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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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It was quick and easy to place my order. I received my in about 3 weeks
It was quick and easy to place my order
I was very impressed with this blouse. This will be a test purchase. If all goes well, I will come back to your site for future purchases and tell others about your site.
I was very impressed with this blouse. This will be a test purchase. If all goes well, I will come back to your site for future purchases and tell others about your site.
Nice items, good price. I did not realize the item was imported so I expected to get it sooner. But I ordered it on the 9th and received it on the 29th, so 3 weeks is not bad. No tracking specifics to follow exact locations, but I did receive messages assuring that the item was in transit and it got more specific the last 3 days before delivery.
Nice items, good price. Lets wait and see upon delivery.
Easy to navigate and great choices, but what you see is not what you get.
Quick and easy. Size guide a lot on small side. Went up 2 sizes and tops still not good fit.
The items did not fit like the description said it would. I tried to do a return, they offered me 7% of what I paid, not including the shipping. I told them I would take 50%, have not heard a word from them/
I ordered several tops and was told that if I ordered a certain amount, I would also receive a free cross body bag. The tops were lovely on line but when I got them I was terribly disappointed. The so called cross body bag was a cloth tote bag with JustFashionNow written all over it. Two of the tops were faded colors of what was shown, the third was just like printed paper that had no stretch so I could not even get into it, the other two were passable but nothing like I was expecting. The clothes were absolute garbage and I did not even want to take the time to return them as the process was not worth the effort. I did call to complain about the quality and was offered a 20 % refund. I did accept that as the return process was complicated. I will never order from them again even though the clothes on the models looked lovely but turned out not what you would ever buy in person. So disappointed and out over $100.00. (with discount).
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to improve the quality of our products.
I like your selections and I am hoping this first time order will be successful.
So far... So good. Finding "my" style was a bit tedious but the selection very good.
But as a first time buyer I'll have to wait until I receive my order to make a final decision.
So far... So good. Finding "my" style was a bit tedious but the selection very good.
But as a first time buyer I'll have to wait until I receive my order to make a final decision.
Good prices but did not realize these products were being shipped from UK so it took longer than I had expected. Two of the five did not fit even though all medium sizes... one too large, other too small. Also expected more cotton vs. mostly polyester material.
Good prices and quick. Hoping quality is good. Can't wait!
Shipping a little high
Process was great! Now I will need to see the merchandise!
Process was great! Now I will need to see the merchandise!
Every item but one was way too small. Now I have to get to a Post Office and return them. I HATE doing that.
I was looking for clothes to wear to a granddaughters weeding. Didnt find what I was looking for.
Ordered everything in the same size, which is my usual size, but only a couple of items fit: inconsistent sizing, and runs smaller than usual purchases elsewhere. Not the quality I usually buy either. However, the earrings are very nice!
Nice variety of tops that you can't find where I live
Nice variety of tops that you can't find where I live
I find your website a little difficult to simply buy an item and pay and get out. It could be less complex.
I find your website a little difficult to simply buy an item and pay and get out. It could be less complex.
I just hate all the ads on every place I go & all the junk mail.
One item was not correct sz. And have had problems getting that fixed.
Sorry for the inconvenience!
We're sorry about the service that you received on this occasion.
Please accept our apologies from the inconvenience this has caused.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
I just hate all the ads on every place I go & all the junk mail.
Good pictures, quick service but not satisfied with the items
Sorry that you are not satisfied with the item(s).
Could you please send us some photos for the received items to check?
We'll keep improving our products, delivery and service.
Very very poor quality, looks nothing like the picture. Never again! And now it will not post the review. Go figure
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
I did not know that any returns would have to be made to Chine and I would have to pay for them! If I had known I would never have ordered. I have learned a lesson to never order from a new website unless I read what the return policy is. Also I picked items that said cotton been but they all were polyester and looked cheap.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to improve the quality of our products.
If you run into any issues or want the label, please do not hesitate to contact us at [email protected]
Beautiful article of clothing. Fits true to size. Shipping took longer than I thought but that is due to covid.
The clothes are spectacular in this online boutique. Charming. The right sizes. And the product arrives home in a few days. I have already bought 3 times and it won't be the last.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


As we checked, we did not receive you request for 50% refund.
Size of items from different designers differ. Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]