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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Very easy and lots of ways to save money. I enjoy the quality and style of the clothing.
Very easy and lots of ways to save money. I enjoy the quality and style of the clothing.
#1 Be prepared to wait forever for your order. I ordered my items on 5/7 it is not 6/24 and nothing received. They make it seem like it is coming from the UK. I would have never ordered from them if I knew it was coming from China.
#2 Other reviews are correct about the fabric. It seems like everything is polyester, not a cotton blend. Cotton must be different in China!
#3 If you want to return an item they state it's easy, not so. Please read below the note I received from them regarding returns:
*******@justfashionnow.com
6/8/2021 1:36 AM
To *******@comcast.net
Please note that customers must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.
Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.
Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.
Very good. Straight forward and easy. Great selection. Thank you.
Very good. Straight forward and easy. Great selection. Thank you.
Very easy to order. I love the clothes. Did not receive my order for a long time.
Thank you so much for your feedback and we'll report it to improve our product and service.
Love the styles and prices but returning items was hassle
A lot of choices, beautiful patterns so many Colors to choose from! But all material was thin, thin as in everything could be seen. A lot could be seen!
A lot of choices, beautiful patterns so many Colors to choose from!
The sizing of many items is very generic and not very flattering. I'll keep some pieces but will be returning the rest.
Some searches do not allow you to narrow down the options and there are simply too many items to properly search through. With such extensive inventory, more filtering options would be great.
I love the merchandise I received! I know it was because of the pandemic and quarantine regulations that my packages came at different times; but that made it fun! Instead of receiving everything at once, I had little surprises for two weeks. I am very happy with everything... ESPECIALLY the shoes!
I love all your merchandise! There are so many wonderfull items to choose from.The check out process was easy and quick and I am eagerly awaiting my package.
I was very much disappointed that neither dress fit. The bust area was way too small and the material left like it was made from plastic. I know that shopping for clothes is a hit and miss process but I will not do it again.
I purchased a few dresses a few years ago i really liked them but got confused with the sizes so i was able to find a lady to fix some of them
I purchased a few dresses a few years ago i really liked them but got confused with the sizes so i was able to find a lady to fix some of them
Love the styles and extra discounts. Hate the very high shipping costs, and the fact that it took a month to get my complete order.
Love the styles and extra discounts. Hate the very high shipping costs.
I very rarely write reviews, but believe I must write about my experience to spare others from similar grief. I ordered a few things because the photos looked great. What arrived was absolutely nothing like the items pictured. From the fabrics used and the designs and horrendous overall quality, it's clear that these people copy the pictured fashions (originally manufactured by another company) by using the cheapest possible fabrics. JUST ONE EXAMPLE: I purchased World Map Shirt (SPU: 2SSH3MD282), it arrived with the words printed BACKWARDS (see uploaded photo) and on stiff, sandpaper-like fabric, which looks soft in the photo. You can't return anything -- although it arrives from some US location, you need to pay shipping costs to CHINA (!) including customs fees. This is designed specifically this way to prevent returns. They offered to refund me 15% of what I paid. I argued vigorously only to reach 35% of what I paid. The items are literally unwearable. Save your money, do not purchase. I am reporting the company to the Chinese Ministry of Commerce and the BBB in the States. I'm not sure what this will achieve, but it needs to be done. What they're doing is literally fraud.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
It took a month to get here and the quality of the fabric and garments was poor.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
This website is a great online boutique, the clothes have good quality, cheaper prices, i love website and excellent clothes!
You need to cut your shipping cost and the time it takes to get the product to the customer is ridiculous.
Thank you so much for your feedback and we'll report it to improve our product and service.
Discounts and shipping address confirmation was confusing. Fabric content and item description was vague. Lengthy turn-around time for shipment of order. I was happy with the items after I received them, although fabric content was mostly polyester.
Thank you so much for your feedback and we'll report it to improve our product and service.
Discounts and shipping address confirmation was confusing. Fabric content and item description was vague. Lengthy turn-around time for shipment of order.
Beautiful clothes. Easy to wear. Great choices and easy to order, Staff was very helpful
I LOVE THE DRESS AND SHIRT THAT i RECEIVED. I FIND THAT, IN THE FASHION INDUSTRY. POLYESTER IS EMLOYED A LOT TO FABRICATE CLOTHES. I IMAGINE COST HAS A LOT TO DO WITH THIS CHOICE. ALTHOUGH THE PIECES ARE VERY NICE, THEY DO NOT HAVE STETCHABILITY AND TRAP PERSPIRATION UNDER THE GARMENT NEXT TO THE SKIN.
Very good selection of clothes and accessories. Shipping is extremely fast. Returns are easy, although it may take time to process. The online service is friendly and helpful.
Loved the choices. Will see how I like the material once my order gets here.
Loved the choices. Will see how I like the material once my order gets here.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Please don't hesitate to contact us by email or chat if you have got any question.