Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick & easy. Took a while for items to get here. Some of items where same size but did not fit
The shirts I purchased were of good quality but 4 of the 6 shirts were too big. I always wear a Medium and purchased all shirts in Medium but they were wide and seemed oversized. I would have liked to replace them with smalls but when I requested to return them it cost $68 to ship back to China! I only spent $30 on the 2 shirts I kept so they aren't worth returning and re-purchasing smaller sizes. I will never shop on this site again.
Shopping is great. I wondered about sizes of your clothing. Maybe a comparison to other clothing brand names and their sizes. This comparison has been helpful with my computer orders.
Fabric was disappointment.
Shopping is great. I wondered about sizes of your clothing. Maybe a comparison to other clothing brand names and their sizes. This comparison has been helpful with my computer orders.
All items are lovely. I look forward to receiving my package. Web order was great. Thank you
JudyLou
Contact me when i receive order, so far fine, hope i receive in time for my trip. I still haven't received one of the blouses I ordered, it's a 3/4 length sleeve, white backgound with blue circles on it. There was a delay originally on this item, but I am curious if I will receive it. Thanks.
Love the t shirt. Shoulder seam was sewn oddly and shirt laid weird but after washing it softened up and now seems fine. Very easy to order and appreciate the discount.
Took too long to get here. Way too big on me. First time ordered on line
Need asap for wedding. I hope I look half as good as the models
Fast and easy with cute styles and their Facebook page
Terrible. My purchase did not fit. When I tried to return it for a better size it was like jumping through hoops.
Shipping prices are ridiculous. Item was very cute.
Your site has issues loading on my iPad. Also I keep getting pop up's of your site when I'm searching other sites and I'm at crawling speed because of all your pop ups.
Great range of clothes I like. Great discounts as well.
It said I would get free shipping and I didn't. Disappointed as a result. Also, it took a long time to receive.
Clothing not at all as depicted in the pictures! I bought what certainly looked exactly like one of those embroidered Mexican peasant blouses and eagerly awaited it's arrival. When it arrived it was a polyster t-shirt printed to look like the real garment. Awful!
Order tool a while longer to receive than I expected, but Customer Service did a good job responding to my inquiries. Dress is lovely, a good fit. However, it is quite a bit longer than the picture showed. I'm probably a lot shorter than the model. So I will take up the hem, and will enjoy this dress in the upcoming summer months.
Easy to place the order... want to see the product, quality, how it fits, etc before any further review.
Nice display of tops. Great selection. Delivery took some time. Product not quite as nice as described.
Really check you sizes -need bigger than what your normal is.
Easy to order, but then it takes about 6 wks for delivery. My blouse does not look at all like the picture. The picture really shows embroidery all over the blouse, but it wasn't--it was printed on. Very disappointed.
Easy to use website, visual appears to be nice quality products. Hope to reaffirm that when they arrive!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124

