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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Tennessee
1 review
0 helpful votes
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Mixed review
October 11, 2021

I ordered 4 items, all in the same size. Two fit and two were way to small, and I mean way too small. I purchased the items at great prices as "final sale", which made them non-returnable. I suggest better control over labeling sizes.

Date of experience: October 10, 2021
Canada
1 review
0 helpful votes
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It took some time for the shipment to arrive, although that's understandable these days. It would have been nice to have updates along the way, though. The products were lovely but unfortunately all the sizes were too small. Just to be safe, I ordered a size larger than I usually take, but still too small.

Date of experience: October 10, 2021
Australia
1 review
0 helpful votes
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Would recommend to everyone
October 11, 2021
Updated review

Great products with an easy to use web site, anyone can do this.

Date of experience: October 10, 2021

Great products with an easy to use web site anyone...
September 20, 2021
Previous review

Great products with an easy to use web site anyone can do this

Date of experience: September 19, 2021
Rhode Island
1 review
0 helpful votes
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Disappointed
November 10, 2021
Updated review

Shipping was good. However, I found that the quality was not what I expected. The sweater was not sewn evenly. The purse I ordered was sewn crooked with unfinished edges.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 10, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

The shipping cost depends on the destination and the weight of the package.

In addition, international logistics are much more expensive than any domestic logistics.

Hope you can understand.


It was easy to navigate, then pay!
July 27, 2021
Previous review

It was easy to navigate, then pay!

Date of experience: July 26, 2021
Canada
1 review
0 helpful votes
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Worth the wait!
October 10, 2021

The ordering process went very well. Delivery took longer than expected but with the wait. The tops are very soft and the colours just lovely!

Date of experience: October 10, 2021
Virginia
1 review
0 helpful votes
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Bad fit
October 10, 2021

The shoes are too big and I can't return them for a refund.

Date of experience: October 10, 2021
Australia
2 reviews
1 helpful vote
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Sizing actually correct
October 10, 2021

Easy to navigate and change cart, easy to check sizes and stock.

Date of experience: October 10, 2021
Canada
1 review
0 helpful votes
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Sizing a little off
November 9, 2021
Updated review

I cannot find the items I had interest in. It seems if I don't put it into my cart right away, I cannot find them again on the website. I have spent 5 hours looking for the dress I had seen earlier today when looking for dresses. Two more I could not find again. VERY frustrating. :(

Date of experience: October 9, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

The stock changes always.

We would like to suggest you use the SEARCH button to find the items you want.

If you run into any issues, please do not hesitate to contact us at [email protected]


So fast!
August 24, 2021
Previous review

The fashions stunned me. Never seen such pretty patterns and different styles. Hope this is a good company to deal with as I have lots of things I saw that I will be back for.

Things came in just two weeks and were so pretty and so nice. The material was silky and even prettier than the pictures. The sizing was correct but I did not trust it so ordered larger. It came true to size so. Larger than i needed. I am re-ordering in correct size. My sister in law is that larger size and was thrilled when I gave her such stunning pieces. My friend bought more than I did and both of us are SO pleased. Wow Wow Wow. And such sales now make it even better! :D

Date of experience: August 24, 2021
Minnesota
1 review
0 helpful votes
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Very satisfied
October 9, 2021

I was surprised at the good quality of the clothes for such low prices. I was pleased with every item.

Date of experience: October 9, 2021
Virginia
2 reviews
0 helpful votes
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Honest Al
November 8, 2021

Charging 9.99 $ shipping makes you an outlier as compared to your competition. You should rethink that extra cost to the consumer.

Date of experience: October 9, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

The shipping cost depends on the destination and the weight of the package.

In addition, international logistics are much more expensive than any domestic logistics.

Hope you can understand.

New York
2 reviews
0 helpful votes
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Way too small
October 9, 2021

The sizing for this item is way off. I ordered a 2xl and it would probably only fit a person who wear s a medium. Return process is horrible. The shipping cost to send this item back was going to cost me more than I paid for the sweater so I gave the sweater to the Goodwill. Never will order from here again.

Date of experience: October 9, 2021
Canada
1 review
0 helpful votes
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Love the styles
October 9, 2021
Updated review

Not sellers fault but waiting over 2 months for delivery is exasperating

Date of experience: October 8, 2021

LOVELY CLOTHES
January 12, 2021
Previous review

LOVELY CLOTHES

Date of experience: January 12, 2021
Pennsylvania
1 review
0 helpful votes
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If I could list a negative star review I would
November 8, 2021

None of the items I received look like the photos shown on line. Not even the right fabric content. I went back to Just Fashion's website to post a review to warn others and that option has been disabled. I will never again not check site jabber first before placing an order with a company I have not dealt with in the past.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 8, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number & some photos for the received items to check?

We value your business and we promise you that we will settle this matter at the best way we can.

Connecticut
1 review
0 helpful votes
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I am a tactile shopper, so shopping online is challenging, not your site.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 8, 2021
Wisconsin
2 reviews
0 helpful votes
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Oct 8 order - GS
October 8, 2021

I had a visa gift card to use but your site doesn't allow that. Consider adding option.

Date of experience: October 8, 2021
Australia
1 review
0 helpful votes
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Disappointing quality
November 7, 2021

The measurement guide is misleading: the hip measurements are smaller than the waist, but surely it should be the other way round!

Date of experience: October 7, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

California
1 review
0 helpful votes
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Not necessarily what 's pictured
November 7, 2021

The multi colored sweater is really NOT what was pictured, the colors are gaudy and it's very cheap looking and thin. I'm having a hard time trying to upload the pictures required to send it back. The dress is nice, but basically a large t-shirt. Proceed with caution.

Date of experience: October 7, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

New York
1 review
0 helpful votes
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As pictured
October 8, 2021
Updated review

Everything looks beautiful, some were gifts which were received with many smiles and much appreciation

Date of experience: October 7, 2021

Everything looks beautiful
September 10, 2021
Previous review

Everything looks beautiful

Date of experience: September 9, 2021
Texas
1 review
0 helpful votes
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Quick, fast and easy access online. No hassle and this time the shipments arrived faster than my first order.

Date of experience: October 7, 2021
New Zealand
1 review
0 helpful votes
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Worst clothes I ever bought - Do not buy from them!
I bought 2 Blouses - they were advertised as Linen. They arrived yesterday and they are just cheap Polyester!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 7, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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