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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Easy to shop, took a while for shipments to arrive but easy to shop with this company. Good prices.
The discounts offered switched. Supposedly I had 15% off, then 20% off flashed. But when I completed my order, only got a 10% first purchase discount. Deceptive.
Otherwise the written information about items seems fairly good.
The discounts offered switched. Supposedly I had 15% off, then 20% off flashed. But when I completed my order, only got a 10% first purchase discount. Deceptive.
Otherwise the written information about items seems fairly good.
The items were delivered as promised according to the expected date and that was a plus. However, the dresses are very cheaply made and don't represent the picture as provided on the website. I will probably not be ordering from your company again, just being honest...
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our quality and provide you the better shopping experience.
I was very disappointed to find all returns are to be shipped to China. The PO said cost of postage would be about 20.00 or more and I'd have to fill out a customs paper. I found the sizes run large, most were much larger than a S, 1 fit like a mumu. The cost of shipping being prohibitive I had no option but to accept a 25% off the amount for the items. I think you should make buyers aware that returns are to be mailed to China. I will in the future do my shopping at a store where I can try on/or return.
Sorry for the inconvenience caused. We will try our best to improve our service and provide you the better shopping experience.
Did notice a shirt "short sleeve" that sized 25" Shopping just fine thank you
Size was bit off, wanted to return it but was instructed that I had to pay for the return to China; not worth it.
They offered a 15% refund, Wow. Lousy customer service
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
The clothes look much better in your advertisement than they really are.
We had sent you the return instruction on June18, pls double check your email. We will try our best to improve our product quality and provide you the better shopping experience.
Shipping is over priced. Making returns are nearly impossible and not worth the money it costs to send items back for refund.
Your product is not what you depicted in the photo. Poor quality. And your return system is set up in a way to discourage returns. Never again will I order from you or other similar websites.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
Easy enough to order. Now we'll see about the quality.
Didn't understand shipping amount fee until checkout process.
We advise u to use “guide size” to decide your ideal size, because size varies between our items.We will try our best to improve our service and provide you the better shopping experience.
Didn't understand shipping amount fee until checkout process.
Shipping took longer than expected, I was expecting them for June 11
I bit confusing to change an size on an item
The garment didn't fit and given that returns have to be sent back to China, it wasn't worth the expense.
Sorry for the inconvenience caused. We will try our best to improve our service and provide you the better shopping experience.
I had some web isues, but hopefully the order is complete now.
Design and vibrant colors interested me in these items in the first place. Unfortunately, when I tried them on the fabric was too tight across the bust. I conclude that their sizing runs smaller than standard U.S. sizing and customers need to be made aware of that.
I bought a jacket online here and was very impressed with the service. I got so many compliments that it was great to be able to go to the website a few days later to buy another one. I would definitely use this website again.
I like the items I ordered and had gave one away for a gift because could not fit it.
We advise u to use “guide size” to decide your ideal size, because size varies between our items. Hope you can enjoy shopping with us next time!
High shipment really discounted shipment
Ordering was easy, but shirt I received didn't look like what was on website. Neckline was far too large and seemed irregular. Material was thin and had no texture. Website showed texture and a normal neckline. Neckline is so large, it hangs off of my shoulders. Not wearable.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
Fantastic! The prices, designs and availability were the best I have ever seen. Love, love, love it.
Fantastic! The prices, designs and availability were the best I have ever seen. Love, love, love it.
Don't believe anything you see online. The clothes I received were of low quality, made with synthetic cheap fabric. The sandal was a joke, and I don't even know how to describe its looks compared to what they were advertising online. They grab online pictures from famous brands and try to replicate them—all made by what I can only imagine being slave laborers in some underground facility.
I purchased 4 or 5 dresses and a sandal. I donated every single piece to Goodwill.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our product quality and provide you the better shopping experience.
The shopping experience was very nice and that is where it ended for me. I was very dissappointed with the quality of the clothes. Also the sizes are at least 2 sizes smaller than they should be. I decided not
To return them more trouble than it was worth to me. Experience is a dear teacher.
I placed a large order, of large tops. They were more like Extra large.
Second time I've ordered from you, even though it took a long time to be delivered.
Good. Second time I've ordered from you, even though it took a long time to be delivered.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry to bother, we will remove you from our mailing list. We will try our best to improve our service and provide you the better shopping experience.