JTVReviews 414

Ordered a 5.5 carat ring and received it on May 2015. However, in November 2015, due to a faulty prong, ( unknown to me) one small diamond fell out. I called JTV and they said just return it for repair. When it was delivered back to me I fully expected that the company had repaired the faulty prong and replaced the small diamond. The ring came back with the following information, " No stone available to repair". No other explanation was offered. JTV did not call me or seek to resolve the situation, they simply returned the 5.5 carat ring supposedly in the same condition in which it was sent to them. This company has your money and you have their faulty product. You have no recourse except to purchase an additional warranty to insure the ring. Had I purchased the warranty they could have helped me. I suggest you use a local jeweler that will stand behind your purchase.

It has always been hit or miss with orders placed. I have purchased Bella Luce and returned it every time along with the Moissanite. I have gotten clean diamonds that were clear and beautiful and others that were below commercial grade. I am a fan of both Sharon and Misty. I watch Girlfriend Friday on occasion but if I have to hear that we are best friends in real life, we don't just play it on tv one more time, I am going to gag...

I love my new rings and I cannot wait to buy more jewelry. Great quality, warranty, flex pay; how can you not love Jtv? Only issue I had was the delivery. It seem like it took forever for my jewelry to come. I have another company I order from and my jewelry is delivered 2 days after I order it. Don't get me wrong, although Jtv seemed like it took almost 2 weeks, it was well worth the wait. Thank you Jtv from another satisfied customer.

I have posted before about the only 2 items I bought from them and had to
Return them. I am amazed at their longevity 21+ years on this network which
I assume they own. I think all of their jewelry item's are manufactured overseas
And boxed with the item number and then shipped back to their US location.
When an order comes in the item is pulled from stock and shipped.
Obviously, no second set of eyes to check out the quality of the item.
I am well aware of "you get what you pay for". I guess their volume sales
Are greater than the returns and that doesn't seem to be a problem with
Them. I'm done with JTV.

Stay away from this jtv jewelry bull! Products are so inferior its a shame they are in business. Rhodium over whatever wears off, so does the gold. My jeweler warned me, but I didn't listen I was sucked in. Most of the rings if not all have been thrown in the basket. Thousands of dollars in the waste basket. The diamonds are dust that hit the floor when quality diamonds are shaped. Gemstones are cloudy. None of these host know anything about jewelry they try to come off as experts. If you haven't seen Misty & Nikki your really missing something. Gilfriend Friday is a joke. They dress so ridiculous for professionals. You could turn them both upside down and use their hair as mops. They are the only two. I ever saw that have orgasms when presenting this junk.
Cheryl
Vermont

All my rings are great! I look as though I have thousands of dollars on my fingers. People comment on my jewelry all the time. It is my little secret to where I purchase my jewelry from. It is my gift once a month from my husband! I have never had any problems with any ring I have purchased. I wear it every day. I take a polish cloth once a week and do a little clean up and they look as good as the day I purchased them. I am so happy for the experience I have had. I can't believe the fast delivery. I order on Mondays and receive it by Friday. I am able to track my delivery by day until it arrives.

I was quite a customer of JTV until I began to receive inferior merchandise. Not only was the merchandise inferior, I felt dupped as they presented something quite different on the television. Their merchandise is lighted, enhanced and I believe a better sample than what is received by consumer.
Another issue with JTV is the way that they just chop hosts. One day they are there and the next they're gone. I have sent an email to JTV to express my disgust over their practices. Is it still legal in this day and age for a company just to eliminate someone's job at a moment's notice? I hope the hosts who have been treated this way will take class action against them.

Was a good customer to JTV. Boy was I sucked in well, and being ill it seemed so important that I left a "legacy" as the host says for my children, and future grandchildren. Well two of my legacy pieces were not as stated. I received two letters in one week from JTV, first was a letter saying the Praisiolite ring I order was found to be an artificial stone... WHAT, the second was to tell me a Mystic Topaz ring I ordered was more than 5 carats less than what it was sold for. I thought these were experts, no one noticed? They gave 3 days to return the items from receipt of letter, the most shocking is the end the letter with "we hope you are enjoying your jewelry"! I'm not sure what to do? So sad, feeling stupid and ashamed for believing they really cared, and am sick over the money. Watching now I realize they talk about their pre show meetings, then why are the always so surprised by the price of the item as if it was a gift from Heaven that just dropped into their studio. One more thing please don't buy their diamonds, you do get what you pay for! This has been a sad situation that has only become worse thanks to JTV!

I've ordered many parcels from JTV, but this LAST one, the "SPICE MIX", was actually RIDICULOUS. So much for their advertising. What I received were such MINISCULE pieces one would NEED A LOUPE in order to see them. I was going to type 'CHIPS', but some truly WERE CHIPS, and some of the stones WERE CHIPPED. This was absolutely RIDICULOUS, and very very happy to have had the 30 day money back option, because this went DIRECTLY BACK. I AM HESITANT TO ATTEMPT ANOTHER PARCEL ORDER FROM JTV!