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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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You have a lot of beautiful merchandise but I found that much of it is aimed at a much younger group of women. I'm 76 and I wouldn't look appropriate in most of the styles. I did find some lovely blouses that I am very happy with and I get many compliments when I wear them. (I just wish I had longer arms because the sleeves are about 3" too long.)
It appears to be difficult to make changes in an order.
First time buyer. Received merchandise a week ago. Totally disgusted! Jacket was pink in the online photo. What I received didn't match the dress. I went online and put a request in for a refund. Still waiting for you to send me a return label via e-mail.
Praying that the merchandise is as good as it looks. First time buyer.
I Ordered white pants to take on vacation it took so long to get them had to go without them I will never order from them again Ill stick with Amazon
Thank you for your feedback.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Easy shopping, large selection, reasonably priced items.
It took longer to receive than I expected.
The description of the short on your website sounded like it was a sweatshirt but instead it was a tee shirt. Did not send it back. Was disappointed with the it.
THERE IS A GREAT SELECTION OF MERCHANDISE
It was good and had a lot in cart, but when checking the shipping was outrageous so only ending up getting 2 items.
I loved the beautiful and colorful designs of the tops. However, I only want to purchase items made with a high percentage of cotton in their blends. All it said on the tag was that the item was a cotton blend, but not how much cotton.
I love the styles, but could not input discount code, even after chatting with assistant.
THE DRESSES ARE BEAUTIFUL, I HOPE THEY FIT WELL AS I LIVE IN FLORIDA, US. THE SHIPPING CHARGES ARE OUTRAGEOUSTO SAY THE LEAST. THE LARGE IS VERY LARGE, CAN'T WEAR IT. THE MEDIUM IS OK, SLEEVES ARE TIGHTAND BOTH HAVE POCKETS THAT STICK OUT ON THE SIDES. NOT REALLY LIKING EITHER OF THEM. HOPING THE 3 RD ONE WITLL BE CORRECT. I WOULD SEND THEM BACK, BUT YOUR POLICY REQUIRES ME TO PAY FOR SHIPPING WHICH I ALREADY PAID A HUGE AMOUNT. SO THAT BEING SAID, THIS WILL BE MY ONE AND ONLY ORDER. FABRIC HOT AND SWEATY ALSO.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $109 after discounts (excluding final sale items).
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
THE DRESSES ARE BEAUTIFUL, I HOPE THEY FIT WELL AS I LIVE IN FLORIDA, US. THE SHIPPING CHARGES ARE OUTRAGEOUSTO SAY THE LEAST.
The sizes were all way off. Lg was huge. XLg was for obese.
Each item has to be altered. I decided not to return due to your Return Hub being in CHINA! Offering 15% off and keep the clothing was a joke.
Ordered size small. All items were WAY to big. Extremely disappointed. Will not order again.
The garments looked as pictured, but the fabrics were less appealing than pictured. The ordering process was not difficult. I never appreciate the shipping fees that seem above necessary.
I wish I had known that it would take a month to get here. I am fine with that if it had been made clear when to expect it.
Thank you for your feedback.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
This was an easy and quick process, but the handles broke on this purse as soon as I carried it with just a few light items in the bag (i. E.: wallet and phone).
Very good experience. Love the dress and after I received it, I ordered 4 other items.
Easy to order. No need to go to a store easy to order
So, I like all the clothes and now I just have to wait until they arrive yay and they did but out of seven pieces I ordered four was out of stock which would have been better if I knew before I send the money than I could have picked something else but in the end I love what I received the three items.
So, far I like all the clothes and now I just have to wait until they arrive yay
It was easy to enroll. The quality was good. All the reviews I read were great.
Perfect as a matter of fact of of the dresses was on sale at another vendor for 4 times the amount so this site is wonderful!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!