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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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The top is a beautiful design and the material is very soft. However, the collar needs a steam iron pressing OR tacking on the underside OR perhaps a hand washing & then blocked to dry in order for it to stay put in the soft folds that are shown in the ad. The collar it my only concern…
After much back and forth, I agreed to accept a refund of 50%, which I have not received yet.
I wish the site would be fixed so it doesn't jump back to the top every time I select to see the description of an item.
After I select an item to view, the site does not go back to where I left off; it goes back to the top.
Found what I was looking for and pricing seems to be good.
CRAP you can't return. They don't tell you this when you purchase. The dress I ordered about the size of petite XS. Really cheaply made.
The prices are excellent and the selection interesting. The sizing seems a little small, quality is ok for a Chinese import. Fabric is heavier weight than I expected.
This was my second purchase that arrived about a week after my first purchase. All is great with the second order but I want to return the first item. It has been a hassle so far to return. You have to pay for the return and wait for an email with return address information that never comes. Unless you are positive that you will not need to return your item, the experience should be fine. I will not be purchasing anything else until they initiate a better return process.
The site was easy to use and so many wonderful products to choose from. This is my second order with JustFashionNow
All of the tops fit well except one. I ordered it a size up because I read in a review it ran small. However, it didn't and is too big.
Oredered 2 items--a top and a dress. The dress in the picture showed scallops around the neck. The dress I received has no scallops. Very slow receiving items. Took almost a month to receive them.
Several things I have been interested in are out of stock
The discount advertised is very difficult to apply.
It took a very long time to receive my purchase.
Other than that I love my new purchase!
I received the dress and it is too small. Now you want to charge for return of the item. So I am stuck with the dress. Other companies do not charge for returns.
It was very easy to place order for the very cute dress. Hope it fits.
Shipping was a shock. Wish I had seen the free shipping over $109.00 BEFORE I placed my order.
I do like the choices but probably won't order from here again because of that.
Also, while the products look nice, the sizes are way off. Maybe because, being made in China, they do not know how to make for extra large women. I refuse to return them because of the shipping fee so that is another reason I will not order from here again.
Love your clothes! All were sized right and the material nice
My shopping experience was good but, the quality of the items I purchased seem to be different than the products that are displayed on the site. For example the quality of the fabrics and materials used.
Wrong size shoe sent and the quality was not good, the experience was alright but would not order from the company in the future. The moment I placed my order the sandals when on sale and I was not offered the discount price
Found what I wanted but shipping cost is high, 33 percent of the order! However, nothing fit right, and some colors looked VERY different from the website. Will be sending most of it back.
Poor quality, won't last long, fabric thin or very unfamiliar texture.
Happy to see things that look so nice and great prices. Hopefully they fit.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124

