On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
Instant Feedback
We monitor reviews for authenticity
Very, very satisfied and ill do business with your company again because of what a pro Nina is!
Good
The experience was favorable.
Beautiful necklace and exceptional owners that go above and beyond to make sure you get your order on time
I want to thank you for your prompt service in getting the John Hardy bracelet in stock and on to us as promised! It arrived on time and was both a surprise and a big hit at home! So appreciate all your efforts and follow through. I will certainly keep J.R. Dunn in mind for future jewelry needs. It was an excellent experience from first click to delivery!
Wishing you a great holiday season.
All the best and thanks again.
Very professional
Have purchased earrings and now the coordinating necklace and both times shopping experience was made easy and delivered as promised.
Having problems to pair watch with phone. To many problems to accept my payment. Ups delivery complicated.
Good cust svc
My overall experience was great and I will definitely be shopping with J.R. Dunn again.
See my original comment on the posting. You guys did great otherwise though.
Easy shopping experience
Prompt and personal customer service.
Beautiful necklace!
Overall the experience was great! Looking for another Gucci bracelet so if you have it, I'll purchase it. Gucci Men Bracelet 316 L stainless steel YBA*******018. Thank you
THANKS AGAIN STEVE FOR BEING SO HELPFUL AND INFORMATIVE REALLY NICE DEALING WITH YOU THIRD ORDER FROM YOU EXTREMELY SATISFIED GREAT STAFF AND GREAT PRODUCTS FAIR PRICES
Great jewelry
Overall great and super satisfied. And communication with the company was awesome.
Could have come in a better and nicer packaging. A small nice cute bag. Wrapped. Etc.
Overall service, communication and shipping were all excelllent!
Very easy website to use. I saw the ring in a store in Salem Mass and couldn't stop thinking about it. They did not have the enameled sphynx so I searched out your store. I can't wait to receive it,
From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members