On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
Instant Feedback
We monitor reviews for authenticity
Easy process and great offer! Thank you!
So far, so good!
Love this watch!
Thanks for great service and great value J.R. Dunn!
Very good!
Good product
Online chatting with Cheri made it more pleasant.
Always a great experience
Easy to use
Overall experience is satisfactory. Awesome price including promo code.
Excellent...Just want gift to arrive on time for Christmas!
Amazing product selection. Customer service is always excellent.
Great customer service and delivery time
So far good
Customer support very helpful.
Your "continue shopping" button from shopping cart page would put you right back to the home page (NOT the last page you were viewing) - VERY frustrating navigation if you are buying multiple items from same designer/or same range. Also checkout kept failing until I realized I had not signed into my account (but there was specific reason given for the failure other than 'gateway' failure). I eventually figured it out (I supposed it was confused as my email was already in your system but I was just doing a regular guest check-out). Once i logged in there were still items listed from MONTHS ago in my shopping cart (when I was browsing. It then added these items to my new shopping cart items so I had to delete the old ones (sigh...) Your website needs more work.
Very efficient... I hope the product is a beautiful as it looks.
Keep up the Great Work! I absolutely love my new watch! Thank you JR Dunn:-)
Well done. Quick and easy shopping. Adding Affirm as a payment method is great. You had exactly what I was looking for!
Easily expedited
Very easy on-line transaction.
Great price, and ease of use!
From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members