Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
If plan to place an order, expect the order to take at least a month to arrive. Only received 1 of 3/items and it's the wrong item! Not what I had ordered. Very unhappy
I checked to make sure the blouse I was ordering would be big enough for me. The bust measurement was supposed to be about 2 inches larger than my actual measurement. When I tried the blouse on it was lacking at least 8 inches of fabric to meet in the front. Now I'm just trying to think of someone to give it to.
We are sorry for this inconvenience. Our representative has contacted you by email, please check our inbox or spambox. Hope we can find a better solution for this case.
Love the selections and styles. Sizing charts are accurate
Love the selections and styles. Hoping the sizing charts are accurate to avoid exchanges and returns.
All the clothing looks very nice in the photographs but what I received looks different.
Great selection of clothing and jewelry. I am really looking forward to getting my purchase.
Huge disappointment. Becareful when you see pretty pictures online. Material was horrible and top of dress way too small. Flowing layers--no--the layers were sewn to the dress so they cannot move. Colors were very faded and not as shown. Took so long to arrive that it showed up a week after my event. It was shaped oddly--very small up top, overly wide on bottom. Not at all like the online photo. Then they told me return it to China which costs nearly $70. They don't cover returns at all.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Please don't hesitate to contact us by email or chat if you have got any question. We stay always at your service.
Most gorgeous fashions I have seen in a very long time.
Selection was tremendous. Cute and stylish things. Prices very competitive. The only things preventing this from being a 5-star rating are: 1. The size Small is more like a medium and 2. I didn't like receiving things here and there, all different dates; had to keep too much paperwork and tracking. Other than that, you have nice products
Great selection... good prices... good variety. Just don't like that you have to order so fast or your cart goes empty and you have to start searching all over again the next day.
I needed to buy something for my mother's birthday and I found this website. I knew you liked scarves, so I went to the accessories section and chose the long tassel scarf with gold and black thread that was 30% off. Many of her accessories are for sale, which is great! A very good site, great sales, and easy to navigate! Definitely looking forward to buying her other things.
Most of the items worked, but I wanted to return two items, then found out I had to send them to China at my expense! This information was not clearly displayed during the purchasing.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Please don't hesitate to contact us by email or chat if you have got any question. We stay always at your service.
Mostly good, but I couldn't find the way to get back to the previous screen after adding something to my cart.
Shirt is NOTHING near photo on their website. Material is similar to my windshield sunshade, seriously. The shipping price I would have to pay to return to China isn't worth it. Placed an order on 4/9, was supposed to receive max 20 business days, didn't receive until 6/11 (44 business days). Customer Service refused to give me an e. T. a. After 5 continuous contacts.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
We could have already replied to your email, please check your spambox and put our email address to white list.
Please don't hesitate to contact us by email or chat if you have got any question. We stay always at your service.
Nice prices. Would have liked to have an exchange for item but return department too far(China). Shipping would cost me too much.
Enjoy shopping the variety you offer! Good quality! Delivered earlier than expected! Fits perfect!
Enjoy shopping the variety you offer! Good quality! Delivered earlier than expected! Fits perfect!
This is my second order. It arrived in a decent amount of time. I ordered 4 tops. However, one of the tops is not as it appeared on the website and the material was listed as a cotton blend and it is polyester. The label inside the blouse says cotton, which it is not. I didn't return it because it wasn't cost effective to do so. I haven't worn it either. Not sure if I will or if I will give it away. Not to my liking at all.
Easy to use. Good variety... love all the beautiful blouses and the accessories are cool too.
Easy to use. Good variety... love all the beautiful blouses and the accessories are cool too.
Ok transaction. Product was delivered in good condition. The garment was pretty snug for a 3XL.
Glad you had a good shopping experience with us.We really appreciate your good review. Hope you have nice day.
I would just wish they would give more realistic expectations of when the orders will arrive. Instead of saying it leaves two weeks after you place your order, just say expect it in about a month.
Thank you so much for your feedback and we'll report it to improve our product and service.
Difficult to get back to shopping after ordering.
I have got my shoes not that I purchased. Delivery was not on time: 37 days. I want to return, but it is a problem, because it was not specified how and if it is possible. I want to return, but there is not an option anywhere. Very disappointed with this business, because I did not get the response, when I tried to contact them. Still did not get my 4 th order that I ordered on May 5 th, 2021. I will not recommend this business anyone. It gave much worries and no piece until I will get my last order and then will never buy again from them..
Sorry for the inconvenience.We didn't receive your email. If there is any problem, pls visit our site and click "contact us" to submit your message. We will get back to you and take care of it for you ASAP.
Had just what I wanted and great material. I love Cotton-Blends. The socks were soft and stay up
Had just what I wanted and great material. I love Cotton-Blends
I found the site to be extremely slow, so it made shopping longer than I wanted. All of the products I received was sheerer than it appears on the site. One dress was photographed in a darker site & the dress was more pink instead of a nice rich red. The jewelry are substantial pieces, & the shoes of pretty good quality. Another drawback is that their distributor is located in China & with the pandemic my packages were held up in customs. So plan on at least one month before you get your packages. I will be going to one of their competitors. You get what you pay for.
So far good, hopefully it will all go well. Only thing i would change is to let people know they are ordering from China as there was no indication anywhere on ads. That way people know order will take along time!
So far good, hopefully it will all go well.
Blouse is lovely to look at, says it is Linen. It is not.
Linen is a plant and clothing made from it breathes.
Blouse is poly or something man-made. Way too hot for southern U.S.
Item took a long time to get here.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for all the inconvenience caused. If there is any problem, pls visit our site and click "contact us" to submit your message. We will get back to you and take care of it for you ASAP.