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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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New York
1 review
0 helpful votes
Follow Sarah L.
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I just had my first problem after buying from them for a while with shipping, I guess because of the pandemic. Customer service was very helpful and quick to respond.

Date of experience: June 16, 2021
Michigan
1 review
0 helpful votes
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Delivery Slow
June 16, 2021
Updated review

Easy to order, slow delivery in separate mailings. Quality is fair and sizes from one blouse to another was very different.

Date of experience: June 16, 2021

It was hard to narrow down categories such as; long...
June 16, 2021
Previous review

It was hard to narrow down categories such as; long sleeves, specific color, tunic length. One had to scroll through all of the many items instead of those of interest.

Date of experience: May 17, 2021
Florida
3 reviews
0 helpful votes
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Do not buy from this company!

I purchased a few things from them, over the last few months. The quality of all of them was not great, but for the price I didn't complain. Recently, however, I purchased a shirt that was so poorly made that the shoulder seams on the actual shirt were half way down the arm, almost to the elbow. If I was built like a gorilla, or a quarterback, with wide shoulders, perhaps it would fit right. The photos of the shirt on their website show shoulder seams where they belong. So clearly they did not send a shirt that matches what they advertised on their website. The shirt is not wearable and there's not enough material for me to have a seamstress move the seams up to where they belong. Then the sleeves would be too short, plus it would cost me around $35 just to make this $18 shirt fit right.

I contacted the company. They offered me a full refund of the $18.86 I paid for the shirt if I spend around $30 more out of my pocket, to ship it to Guangzhou China---not the address on the return label for the company, here in the US. (I paid for it through Paypal so Paypal won't help unless I ship it back using a trackable method of shipping) and then JustFashionNow won't reimburse my shipping expenses to return the shirt and they won't refund the $12.99 shipping I paid to begin with. So I would be out approx. $42.99 in shipping costs, just to get $18.86.

I have been in contact with them numerous times. They offered a 35% credit as an alternative to returning the shirt as a final offer. That is only $6.60! I spent $31.85 including shipping, for a shirt I can't wear. A $6.60 refund is insulting. I'm certainly not going to spend another $30+. It's bad money after good.

They should not do business on Facebook or anywhere else in the USA if they are not prepared to guarantee the quality of their merchandise and make it stress-free to return an item for a FULL refund or exchange-AT THEIR EXPENSE. You get what you pay for---in this case a lot of aggravation.

Date of experience: June 16, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.

Utah
1 review
0 helpful votes
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The online service was very good. Here they were very responsive and answered all my questions quickly and completely.

Date of experience: June 16, 2021
Florida
1 review
0 helpful votes
Follow Mary V.
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Had a beautiful selection to choose from and really did like a lot of your designs.

Date of experience: June 16, 2021
aff j. JustFashionNow Rep
over a year old

Thank you for your shopping. Sizes of different items differ. There is the corresponding detailed measurements for the specific size in the product detailed. You could compare them with your measurements.


Had a beautiful selection to choose from
May 16, 2021
Previous review

Had a beautiful selection to choose from

Date of experience: May 16, 2021
New Mexico
1 review
0 helpful votes
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Disappointed
July 16, 2021
Updated review

Eye catching designs and colors, however it took 4 weeks to receive and the items were not as described. The map shirt back side is reversed, and the dual colored one's sleeves are live bell bottoms.

Date of experience: June 16, 2021
aff j. JustFashionNow Rep
over a year old

We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will try our best to improving our products and services.


Eye catching designs and colors
May 17, 2021
Previous review

Eye catching designs and colors.

Date of experience: May 17, 2021
Canada
1 review
0 helpful votes
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Nice clothes for good price
June 16, 2021
Updated review

Easy to shop, the sizes are the good size, everything fits nice and the material is not cheap. What you see on the site is what you get.

Date of experience: June 16, 2021

Easy to shop
May 17, 2021
Previous review

Easy to shop

Date of experience: May 17, 2021
Florida
2 reviews
0 helpful votes
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Nothing fit
July 16, 2021
Updated review

Easy ordering, took three weeks to arrive and it was almost one by one. Nothing fit correctly, fabric was cheap. The Refund offer I was not satisfied with. Yes I got taken advantage of! Don't do it unless you like cheap fabric and terrible fit. Size chart is not accurate at all.

Date of experience: June 16, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.


Nothing fit
July 16, 2021
Previous review

Easy ordering, took three weeks to arrive and it was almost one by one. Nothing fit correctly, fabric was cheap. The Refund offer I was not satisfied with. Yes I got taken advantage of! Don't do it unless you like cheap fabric and terrible fit. Size chart is not accurate at all.

Date of experience: June 16, 2021
Canada
1 review
0 helpful votes
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Time
July 16, 2021
Updated review

Your cloths are very bright and beautiful with fresh new designs. But too long to receive as I wanted them for my holidays. I had to go buy more dresses from a different site that arrived in two weeks. I am still waiting for the rest of my order to come only received one dress so far so I can't say I love them yet.

Date of experience: June 16, 2021
aff j. JustFashionNow Rep
over a year old

We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will try our best to improving our products and services.


Your cloths are very bright and beautiful with fresh...
May 13, 2021
Previous review

Your cloths are very bright and beautiful with fresh new designs. I love them

Date of experience: May 13, 2021
Florida
2 reviews
0 helpful votes
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Good value
June 16, 2021

I love the merchandise and the value.
Great selections.

