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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Indiana
2 reviews
0 helpful votes
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Blue dress
August 9, 2021
Updated review

It was quick and easy to place my order. I received my in about 3 weeks

Date of experience: August 9, 2021

It was quick and easy to place my order
July 3, 2021
Previous review

It was quick and easy to place my order

Date of experience: July 3, 2021
Virginia
1 review
0 helpful votes
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I was very impressed with this blouse. This will be a test purchase. If all goes well, I will come back to your site for future purchases and tell others about your site.

Date of experience: August 9, 2021

I was very impressed with this blouse
July 9, 2021
Previous review

I was very impressed with this blouse. This will be a test purchase. If all goes well, I will come back to your site for future purchases and tell others about your site.

Date of experience: July 9, 2021
North Carolina
2 reviews
0 helpful votes
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Love my shoes
August 9, 2021
Updated review

Nice items, good price. I did not realize the item was imported so I expected to get it sooner. But I ordered it on the 9th and received it on the 29th, so 3 weeks is not bad. No tracking specifics to follow exact locations, but I did receive messages assuring that the item was in transit and it got more specific the last 3 days before delivery.

Date of experience: August 9, 2021

Nice items, good price
July 9, 2021
Previous review

Nice items, good price. Lets wait and see upon delivery.

Date of experience: July 9, 2021
Australia
1 review
0 helpful votes
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Do not shop from ‘JustFashionNow'
August 9, 2021
Updated review

Easy to navigate and great choices, but what you see is not what you get.

Date of experience: August 9, 2021

Easy to navigate and great choices
July 10, 2021
Previous review

Easy to navigate and great choices

Date of experience: July 10, 2021
Nevada
1 review
0 helpful votes
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Size Chart
August 9, 2021
Updated review

Quick and easy. Size guide a lot on small side. Went up 2 sizes and tops still not good fit.

Date of experience: August 9, 2021

Quick and easy
July 9, 2021
Previous review

Quick and easy. Size guide a little on small side..

Date of experience: July 9, 2021
South Carolina
1 review
0 helpful votes
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Terrible, I would not order another thing!
September 8, 2021
Updated review

The items did not fit like the description said it would. I tried to do a return, they offered me 7% of what I paid, not including the shipping. I told them I would take 50%, have not heard a word from them/

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2021
Miss W. JustFashionNow Rep
over a year old

As we checked, we did not receive you request for 50% refund.

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


I love the styles!
July 8, 2021
Previous review

I love the styles!

Date of experience: July 8, 2021
New Jersey
2 reviews
0 helpful votes
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Do not order from this company.
September 8, 2021
Updated review

I ordered several tops and was told that if I ordered a certain amount, I would also receive a free cross body bag. The tops were lovely on line but when I got them I was terribly disappointed. The so called cross body bag was a cloth tote bag with JustFashionNow written all over it. Two of the tops were faded colors of what was shown, the third was just like printed paper that had no stretch so I could not even get into it, the other two were passable but nothing like I was expecting. The clothes were absolute garbage and I did not even want to take the time to return them as the process was not worth the effort. I did call to complain about the quality and was offered a 20 % refund. I did accept that as the return process was complicated. I will never order from them again even though the clothes on the models looked lovely but turned out not what you would ever buy in person. So disappointed and out over $100.00. (with discount).

Date of experience: August 8, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to improve the quality of our products.


I like your selections and I am hoping this first time...
July 9, 2021
Previous review

I like your selections and I am hoping this first time order will be successful.

Date of experience: July 9, 2021
Wisconsin
2 reviews
0 helpful votes
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So far. Not Good!
August 9, 2021
Updated review

So far... So good. Finding "my" style was a bit tedious but the selection very good.
But as a first time buyer I'll have to wait until I receive my order to make a final decision.

Date of experience: August 8, 2021

So far..
July 9, 2021
Previous review

So far... So good. Finding "my" style was a bit tedious but the selection very good.
But as a first time buyer I'll have to wait until I receive my order to make a final decision.

Date of experience: July 9, 2021
Minnesota
2 reviews
0 helpful votes
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Good prices but Sizes in Medium varied
August 9, 2021
Updated review

Good prices but did not realize these products were being shipped from UK so it took longer than I had expected. Two of the five did not fit even though all medium sizes... one too large, other too small. Also expected more cotton vs. mostly polyester material.

