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J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
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Excellent variety of items and ease of checkout online.
Steve was great... the picture on the website (medium width band) did not march the description ("slim" width). Steve assured me this was a medium width (9mm) band.
Great customer service, very helpful in getting the right size
Great Experience every time!
I was a little concerned ordering, during a pandemic, from a jewelry store (as opposed to Neiman's or Saks) which also carried this necklace. However the 20% off was too good to pass up!
I had no reason to worry; received my jewelry quickly and in perfect condition. J.R. Dunn's customer service, after the sale, was amazing. Steve helped me with an matching earring/bracelet question and emailed his recommendations. You can't get that level of service or value at a department store! Thank you for a pleasant Jewelry buying experience.
I'm sorry to say, but it seems every time I order there is always some type of glitch.
You say available for immediate delivery and then I get notice that the last one is sold or say you have the size I need, but then when I order it's not available!
I have not given up ordering with you at this point.
Very easy shopping experience. So excited to have these earrings!
Love the jewelry choose and payment plan.
Thanks for extra 20% off
Loved the ring! Highly recommend J. R. Dunn They had great communication.
It was just perfect and the staff is amazing
Great selection, service, quality & satisfaction with past orders.
Loved the personal service!
JR Dunn has a great selection of excellent quality products. Their on-line help and their shipping is dependable. This is the first place I go when looking for a nice piece of jewelry.
I am so happy with my purchase. I decided on JR Dunn based on the amazing reviews on their products and customer service. I would recommend purchasing from them and will be a returning customer.
Give Steve Pryor a raise
I've shopped with JR Dunn several times & extremely pleased with everything they stand for which keeps me coming back.
Gave everything 5 stars except packaging...my John Hardy bracelet which is a gift did not come in a box, just a cloth pouch. I expected a box for such an expensive item, especially since it was shipped FedEx.
I was prompted to buy because of your fundraising to the Wounded Warrior Project!
First time shopping on your site - was so happy to find the item I had been looking for everywhere and no one had it, and you had it on sale. Beautiful packaging, and thank you for great service!
From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members