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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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It took over 30 days to receive one shirt, then when I received it, it was too small. According to the sizing chart, it appeared to run large, nope, not at all. Waited a long time to get something that doesn't fit.
Thank you for the opportunity for feedback. Will not order again. It takes too long to scroll through the many T-shirts. It would be nice to have a filter option for sleeve length, color, etc. Shipping cost should be calculated before finalizing order. The sizing information for each shirt proved inaccurate after items were received. Fiber content should be specified more clearly: cotton blend should explain the amount of cotton vs whatever it is blended with. Fabric is 65 percent polyester, pills easily, and says Dry Cleaning Recommended. Design on one shirt was very blurred.
I will forward your problem to our staff and provide you better shopping experience.
Thank you for the opportunity for feedback. It takes too long to scroll through the many T-shirts. It would be nice to have a filter option for sleeve length, color, etc. To avoid surprises, shipping cost should be calculated before finalizing order. The sizing information for each shirt is a welcome find. Many sites depend on a single size chart with no allowance for difference in manufacture. Fiber content should be specified more clearly: cotton blend should explain the amount of cotton vs whatever it is blended with.
Your merchandise was to small, but I did like it, would buy it again in the size.
We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will try our best to improving our products and services.
Love your merchandise, always satisfied with what I buy from you.
I'm a true 7, have been my entire adult life. Neither of the sandals I bought fit. And somehow they're also uncomfortable while being slightly too big. Make sure you read the material of the dresses. I bought a few for summer while WFH and they turned out to be polyester, so not cool in an un-air-conditioned house. My own fault.
It was hard to pare my shopping cart down to my budget, so many cute clothes.
The experience is very bad. The return process is a joke. They do not want you to return the irems. Online it was stated that the return process is suppost to be easy. Well it is not. The place you return your items is in China and yoju have to pay for the return postage.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
All the clothes here are perfect, good fabric, measurements and everything is according to what is reported on the website.
The material was synthetic, not nice on your skin. It was not embroidered, but printed. The cut was wrong: too deep in the decollete, too large in the shoulders, too tight at the waist, too long too. The long back was white, looked like a pyjama top. Look and feel very cheap. I can't wear that.
Of course the price was low.
To send it back would have added another $13, I was offered $2 to keep it.
I suggested $12, too high, they finally gave me $4, how great of them!
All in all, you will end up a loser, and they, winners. You are warned.
Don't trust the pics.
I won't make that mistake again.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
It's ok, price keeps fluctuating... I hope the size is correct and the product is of high quality
Ordered 2 tops. Both were suppossed to be 2x. One is more like an L, too small, the other fits but has a pink stain one the sleeve. They charge way too much for shipping. The material is CHEAP! I as very disappointed! Would not recommended
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
I love this online store. Great variety at a good price. The t-shirt and the sweatshirt are beautiful. Recommended 100%
I ordered my clothes in the next size up from what I normally wear and the clothes were way too tight!
I don't think I will order again.
I like the variety of clothes, they are beautiful.
It took forever to get the orders then nothing fit correctly. Most everything ran way too small.
Enjoyed shopping just wish it take so long to ship. Still waiting on first order to ship.
To begin with, that the sweater you buy here is of excellent quality: nowhere, no thread, all lines are perfectly executed. I took the amount of M, it was also excellent. I will wear it with jeans and a jacket when it's cold, and with a dress when it's hot.
Spent unnecessary time trying to get order placed correctly. Placement of Order #*** in the amount of $**** was successful. Signed out, returned to email & find same products with DIFFERENT CODE for LOWER PRICE. I am in the process of re-placing my first order for the different code & lower price (duh)!
IF I HAVE NOW PLACED A 2ND ORDER - ***PLEASE CANCEL THE FIRST ORDER ### and KEEP 2nd order ####***
This necessity of placing the same order twice to get the better price is ridiculous! Numerous [saved] emails back & forth later...
We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will try our best to improving our products and services.
Spent unnecessary time trying to get order placed correctly. Placement of Order #HBC02843267 in the amount of $97.68 successful. Signed out, returned to email & find same products with DIFFERENT CODE for LOWER PRICE. I am in the process of re-placing my first order for the different code & lower price (duh)!
IF I HAVE NOW PLACED A 2ND ORDER - ***PLEASE CANCEL THE FIRST ORDER #HBC02843267 and KEEP 2nd order #HBC02843284***
This necessity of placing the same order twice to get the better price is ridiculous!
The site was easy to navigate with lots of really amazing items that I'll definitely be back for if my purchase goes well. Shipping cost was a bit of a surprise, but if the items are as nice in reality as they look on the screen it'll be worth it.
My one update for my review since seeing the product is that the 3x is a little small compared to other sites 3x. I like a really baggy top, I layer tops, and I like to be able to dry them without the issue of shrinking so I go for the biggest size available. It fits okay, but compared to other 3x I have it was notably smaller. Hoping it survives the dryer.
The site was easy to navigate with lots of really amazing items that I'll definitely be back for if my purchase goes well. Shipping cost was a bit of a surprise, but if the items are as nice in reality as they look on the screen it'll be worth it.
Ordering was easy but the sizes are not true. Nothing I ordered fit and I ordered both 2X and 3X. I measured according to the chart but items did not fit.
Webpage is not very easy to navigate.
Cute items but not as they look. Items also run big with very little shaping
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
If there is any problem, pls visit our site and click "contact us" to submit your message. We will get back to you and take care of it for you ASAP.
Your items are beautiful. I find the shipping costs far too high. I removed item for myself & got just the one as gift for my d-i-l. Still shipping too high. I'll limit my shopping from JustFashionNow. Thanks.
Your items are beautiful. I find the shipping costs far too high. I removed item for myself & got just the one as gift for my d-i-l. Still shipping too high. I'll limit my shopping from JustFashionNow. Thanks.
It was okay. You need to show back images of clothing, not just the fronts.
Sorry for all the inconvenience caused. If there is any problem, pls visit our site and click "contact us" to submit your message. We will get back to you and take care of it for you ASAP.
It was okay. You need to show back images of clothing, not just the fronts.
Lots of choice and very good pricing. Proof will be in the pudding as they say
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Lots of choice and very good pricing. Proof will be in the pudding as they say
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for the inconvenience caused. We will try our best to improve our service and provide you the better shopping experience.