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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I ordered 4 items, all in the same size. Two fit and two were way to small, and I mean way too small. I purchased the items at great prices as "final sale", which made them non-returnable. I suggest better control over labeling sizes.
It took some time for the shipment to arrive, although that's understandable these days. It would have been nice to have updates along the way, though. The products were lovely but unfortunately all the sizes were too small. Just to be safe, I ordered a size larger than I usually take, but still too small.
Great products with an easy to use web site, anyone can do this.
Great products with an easy to use web site anyone can do this
Shipping was good. However, I found that the quality was not what I expected. The sweater was not sewn evenly. The purse I ordered was sewn crooked with unfinished edges.
The ordering process went very well. Delivery took longer than expected but with the wait. The tops are very soft and the colours just lovely!
The shoes are too big and I can't return them for a refund.
Easy to navigate and change cart, easy to check sizes and stock.
I cannot find the items I had interest in. It seems if I don't put it into my cart right away, I cannot find them again on the website. I have spent 5 hours looking for the dress I had seen earlier today when looking for dresses. Two more I could not find again. VERY frustrating. :(
Thank you for your feedback and sorry for the inconvenience.
The stock changes always.
We would like to suggest you use the SEARCH button to find the items you want.
If you run into any issues, please do not hesitate to contact us at [email protected]
The fashions stunned me. Never seen such pretty patterns and different styles. Hope this is a good company to deal with as I have lots of things I saw that I will be back for.
Things came in just two weeks and were so pretty and so nice. The material was silky and even prettier than the pictures. The sizing was correct but I did not trust it so ordered larger. It came true to size so. Larger than i needed. I am re-ordering in correct size. My sister in law is that larger size and was thrilled when I gave her such stunning pieces. My friend bought more than I did and both of us are SO pleased. Wow Wow Wow. And such sales now make it even better! :D
I was surprised at the good quality of the clothes for such low prices. I was pleased with every item.
Charging 9.99 $ shipping makes you an outlier as compared to your competition. You should rethink that extra cost to the consumer.
Thank you for your feedback and sorry for the inconvenience.
The shipping cost depends on the destination and the weight of the package.
In addition, international logistics are much more expensive than any domestic logistics.
Hope you can understand.
The sizing for this item is way off. I ordered a 2xl and it would probably only fit a person who wear s a medium. Return process is horrible. The shipping cost to send this item back was going to cost me more than I paid for the sweater so I gave the sweater to the Goodwill. Never will order from here again.
Not sellers fault but waiting over 2 months for delivery is exasperating
None of the items I received look like the photos shown on line. Not even the right fabric content. I went back to Just Fashion's website to post a review to warn others and that option has been disabled. I will never again not check site jabber first before placing an order with a company I have not dealt with in the past.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number & some photos for the received items to check?
We value your business and we promise you that we will settle this matter at the best way we can.
I am a tactile shopper, so shopping online is challenging, not your site.
I had a visa gift card to use but your site doesn't allow that. Consider adding option.
The measurement guide is misleading: the hip measurements are smaller than the waist, but surely it should be the other way round!
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
The multi colored sweater is really NOT what was pictured, the colors are gaudy and it's very cheap looking and thin. I'm having a hard time trying to upload the pictures required to send it back. The dress is nice, but basically a large t-shirt. Proceed with caution.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Everything looks beautiful, some were gifts which were received with many smiles and much appreciation
Quick, fast and easy access online. No hassle and this time the shipments arrived faster than my first order.
Worst clothes I ever bought - Do not buy from them!
I bought 2 Blouses - they were advertised as Linen. They arrived yesterday and they are just cheap Polyester!
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
The shipping cost depends on the destination and the weight of the package.
In addition, international logistics are much more expensive than any domestic logistics.
Hope you can understand.