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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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If you want to return anything be aware that no where in their return policy does it say that you have to pay shipping and fees to China. They'll offer you 15% credit to keep purchases that don't fit or are unsuitable.
Did not realize any returns had to be shipped back to China. The shirt was not how it was pictured on internet. I do not like it but I am not paying shipping costs to return to China.
Very easy to view clothes available and to select what you want to buy. Excellent prices. However, the clothes they display are made and based on the Asian frame, so are mostly too small of frames of European framed people.
Online shopping made very easy with this site.
Great experience, I had a hard time deciding what to order.
I ordered too small. I normally order large and they fit good. But these were too small, too tight.
Love, love all your line of clothing, shoes etc. This is the first time I shopped on line with your company. Just hope I like everything that I bought.
I was charged $31 for "free shipping" even though my order was over $109. The coupon code should have been 50% off but was only a few dollars and the "buy 5, get the 6th free" was also a scam.
One item was canceled. The others arrived. The material is shiny and thin. The sizing was different for each item - some too baggy, others too snug.
Item is not as nice as it appeared online. Quality is not very good. I want to return the item, but received message that I would have to return it to CHINA! That is rediculous!
No problems it did take a couple weeks to receive. Dissatisfied with quality of shoes
I thought my 15 % voucher would automatically apply
It was pretty easy to follow. I hope I will be able to wear the clothes. What is the return policy?
The fabric is thin and I prefer a sturdier fabric. I will wear the shirt. I didn't get the dress and will look for the refund to come through.
Loved the choices and the clothing is very colorful. Also loved the free gifts when ordering over a certain amount.
Products are shipped from China and must go through their Customs clearance. Products are polyester.
My shopping experience was good, was not happy with the quality, It looked different in the picture. And I could not be bothered returning it. Totally shocked at the postage amount. Will not order again.
The clothing is nice and affordable, but the sizing isn't always correct on the sizing chart and you cannot exchange products. They allow you to return an item, but make you pay for all shipping cost which they say is very expensive, so they offer to give you 15% cash back- which is nothing. So now, I will have to take the dresses to an alteration shop so they can be taken in. Or - I could sell them online and get the full price of the item back? Huh.
I was dissappointed with dress was wrong size and felt very uncomfortable on. I got a blouse and the buttons where or poor quality. The shirt was to big, the pants were okay. Was going to send them back but it would have been to expensive so took the 15% from total purchase.
Ok but confusing I am not very computer literit so ordering on line is confusing but I got through it and recieved my items
Really no return policy and offering 15% of cost back due to horrible return policy stinks
Nice, easy to use site. It took a long time to receive the items.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124