Date of experience: June 16, 2021
Florida
2 reviews
0 helpful votes
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A long wait for disappointment.
July 16, 2021
Updated review

I don't like the shipping cost and having to pay for shipping for a return. If I have to return anything, I will most likely never shop with you again. Plus it is a long time to delivery. The clothing is

Date of experience: June 15, 2021
aff j. JustFashionNow Rep
over a year old

We are sorry for this inconvenience. You can enjoy free shipping when buying over 109 USD after discount. Or use coupon code to reduce item's price.
Please don't hesitate to contact us by email or chat if you have got any before sales question. We stay always at your service.


So far so good!
May 17, 2021
Previous review

So far so good! I don't like the shipping cost and having to pay for shipping for a return. If I have to return anything, I will most likely never shop with you again. Plus it is a long time to delivery.

Date of experience: May 16, 2021
Canada
1 review
0 helpful votes
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Some good and some not so good
July 16, 2021
Updated review

Most of my order was what I hoped and was as expected. But one item wasn't right and I attempted to return it. It seemed that the process would be too costly and therefore I gave up. Sadly I was unable to enjoy this item as they (shoes) are too small?
My only other complaint would be that the labels don't give clothing contents, but say only "cotton blend"

Date of experience: June 15, 2021
aff j. JustFashionNow Rep
over a year old

We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Please don't hesitate to contact us by email or chat if you are not satisfied with the solution. We stay always at your service.


A little nervous about sizing but not much I can do
June 6, 2021
Previous review

A little nervous about sizing but not much I can do

Date of experience: May 6, 2021
Canada
1 review
0 helpful votes
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They forgot my order and the shipment was one month later. When got the parcel, more disappointment. All dresses look so cheap, not what I saw on website. So cheap looking, can't describe how cheap looking it is…. Shouldn't even try this website.

Date of experience: June 15, 2021
aff j. JustFashionNow Rep
over a year old

We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Please don't hesitate to contact us by email or chat if you have got any question about your order. We stay always at your service.

Nevada
1 review
0 helpful votes
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Impulse buying at its finest... very curious abut quality

Date of experience: June 15, 2021

Impulse buying at its finest...
May 12, 2021
Previous review

Impulse buying at its finest... very curious abut quality

Date of experience: May 12, 2021
Canada
2 reviews
0 helpful votes
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Exchanges.
June 15, 2021
Updated review

I finally received my order this week and do not see an address of contact information for exchanges. All items are small fitting and I need to be exchanged. I love the clothes you advertise but sizing is not what I expected. How can I reach you?

Date of experience: June 15, 2021

Exchanges.
June 12, 2021
Previous review

I finally received my order this week and do not see an address of contact information for exchanges. All items are small fitting and I need to be exchanged. I love the clothes you advertise but sizing is not what I expected. How can I reach you?

Date of experience: June 12, 2021

Quick and easy
May 11, 2021
Previous review

Quick and easy.

Date of experience: May 11, 2021
Ukraine
1 review
0 helpful votes
Follow Loreta G.
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I've seen a lot of negative reviews here, if everyone wants something right away then go buy it at the mall because it comes from far away (using myself as an example) and the quality is really good for the cheap prices (in my opinion) until I've gotten a lot of stuff from this website now and I'm not complaining about the shipping time because everything else is good so at least something a little bit bad had to sneak in. It's ONLINE SERVICE, I bet they try hard to ship quickly, but everyone wants their order in 3 days when it comes from another country! If you have a little patience and understand that, like you, many other people are ordering at the same time, you will be good and love this website for its good prices. And by the way, the customer service is really good, I honestly don't understand the complaints about it. My point is, I love this online boutique and will keep using it!

Date of experience: June 15, 2021
Canada
1 review
0 helpful votes
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Five stars!
June 15, 2021
Updated review

A very user friendly website with lots of great stuff. I'm impressed and will return to this website often, I'm sure!
Thank you!

Date of experience: June 15, 2021

A very user friendly website with lots of great stuff
May 15, 2021
Previous review

A very user friendly website with lots of great stuff. I'm impressed and will return to this website often, I'm sure!
Thank you!

Date of experience: May 15, 2021
Michigan
1 review
0 helpful votes
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Quality poor
July 15, 2021
Updated review

Communication was good but overall the quality of the clothing was poor and the items took too long from purchase date to receiving.

Date of experience: June 15, 2021
aff j. JustFashionNow Rep
over a year old

We are sorry for this inconvenience. Please note we do not use standard US size. Every item has its own size chart. Be sure to check the measurements provided online for each item advertised as comparing them to yours to insure a better fit.

Our representative will contact you by email, please check our inbox or spambox later. Hope we can find a better solution for this case.


Very good selection and prices are great!
May 16, 2021
Previous review

Very good selection and prices are great!

Date of experience: May 16, 2021
Illinois
1 review
0 helpful votes
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Summer tops
June 15, 2021
Updated review

Thanks so much for the cool map shirts. The sleeves on the button shirt are rather short.

Date of experience: June 15, 2021

Thanks so much for the cool map shirts
May 14, 2021
Previous review

Thanks so much for the cool map shirts

Date of experience: May 14, 2021
Missouri
1 review
0 helpful votes
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Nice Clothes, Great Selection
June 15, 2021
Updated review

I love your clothes, the floral designs are beautiful. Your website is nice but I wish the descriptions were more specific to each item. Having pictures from the back and sides would also be nice to add.

Date of experience: June 15, 2021

I love your clothes
May 10, 2021
Previous review

I love your clothes. Your website is nice but I wish the descriptions were more specific to each item. Having pictures from the back and sides would also be nice to add.

Date of experience: May 10, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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