Date of experience: August 8, 2021

Good prices and quick
July 8, 2021
Previous review

Good prices and quick. Hoping quality is good. Can't wait!
Shipping a little high

Date of experience: July 8, 2021
Texas
1 review
0 helpful votes
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Over 50 & Fabulous!
August 9, 2021
Updated review

Process was great! Now I will need to see the merchandise!

Date of experience: August 8, 2021

Process was great!
July 9, 2021
Previous review

Process was great! Now I will need to see the merchandise!

Date of experience: July 9, 2021
Nebraska
1 review
0 helpful votes
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Too small
August 9, 2021
Updated review

Every item but one was way too small. Now I have to get to a Post Office and return them. I HATE doing that.

Date of experience: August 8, 2021

I was looking for clothes to wear to a granddaughters...
July 8, 2021
Previous review

I was looking for clothes to wear to a granddaughters weeding. Didnt find what I was looking for.

Date of experience: July 8, 2021
Ohio
1 review
0 helpful votes
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Mixed reviews.
August 9, 2021
Updated review

Ordered everything in the same size, which is my usual size, but only a couple of items fit: inconsistent sizing, and runs smaller than usual purchases elsewhere. Not the quality I usually buy either. However, the earrings are very nice!

Date of experience: August 8, 2021

Pretty clothes, easy shopping
July 9, 2021
Previous review

Pretty clothes, easy shopping

Date of experience: July 9, 2021
Pennsylvania
1 review
0 helpful votes
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Variety of tops
August 8, 2021
Updated review

Nice variety of tops that you can't find where I live

Date of experience: August 8, 2021

Nice variety of tops that you can't find where I live
July 9, 2021
Previous review

Nice variety of tops that you can't find where I live

Date of experience: July 9, 2021
California
2 reviews
0 helpful votes
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Slow delivery, but I love the things I bought.
August 8, 2021
Updated review

I find your website a little difficult to simply buy an item and pay and get out. It could be less complex.

Date of experience: August 8, 2021

I find your website a little difficult to simply buy...
July 9, 2021
Previous review

I find your website a little difficult to simply buy an item and pay and get out. It could be less complex.

Date of experience: July 9, 2021
Georgia
1 review
0 helpful votes
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I just hate all the ads on every place I go & all the junk mail.
One item was not correct sz. And have had problems getting that fixed.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry for the inconvenience!

We're sorry about the service that you received on this occasion.

Please accept our apologies from the inconvenience this has caused.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


I just hate all the ads on every place I go & all the...
July 9, 2021
Previous review

I just hate all the ads on every place I go & all the junk mail.

Date of experience: July 9, 2021
Illinois
1 review
0 helpful votes
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Negative
September 7, 2021
Updated review

Good pictures, quick service but not satisfied with the items

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us some photos for the received items to check?

We'll keep improving our products, delivery and service.


Good pictures, quick service
July 9, 2021
Previous review

Good pictures, quick service

Date of experience: July 9, 2021
Pennsylvania
1 review
0 helpful votes
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Junk junk junk -
September 7, 2021

Very very poor quality, looks nothing like the picture. Never again! And now it will not post the review. Go figure

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]

North Carolina
1 review
0 helpful votes
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Poor information
September 7, 2021
Updated review

I did not know that any returns would have to be made to Chine and I would have to pay for them! If I had known I would never have ordered. I have learned a lesson to never order from a new website unless I read what the return policy is. Also I picked items that said cotton been but they all were polyester and looked cheap.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to improve the quality of our products.

If you run into any issues or want the label, please do not hesitate to contact us at [email protected]


Easy to manage the website
July 9, 2021
Previous review

Easy to manage the website

Date of experience: July 9, 2021
Pennsylvania
1 review
0 helpful votes
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Excellent
August 8, 2021
Updated review

Beautiful article of clothing. Fits true to size. Shipping took longer than I thought but that is due to covid.

Date of experience: August 8, 2021

Beautiful clothing
July 8, 2021
Previous review

Beautiful clothing. I pray I love it when it comes.

Date of experience: July 8, 2021
GB
1 review
0 helpful votes
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The clothes are spectacular in this online boutique. Charming. The right sizes. And the product arrives home in a few days. I have already bought 3 times and it won't be the last.

Date of experience: August 8, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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