took my secondary card after multiple attempts
Once I learned the sizing. I have been looking at your beautiful clothes every day.
Weird how same style of item in a different pattern in the catalogue is sized different. I ordered all my items in different sizes because I went by the bust size of 42", yet 1/2 the stuff I got was to large.
Sorry for the inconvenience caused. We will try our best to improve our service and provide you the better shopping experience.
Weird how same style of item in a different pattern is sized different
Accidentally came across this website when I got to the point of frustration when I couldn't find clothing suitable for my size on the internet. What I love about this website is not only the slimmer person, but it also gives an idea of the garment for a larger size.
Order took too long to arrive, the sizes are not true to that of the American size chart. And the fabric looks so clean and crisp in the photos, and is very clingy in real life. And I did not order some of the items that I received, they are substitutes. Very disappointed. Good Will... you are about to receive a $300.00 plus order... never worn. I thought we were ordering from American made... Lesson learned.
Pleased, ordering was easy all items were delivered. Have not worn anything, yet.
Every piece of clothing that I ordered was very cheap and did not look like the pictures on-line. I will be returning every single item for a refund. Your website is very difficult to navigate!
Now, on May 6th, I GET NO RESPONSE to my asking for a return label - you are just ignoring me - I have the products here just sitting in the same bag waiting for a return label to send all of them back. I will never wear them.
We had sent you the return address through email.We will process full refund to you once we receive your return package successfully.
Every piece of clothing that I ordered was very cheap and did not look like the pictures on-line. I will be returning every single item for a refund. Your website is very difficult to navigate!
Glendyne J. Monreal
Beautiful clothes! But some fit too big and others (by the same label and same size) fit too small
I was excited to get the pieces. It did take quite a long time. And not one of them fit.
We advise u to use “guide size” to decide your ideal size, because size varies between our items. Size guide with detailed measurement is included on each product page. We will try our best to improve our service and provide you the better shopping experience.
If the necklace is available the model wears out a link to it please
Dress order is completely unsatisfactory and return provision is such that the purchaser might as well swallow the cost of the item and move on. I will never order from this website again.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
Website is not easy to maneuver around when looking for a particular type of item
Waiting to see if they look as good in real as in the photos. I have received most of my order and am not pleased. I had intended them as gifts but am sorely disappointed.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
Waiting to see if they look as good in real as in the photos
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.We will try our best to improve our service and provide you the better shopping experience.