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J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
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I love shopping at JRDunn,the service is like no other and they are always available to help!
Great piece and speedy delivery
Great service! Absolutely love the packaging.
There were multiple reasons for choosing JR Dunn. All of the choices played into my decision and the price was better than most of the other on line sellers
Fast delivery!
Very pleasant experience. Would definitely recommend. Thank you
This was my first time shopping at JR Dunn and my experience was a really good one. Love their website and they shipped my order within 24 hours of my purchase and I received my order within 2 days. :)
J.R. Dunn delivered on a much desired gift item in a popular size that was hard to find. Customer service reached out and kept me connected on the status of the order, and got it here on time for the special day! Thank you J.R. Dunn!
Way better than any of the other jewelry shops I've looked at so far. Just more user friendly and more competitively priced.
Excellent customer service!
Great experience all around! A little tricky with having to text customer service for promo codes but overall great experience! I was happy to receive a Michele watch band at a discounted price.
Great selection and jewelry competitive prices clean store Easy to work with
The earrings are too too small! I want to return for larger John Hardy earrings. I have many of the Hardy pieces. I could not wear these very very small earrings. Looks like earrings for a seven year old. Ad misrepresents size.
Purchase was fast and easy, as well as delivery time! Product came packaged well and I had no issues with anything. Thank You!
Past customer with great experience
Great price and service
Great experience. Packaging was awesome.
I was skeptical to purchase a piece of jewelry at this price point online. I used the chat feature to discuss the return policy, and the staff was very helpful. It sat in my cart for a day, and someone reached out to see if I had any questions or concerns. I was very please with the constant communication about my package once the order was received, and it was packaged very securely. I would definitely recommend shopping with J.R. Dunn, and will look to them the next time I am in the market for fine jewelry. Thank you!
Steve was fantastic to work with and very responsive!
Great communication, fast shipping, 20%off and gave a percentage to a charity of my choosing. Thank you!
From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members