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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I followed the site's sizing guide because I know items can run small. 2 of the items I received were so large that I am not sure they can even be altered. They did say they will refund me some money to cover some of the alterations that needs to be done. I do not like that a lot of their items are polyester! I make sure to read the fabric content now before I order!
Over all good but I do not like that a lot of your items are polyester!
I read reviews and didn't set high expectations so wasn't extremely shocked.
Pros:
Sizes are as described, if you measure and order accordingly it matches.
Good information on when shipping happened and follow up to confirm receipt.
Some tops I ordered was nice and useful and great for the price.
Cons:
Some pieces are so bad from print/design perspective it is not something I would ever use
The materials used in fabric is not openly published, it just says Cotton blend. You don't know what percentage is cotton, or others like polyester.
It took a while to arrive but most of the delay was within the country not arriving from China.
Basically it looks like pictures taken from Fashion material and both print and model copied. Pictures you see to order is generally vey different than what you receive. It is like a poor quality photocopy with low resolution, so be aware of what you are ordering and set your expectations accordingly for the price point.
Scrolling and going back and forth was not easy
I had trouble navigating from the email to actual order form.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
I had trouble navigating from the email to actual order form.
One looked too big so I ordered a smaller one just like it.
Easy to navigate the website and found beautiful designs. The blouses were all very muted vs the appearance in the website ads but most problematic is that all of the blouses seem to be inherently wrinkled. The wrinkles do not completely come out in washing, dry cleaning, or steaming. It's almost slightly puckered like seersucker and makes the pieces look sloppy.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Easy to navigate the website and found beautiful designs. Excited to see the products!
Easy to order and good value. Hope they do not come from a sweat shop.
No customer service representative contacted me to help me send the clothes back so I contacted my credit card company to represent me.
Our representative has contacted you by email and sent you return label, please check our inbox or spambox. Hope we can find a better solution for this case.
Please check your spambox and put our email address to white list
I am concerned about sizing as I did not understand the chart. Hopefully returns are easy.
The dress is nice but it is too small and that is the whole problem. I need the next size up, taking this one to the dressmaker didn't help, it has small seams that will not allow the dress to be engineered to a larger size!
It couldn't have been easier, hope everything is as described.
Sizing is ALL OVER the place, a 2X in one style is not the same in other styles. I wear a size 14/16. The pants were all too small and the one dress way too big. The item I just received is the wrong dress. Three of the polyester dresses were just plain trash. The fabric is stiff and hard like a banner or flag or Halloween costume. The clothes look nothing like the photos. The linen is very thin and cheap. Another dress, a linen one was wrong color. Two of the polyester dresses were just a printed design but they looked like a costume. The tee shirts were just acceptable, but one easily perspires in them.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
We recommend you use "Size Guide" to better determine your ideal size, because sizing varies between our items.
"Size Guide" with detailed product measurements is included on each product page. As a note, these are measurements for item itself. You can compare these measurements to similar pieces you already own.
Be sure to check the measurements provided online for each item advertised as comparing them to yours to insure a better fit.
Please don't hesitate to contact us by email or chat if you need to return your order. We stay always at your service.
The clothes were great. The shipping a little slow. Otherwise, I'll be back.
Liked it so far. First time. We shall be back if thinks measure up.
Not everything I ordered was shipped. Sizes are not for Americans, most are cut too small. Photo does not look like item shipped and cheap, thin, quality. Items shipped have different numbers on the shipping page and the bags they come in do not have the numbers that are on the purchase slip, none of the numbers match up.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
Our representative has contacted you by email regarding your return request, please check our inbox or spambox. Hope we can find a better solution for this case.
Please check your spambox and put our email address to white list [email protected]
When I added my purchase up the total was $371.91 before the discount but you showed total to be $20 more. Why? Also, it would be helpful if I could have in put the page number I left off on instead of having to click on each page. Thanks,
J attend de recevoir mes commandes pour commander encore
Les informations de suivi de votre colis confirment la livraison et si vous ne parvenez pas à localiser le colis livré:
1. Renseignez-vous auprès des voisins et des membres de la famille
2. Regardez autour du lieu de livraison
3. Vérifiez l'avis de tentative de livraison
J attend de recevoir mes commandes pour commander encore
I bought a gift blouse for my sister on this website, I am very excited because it arrived very quickly and everything was according to specifications, the customer service was very active and very timely. As for the blouse, it was super classy and fit the measurements.
Easy to shop, would shop again. Good verity on merchandise.
Easy, quick, and nice selection of merchandise.
Most items do not describe the item especially what the item is made of!
But it was a very BAD experience will not be buying from this company again!
We are sorry for this inconvenience. Our representative has contacted you by email, please check our inbox or spambox. Hope we can find a better solution for this case.
Most items do not describe the item especially what the item is made of!
But overall is a good experience!
I like the styles, the free shipping was a bonus. I think if you have an estimated ship date upon the ordering being placed I would have given 5 stars. Everything was great, and I appreciate replies to my inquiries.
I like the styles, the free shipping was a bonus.
I like the selections of the tops and the prices. My size is also available. I wish it didn't take so long to get it to my home
I like the selections of the tops and the prices. My size is also available. I wish it didn't take so long to get it to my home
Received order for multiple items, each and every one was made of 100% polyester after stating cotton or cotton blend, embroidered items were "prints" of the embroidery, extremely cheap construction and fabric. Returning is a nightmare and basically impossible, saying items are not eligible for return even after contacting the company day of package arrival and multiple emails - complete fraud
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Please don't hesitate to contact us by email [email protected] or online chat if you have got any question. Hope we can find a better solution.
Thanks to this online boutique for its wide variety of clothes, even things you don't even know you need until you see them: P great quality and great values too! Well, even when the products don't suit you, there are return and exchange policies!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.