On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I have received all but one of my items that I ordered. They are beautiful and very
Affordable. I had ordered some of them to wear to a wedding two weeks later and
My order didn't come in. Had I know they were coming from China, I would have
Picked something else to wear. The order took a month to get to me. Still very
Beautiful and I'm pleased with what I bought, just needed it all sooner. VC
Love the pictures. Easy to navigate. Great job. Thanks so much.
Online your clothes look really good…. Of course most of the photos are of skinny models!
I've never ordered clothes online before, and won't do so again. If you order the cotton/linen(for coolness), they are very wrinkled. Then if you order the plus sizes, they vary so much in size they're either too big and baggy or too skimpy! This long dress I chose was ok…. So I'll keep it, because returns are more expensive than the buying!
You have such a great selection... it's hard to choose!
Was not able to choose a lower shipping rate. Also, one of the t-shirts was labelled 2x but was smaller than all the other 2x's so much have been mislabelled. Also, the black sleeveless was not as shown in the picture. I wanted a lower V.
Was not able to choose a lower shipping rate
I love this online clothing shopping website! They have excellent customer service and they deliver everything on time!
It would be of great help to be able to retrieve quickly/easily what we remove and then regret having removed. To recover the removed item is long. It would be convenient to have those items easily available, especially when looking for free shipping.
It would be of great help to be able to retrieve quickly/easily what we remove and then regret having removed. To recover the removed item is long. It would be convenient to have those items easily available, especially when looking for free shipping.
Thank you for the discount, it is what made me to make my purchase.
Thank you for the discount, it is what made me to make my purchase.
Beautiful Web site, however I ordered about 12 teeshirts in size 3X and everyone of them is too small. The size is really more like XL. This may be because they came from outside of US. It is too much trouble to send them all back so I am at a loss.
Sorry for the inconvenience. Sizes of different items differ. There is the corresponding detailed measurements for the specific size in the product detailed. You could compare them with your measurements.
I ordered large because I was afraid it would all be really small. It wasn't. The large size I received was really extra large. Each an every item.
Also, they use odd fabrics that are just weird. The tees say cotton mix, but it just feels like polyester.
To return items is greatly discouraged. They have you mail them back to China at your expense. They encourage you to take a 15% payback and keep the clothes.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
It could have been a little easier. The shipping took quite a while. I was aware of it. The customer service and emails were very prompt and detailed. I appreciated that. Thankyou.
Thanks for your feedback! We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Well it was easy to order, now I hope that the Clothes look good.
Well it was easy to order, now I hope that the Clothes look good.
Items look good. We'll see how they work!
The tops look small in the body but very long arms.
Have not been able to try on yet.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
Please don't hesitate to contact us by email or chat if you have got any question about return. We stay always at your service.
Items in this order took a while... like almost 4 weeks for one but the company was always in touch about it so I knew to keep waiting.
Clothing seems to look good and reviews are good. Usually like free shipping but with the discount codes, it's O. K.
No information given on just what "Pre-sale" means to me. Does it mean I have to wait longer to receive the product? Also, I need to receive this order very quickly, yet I am not afforded the opportunity to pay extra for express delivery! Why is that? I need to receive these products in 30 days or less! Please write me back to tell me when I can expect delivery please. If after 30 days, please refund my money and cancel my order! I have yet to receive my other orders from two weeks ago, and from what I can tell, they have not been shipped, just shipping container number has been assigned only? Please let me know something ok.
Please note your first 3 orders have all been delivered. For your fourth order, we'll urge our shipping department to ship the remaining item as soon as possible, once the item (s) in your order have been shipped, we will notify you of the tracking number. But if the order is not shipped before the desired limit, you can contact us again for cancellation.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
Please don't hesitate to contact us by email or chat if you have got any question about return. We stay always at your service.
No information given on just what "Pre-sale" means to me. Does it mean I have to wait longer to receive the product? Also, I need to receive this order very quickly, yet I am not afforded the opportunity to pay extra for express delivery! Why is that? I need to receive these products in 30 days or less! Please write me back to tell me when I can expect delivery please. If after 30 days, please refund my money and cancel my order! I have yet to receive my other orders from two weeks ago, and from what I can tell, they have not been shipped, just shipping container number has been assigned only? Please let me know something ok.
HOPE ITEMS ARE AS NICE AS THEY ARE PICTURED, THEY ARE... JUST TOOK TO LONG TO GET HERE AND I AM NOT REAL THRILLED WITH THE FABRIC
HOPE ITEMS ARE AS NICE AS THEY ARE PICTURED
Order form jumps around... hard to use but I am going to try!
Order form jumps around... hard to use but I am going to try!
I received the items, but I am returning some of them. They are not the as the ones in the pictures.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
I liked it all except for always having to go back to the beginning when browsing. However, I think the clothes and their beautiful designs… chic!
I didn't like to have to go back to the beginning when I was looking.
Thanks. I am very satisfied with my online purchase here. Good quality shirt, comfortable and easy to wash, the website is very easy to navigate. I am very impressed with the prompt delivery.
Loved the photo... do not like the actual garment. Buyer beware.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Loved the photo... do not like the actual garment. Buyer beware.
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.